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Frequently asked questions
Question
The unit does not work.
I cannot hear a dial tone for
the IP line.
I cannot hear a dial tone for
the landline.
How can I increase handset
volume level?
The 0 indicator on the
base unit flashes.
Example: BB-GT1540
0
BB-GT1520/BB-GT1522/
BB-GT1540: The message
indicator on the base unit
flashes.
For other questions, please refer to the Operating Instructions.
For product assistance, visit www.globarange.com
For A assistance, visit www.joip.com
Cause/solution
L Make sure the battery is installed correctly and
fully charged.
L Unplug the base unit's AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the base
unit. Register the handset as explained later in
this guide.
L Confirm the Ethernet cable is properly connected.
L You have not agreed to the Terms of Use for the
A services. To use the A IP line, you need to
agree to it using the handset.
L If you cannot make or receive internet calls or if
you are experiencing any other issues with your
VoIP telephone service provided by deltathree,
Inc., visit www.joip.com
L Confirm the telephone line cord is properly
connected.
L Disconnect the unit from the telephone line and
connect a known working telephone. If the
working telephone operates properly, contact
Panasonic service personnel to have the unit
repaired. If the working telephone does not
operate properly, contact your landline service
provider.
L Push the joystick up repeatedly while talking.
L You have new voice mail messages received by
A. For further information, refer to the Voice
Mail section in the Operating Instructions.
L You have new messages received from the
landline and/or A IP line by the unit's
answering system. For further information, refer
to the answering system section in the Operating
Instructions.
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