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Technical Support ...........................................
FREE INFORMATION BY E-MAIL & WEB
Visit our Web site at
www.pentaxtech.com
. Click the "DSmobile Scanners" section where you
can access: Features, Specifications, and Compatibility; FAQs, Warranty and Guaranty
information; Brochures, Manuals, and Product Software download information.
TECHNICAL SUPPORT
Pentax recommends that you go to
www.pentaxtech.com
, click on "Contact us", and use either
the web contact form or e-mail your question to Technical Support at
info@pentax.com
.
Either method will send your request immediately to technical support personnel.
Telephone Contact*
US: 1-800-877-0155
(8:00 A.M. - 5:00 P.M. Mountain Time Monday - Friday)
Europe: +32.2.306.1190
*Telephone support calls will usually be responded to within 1 business day, however we
strongly suggest that you make contact via e-mail first, provide an explanation of the problem
you are experiencing, and a call back number if it is necessary for us to speak to you directly.
Product Warranty Information
....................................
Statement of Limited Warranty for the United States, Canada, and European Economic Community:
Product – DSmobile 600 Document Scanner
Warranty Period – 1 year
The manufacturer warrants that each DSmobile 600 is free from defects in materials and
workmanship and conforms to the manufacturer's published specifications for a period of
one (1) year. The warranty period commences on the date of purchase, as evidenced by the
original sales receipt.
Extent of Warranty:
The warranty does not cover the repair or exchange of scanners resulting from misuse,
accident, modification, unsuitable physical or operating environment, improper maintenance
or failure caused by a product for which the manufacturer is not responsible. The
warranty is voided by removal or alteration of scanner parts or identification labels.
Items not covered by the warranty:
Host computer operating systems, application programs not provided by Pentax, or
hardware configurations.
Warranty questions?
Please contact Technical Support (see back page).
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