Dell OptiPlex 3050 Micro Owner's Manual
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Dell OptiPlex 3050 Micro Owner's Manual

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OptiPlex 3050 Micro
Owner's Manual
Regulatory Model: D10U
Regulatory Type: D10U002
June 2020
Rev. A03

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Summary of Contents for Dell OptiPlex 3050 Micro

  • Page 1 OptiPlex 3050 Micro Owner's Manual Regulatory Model: D10U Regulatory Type: D10U002 June 2020 Rev. A03...

  • Page 2: Table Of Contents

    Contents Chapter 1: Working on your computer................... 6 Safety instructions................................6 Before working inside your computer..........................6 Turning off your computer..............................7 Turning off your computer — Windows 10......................7 Turning off your computer — Windows 7....................... 7 After working inside your computer..........................8 Chapter 2: Removing and installing components................
  • Page 3 Intel HD Graphics drivers..............................49 Chapter 7: Troubleshooting your computer.................. 51 Power-Supply Unit Built-in Self-Test .......................... 51 Dell SupportAssist Pre-boot System Performance Check diagnostics..............51 Running the SupportAssist Pre-Boot System Performance Check..............51 Diagnostic power LED codes............................52 Power LED issue................................53...
  • Page 4 Memory specifications..............................59 Video specifications................................60 Audio specifications................................60 Communication specifications............................60 Storage specifications..............................60 Ports and connectors specifications..........................61 Power supply specifications............................61 Physical dimension specifications..........................61 Controls and lights specifications..........................61 Environmental specifications............................62 Chapter 9: Getting help and contacting Dell................63 Contents...
  • Page 5 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 6: Chapter 1: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: Turning Off Your Computer

    Steps 1. Ensure that you follow the Safety instructions. 2. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 3. Ensure you follow the Turning off your computer. 4. Disconnect all network cables from the computer. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.

  • Page 8: After Working Inside Your Computer

    After working inside your computer About this task After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your computer. Steps 1. Replace the cover. 2. Connect any telephone or network cables to your computer. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.

  • Page 9: Chapter 2: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Topics: • Recommended tools • Screw information • Antenna • Cover • Coin cell battery • Storage • WLAN card •...

  • Page 10: Antenna

    Table 1. Screw size list (continued) Component Secured to Screw type Quantity VGA module bracket/DP Chassis M3X3 module bracket/PS2 COM module bracket WiFi card Stand off M2X3.5 Solid-state drive Stand off M2X3.5 Antenna Removing antenna Steps 1. Follow the procedure in Before working inside your computer.

  • Page 11: Cover

    2. Follow the procedure in After working inside your computer. Cover Removing cover Steps 1. Follow the procedure in Before working inside your computer. 2. To remove the cover: a. Loosen the thumbscrew that secures the cover to the computer [1]. b.

  • Page 12: Installing Cover

    NOTE: You may need a plastic scribe to release the cover from the edges. Installing cover Steps 1. Place the cover on the computer. 2. Slide the cover toward the back of the computer to install it. 3. Tighten the thumbscrew to secure the cover to the computer. 4.

  • Page 13: Installing Coin Cell Battery

    Installing coin cell battery Steps 1. Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2. Press the battery into the connector until it locks into place. 3.

  • Page 14: Removing The 2.5-Inch Drive From The Drive Bracket

    Removing the 2.5–inch drive from the drive bracket Steps 1. Follow the procedure in Before Working Inside Your Computer. 2. Remove the: cover 2.5–inch drive assembly 3. To remove the drive bracket: a. Pull one side of the drive bracket to disengage the pins on the bracket from the slots on the drive [1] and lift the drive [2].

  • Page 15: Installing 2.5-Inch Drive Assembly

    Installing 2.5–inch drive assembly Steps 1. Insert the drive assembly into the slot on the computer. 2. Slide the drive assembly toward the connector until it clicks into place. 3. Install the cover. 4. Follow the procedure in After working inside your computer.

  • Page 16: Installing The Wlan Card

    Installing the WLAN card Steps 1. Insert the WLAN card to the connector. 2. Connect the WLAN cables to the WLAN card. 3. Place the plastic tab to secure the WLAN cables. 4. Tighten the screw to secure the plastic tab to the WLAN card. 5.

  • Page 17: Installing The M.2 Pcie Ssd

    Installing the M.2 PCIe SSD Steps 1. Insert the M.2 PCIe SSD to the connector. 2. Tighten the screw to secure the M.2 PCIe SSD to the system board. 3. Install the: 2.5–inch drive assembly cover 4. Follow the procedure in After working inside your computer.
  • Page 18 4. Disconnect the speaker cable and system fan cable from the connectors on the system board. Removing and installing components...

