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17.3 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the Home Con-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip: For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com
17.4 Software update
You can use this function to update
the software of your appliance, e.g.
for optimisation, troubleshooting or
safety-relevant updating.
The Home Connect app informs you
about available software updates.
17.5 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the Home Connect
server (initial registration):
Unique appliance identification
¡
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
Security certificate of the Wi-Fi
¡
communication module (to ensure
a secure data connection).
The current software and hardware
¡
version of your appliance.
Status of any previous reset to
¡
factory settings.
Cleaning and servicing en
This initial registration prepares the
Home Connect functions for use and
is only required when you want to
use the Home Connect functions for
the first time.
Note: Please note that the
Home Connect functions can only be
utilised with the Home Connect app.
Information on data protection can be
retrieved in the Home Connect app.
18 Cleaning and servi-
cing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
18.1 Cleaning the tub
WARNING
Risk of harm to health!
Using detergents containing chlorine
may result in harm to health.
Never use detergents containing
▶
chlorine.
Remove any coarse soiling in the
1.
interior with a damp cloth.
Add detergent to the detergent dis-
2.
penser.
Select the programme with the
3.
highest temperature.
Start the programme without table-
4.
ware. → Page 39
18.2 Cleaning products
Only use suitable cleaning products
to clean your appliance.
→ "Safe use", Page 10
45
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