Digital Voice Editor - Sony ICD-BM1 Operating Instructions Manual

Troubleshooting (continued)

Digital Voice Editor

Refer to the Help files of the Digital Voice Editor software, too.
Symptom
The Digital Voice
Editor software
cannot be installed.
The IC recorder or
"Memory Stick"
cannot be properly
connected.
66
GB
Remedy
•The free disk or memory space on the computer is
too small. Check the hard disk and memory space.
•You are trying to install the software into the
operating system that the Digital Voice Editor
software does not support.
•In Windows Vista
Business/Windows Vista
Windows Vista
Media Center Edition 2005 Service Pack 2 or
higher/Windows
2004 Service Pack 2 or higher/Windows
Media Center Edition Service Pack 2 or higher/
®
Windows XP Professional Service Pack 2 or
higher/Windows
Pack 2 or higher, you log on as a user name
belonging to a user account with limitations.
Make sure to log on as a user name with the
"Computer administrator" user account.
®
•In Windows
log on as the user name of "Administrator. "
•Check that the installation of the software has
been successful.
Also check the connection as follows:
– When using an external USB hub, connect the
IC recorder directly to the computer.
– Disconnect and then connect the cable with
the IC recorder.
– Connect the IC recorder to another USB
connector.
•Your computer may be in the system standby/
hibernate mode.
Do not let your computer enter into the system
standby/hibernate mode while being
connected to the IC recorder.
®
Ultimate/Windows Vista
®
Home Premium/
®
Home Basic/Windows
®
XP Media Center Edition
®
XP Home Edition Service
2000 Professional, make sure to
®
®
XP
®
XP