  • Page 19: Installing System Fan

    Installing system fan Steps 1. Connect the speaker cable and system fan cable to the connectors on the system board. 2. Place the system fan on the computer and slide the system fan until it clicks into place. 3. Install the cover. 4.

  • Page 20: Installing Speaker

    Installing speaker Steps 1. Align the slots on the speaker with the slots on the system fan. 2. Tighten the M2.5X4 screws to secure the speaker to the system fan. 3. Route the speaker cable through the retention hooks on the system fan. 4.

  • Page 21: Installing Memory Module

    a. Pull the securing clips from the memory module until the memory module pops up [1]. b. Remove the memory module from the socket on the system board [2]. Installing memory module Steps 1. Align the notch on the memory module with the tab on the memory module connector. 2.

  • Page 22: Installing Heat Sink

    system fan 3. To remove the heat sink: a. Loosen the M3 screws that secure the heat sink to the computer [1]. b. Lift the heat sink away from the computer [2]. Installing heat sink Steps 1. Place the heat sink on the processor. 2.

  • Page 23: Installing Processor

    system fan heat sink 3. To remove the processor: a. Release the socket lever by pushing the lever down and out from under the tab on the processor shield [1]. b. Lift the lever upward and lift the processor shield [2]. CAUTION: The processor socket pins are fragile and can be permanently damaged.

  • Page 24: System Board

    6. Install the: heat sink system fan 2.5–inch drive assembly cover 7. Follow the procedure in After working inside your computer. System board Removing system board Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: cover 2.5–inch drive assembly system fan...

  • Page 25: Installing System Board

    a. Remove the #6-32*5.4 screws that secure the system board to the computer [1]. b. Slide the system board to disengage the connectors from the back of the computer [2]. c. Lift the system board away from the computer [3]. Installing system board Steps 1.

  • Page 26: System Board Layout

    System board layout 1. CPU socket connector 2. CPU fan connector 3. Internal speaker connector 4. Memory module connectors 5. M.2 WLAN connector 6. Power switch connector 7. Hard drive connector 8. M.2 SSD connector 9. Coin cell battery 10. Service Mode Jumper 11.

  • Page 27: Chapter 3: M.2 Intel Optane Memory Module 16 Gb

    M.2 Intel Optane Memory Module 16 GB Topics: • Overview • Intel®OptaneTM Memory Module Driver Requirements • M.2 Intel Optane Memory Module 16 GB • Product specifications • Environmental Conditions • Troubleshooting Overview This document describes the specifications and capabilities of the Intel® Optane memory module.
  • Page 28 3. To remove M.2 Intel optane memory module: a. Remove the thermal pad and white adhesive tape from the box. b. Place the thermal pad on the SSD slot and remove the white adhesive tape. c. Place the M.2 Intel optane memory module into the slot on the thermal pad. d.

  • Page 29: Product Specifications

    Product specifications Features Specification Capacities 16 GB, 32 GB Expansion cards PCIe 3.0 x 2 M.2 form factors (all densities) 2280–S3–B-M Performace ● Seq R/W: Up to 1350/290 MS/s ● QD4 4HB Random Read: 240K + IOPs ● QD4 4HB Random Write: 240K + IOPs Latency (average sequential) ●...

  • Page 30: Environmental Conditions

    Altitude (Simulated) ● Operating: –1,000 ft to 10,000 ft ● Non-Operating: –1,000 ft to 40,000 ft Product Ecological Compliance RoHS Reliability ● Uncorrectable Bit Error Rate (UBER): 1 sector per 10 bits read ● Mean Time Between Failure (MTBF): 1.6 million hours Environmental Conditions Table 3.
  • Page 31 2. During the first-time boot up, the system will scan the pairing status as below screen shot after shutdown. It’s working as designed and the message will not appear again in following boot ups. M.2 Intel Optane Memory Module 16 GB...

  • Page 32: Chapter 4: Technology And Components

    Technology and components Topics: • USB features • HDMI 1.4 USB features The Universal Serial Bus, or well known as USB was introduced to the PC world in 1996 which dramatically simplified the connection between host computer and peripheral devices such as mice and keyboards, external hard drive or optical devices, Bluetooth and many more peripheral devices in the market.
  • Page 33 USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below: ● An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below). ● USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.

  • Page 34: Hdmi 1.4

    Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers. Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update.

