Warranty And Support; Warranty Restrictions; Troubleshooting - Philips SP9860/14 Manual

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Warranty and support

Warranty restrictions

Troubleshooting

Shaver
Problem
The appliance
does not work
when I press the
on/off button.
If you need information or support, please
visit www.philips.com/support or read the
international warranty leaflet.
The shaving heads (cutters and guards) are not
covered by the terms of the international warranty
because they are subject to wear.
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Possible cause
The appliance is
still placed on the
Wireless charger.
The rechargeable
battery is empty.
The travel lock is
activated.
The shaving unit is
soiled or damaged
to such an extent
that the motor
cannot run.
Solution
Remove the appliance
from the Wireless charger
and press the on/off
button to switch on the
appliance.
Recharge the battery
(see 'Charging').
Press the on/off
button for 3 seconds to
deactivate the travel lock.
Clean the shaving heads
thoroughly or replace
them.
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