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Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the
embargoed countries in the EAR E1 country list.
Troubleshooting
Insufficient memory prompt appears during app installation
Please free up some memory and try to install again.
The touch screen does not work or is not sensitive
Please hold down the On/Off button for about 8 seconds to shutdown the device or hold down the
On/Off button for about 10 seconds to restart the device.
Device does not power on or system crashes
Please charge the battery for half an hour and then hold down the On/Off button for about 8 seconds
to shutdown the device or hold down the On/Off button for about 10 seconds to restart the device.
There is no sound or the other person cannot hear during a call.
Please adjust the volume using the volume buttons.
The device cannot access the internet via wireless network
Restart the wireless router or go to Settings and restart WLAN.
The device cannot wake up from sleep mode
Please hold down the On/Off button for 8 seconds until the device turns off. Then switch it on again in
normal way.
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