  • Page 35: Chapter 5: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 36: One Time Boot Menu

    Table 5. Navigation keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Moves to the next focus area.
  • Page 37 Table 6. General (continued) Option Description ● Device Information: Displays SATA-0, SATA-1, SATA-2, SATA-3, SATA-4, M.2 PCIe SSD-0, LOM MAC Address, Video Controller, and Audio Controller. . Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system from the devices specified in this list.
  • Page 38 Table 7. System Configuration (continued) Option Description ● Enable Rear USB Ports All the options are enabled by default. Front USB Configuration Allows you to enable or disable the front USB ports. All the ports are enabled by default. Rear USB Configuration Allows you to enable or disable the back USB ports.
  • Page 39 Table 9. Security (continued) Option Description ● Disabled — Always prompt for the system and internal HDD password when they are set. This option is selected by default. ● Reboot Bypass — Bypass the password prompts on Restarts (warm boots). NOTE: The system will always prompt for the system and internal HDD passwords when powered on from the off...
  • Page 40 Table 9. Security (continued) Option Description ● One-Time Enable — User may enter OROM configuration screens via the hotkeys on next boot only. After next boot, the setting will revert to disabled. ● Disable — User may not enter OROM configuration screens via the hotkey.
  • Page 41 Table 12. Performance Option Description Multi Core Support This field specifies whether the process will have one or all cores enabled. This option is enabled by default. options: ● All (selected by default) ● 1 ● 2 ● 3 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor.
  • Page 42 Table 13. Power Management (continued) Option Description ● LAN or WLAN - Allows the system to be powered on by special LAN or wireless LAN signals. ● LAN Only - Allows the system to be powered on by special LAN signals. ●...

  • Page 43: Updating The Bios

    Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model.

  • Page 44: Updating The Bios In Linux And Ubuntu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 45: System And Setup Password

    ● USB drive formatted to the FAT32 file system (key does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ●...

  • Page 46: Deleting Or Changing An Existing System Setup Password

    2. Select System/Admin Password and create a password in the Enter the new password field. Use the following guidelines to assign the system password: ● A password can have up to 32 characters. ● At least one special character: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ●...

  • Page 47: Clearing Bios (System Setup) And System Passwords

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 48: Chapter 6: Software

    Downloading drivers Steps 1. Turn on the computer. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your computer model.

  • Page 49: Intel Chipset Drivers

    2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your computer model. 4. Click Drivers and Downloads.
  • Page 50 Table 23. Intel HD Graphics drivers Before installation After installation Software...

  • Page 51: Chapter 7: Troubleshooting Your Computer

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 52: Diagnostic Power Led Codes

    7. Select the device from the left pane and click Run Tests. 8. If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. Diagnostic power LED codes Table 24. Diagnostic power LED codes...

  • Page 53: Power Led Issue

    CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has failed. Contact Dell CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands from the computer.
  • Page 54 Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. INSERT BOOTABLE MEDIA The operating system is trying to boot to non-bootable media, such as an optical drive.
  • Page 55 The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. If the message reappears, Contact Dell. TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery.

  • Page 56: Verifying System Memory

    1. Turn on or restart your computer. 2. Perform one of the following actions after the Dell logo is displayed: ● With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

  • Page 57: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 58 NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Steps 1. Turn off your computer. 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7.

  • Page 59: Chapter 8: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: ● Windows 10, click or tap Start > Settings > System > About. Topics: • Processor specifications • Memory specifications • Video specifications •...

  • Page 60: Video Specifications

    Feature Specification Connectors Two DDR4 SODIMM slots Memory capacity 2 GB, 4 GB, 8 GB, and 16 GB per slot Minimum 2 GB Memory Maximum 32 GB Memory Video specifications Feature Specification Video Controller For Intel 7th generation processors: - Integrated ●...

  • Page 61: Ports And Connectors Specifications

    Ports and connectors specifications Feature Specification Rear USB 2.0 port Rear USB 3.1 Gen 1 port Front USB 3.1 Gen 1 port Serial port one (optional) VGA port one (optional) DisplayPort 1.2 one + one (optional) HDMI port Rear port RJ45 Rear port PS/2 keyboard and mouse (optional) Power supply specifications...

  • Page 62: Environmental Specifications

    Feature Specification Link integrity Green — a good 10 Mbps or 100 Mbps connection exists between the network and the computer. light on Orange — a good 1000 Mbps connection exists between the network and the computer. integrated network Off (no light) — the computer is not detecting a physical connection to the network. adapter : Network activity Yellow light —...

  • Page 63: Chapter 9: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 27. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips...

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