BT Diverse 7110 Plus User Manual page 46

Further help and advice for text queries on BT lines:
BT Residential customers – call 151, choose option 2, when prompted by the Fault
•
Management Service select option 2, enter your phone number on the handset and wait to
speak to a customer adviser.
BT Business Customers – call 152, choose option 2, when prompted by the Fault Management
•
Service select option 2, enter your phone number on the handset and wait to speak to a
customer adviser.
For other telephone service providers please contact their customer services.
•
General sales enquiries
BT Residential lines – call 150. BT Business lines – call 152.
•
For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
•
Additional handsets are available from the Helpdesk on 0800 218 2182*.
•
Billing enquiries
Refer to the telephone number shown on your telephone bill.
•
Other functions and services available from the text messaging service
By sending the following commands to the BT text self administration facility you can control
functions and capabilities in your text phone and the way messages are handled.
1. Press . is highlighted. Press
Menu Text
is highlighted. Press
2.
Write Message
3. Use the keypad to type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
4. Press .
Options Send
5. Enter the number 00000 then press
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
.
OK
.
OK
is highlighted, press
OK
.
Send
.
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