Page 2 About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
Page 4: Table Of Contents
Table of contents Screen lock Memory card encryption Taking screenshots Custom-designed Entering text Content sharing Features Do not disturb Camera features Google Assistant Fingerprint recognition Face Recognition Multi-tasking feature Useful Apps Installing and uninstalling apps App trash App Shortcuts Phone Basic Functions Messaging Product components and...
Page 5 Music Calculator Game Launcher Appendix Email Audio Recorder 124 LG Language Settings FM Radio 124 LG Bridge File Manager 125 Phone software update Smart cleaning 127 Anti-Theft Guide LG Mobile Switch 128 Open Source Software Notice LG SmartWorld Information 128 Regulatory information (FCC ID number, etc.)
Page 6: Custom-Designed Features
Custom-designed Features...
Page 7: Camera Features
Camera features QLens You can do shopping, search image, or scan QR code by taking a photo with QLens. , then tap QLens. Select a desired option among Visual Shopping, Visual Search and Scan QR code. Tap the screen to take a photo of an object you want to search or scan a QR code.
Page 8 Portrait You can take a sharp portrait by applying the camera lens blur effect. , switch to the front camera, then tap Portrait. When Portrait is available appears on the screen, tap to take a photo. • To adjust blur strength, drag the slide bar up, down, left or right (depending on the orientation of the phone).
Page 9: Google Assistant
Google Assistant Google Assistant overview Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go. To get started, just press the Google Assistant key on the side of the device or touch and hold •...
Page 10 • For stronger security, it is advisable to use Pattern, PIN, or Password. When a similar voice or your recorded voice is used, the screen may be unlocked. • To use this feature, tap Settings General Lock screen & security Secure lock settings Smart Lock, and then use the screen lock method you set to unlock the device.
Page 11: Fingerprint Recognition
Fingerprint recognition Fingerprint recognition overview You must register your fingerprint on your device first before using the fingerprint recognition function. You can use the fingerprint recognition function in the following cases: • To unlock the screen. • To view locked contents in QuickMemo+. •...
Page 12 • Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition. • The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.
Page 13 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers. When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well.
Page 14: Face Recognition
The recognized facial data is securely stored in your device. • If the device cannot detect your face, or you forgot the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card. •...
Page 15 Registering facial data Before using the face recognition feature, register your facial data on your device. Settings General Lock screen & security Face Recognition. • To use this feature, the screen lock must be set with a Pattern, PIN, or Password.
Page 16 Improving the face recognition You can add facial data in various conditions to improve face recognition. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Select Improve face recognition. Register your face by following on-screen instructions. When the face registration is done, tap OK.
Page 17 Swiping to unlock after face recognized After your device recognizes your face, you must swipe the screen to unlock. Settings General Lock screen & security Face Recognition. Unlock the screen according to the specified method. Tap Swipe to unlock after face recognized to activate the feature.
Page 18: Multi-Tasking Feature
Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. from the Home touch buttons. • Recently-used apps appear. at the top of the desired app to use the Multi-Window feature. •...
Page 19 To adjust the size of the split screen, drag at the center of the screen. • The Multi-Window feature is not supported by some LG apps and apps downloaded from Play Store. Overview screen The Overview screen provides a preview of your recently-used apps.
Page 20: Basic Functions
Basic Functions...
Page 21: Product Components And Accessories
• Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.
Page 22: Parts Overview
Parts overview Front camera lens Proximity/Ambient light sensor Earpiece Volume keys (+/-) Power/Lock key Google Assistant keys Touch screen Nano-SIM/Memory card tray Stereo headset jack Charger/USB cable port Microphone Rear camera lens Flash Fingerprint sensor Speaker Microphone Basic Functions...
Page 23 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
Page 24 • Some functions may be restricted for access, depending on the device specifications. • Do not put heavy objects on the device or sit on it. Doing so may damage the touch screen. • Screen-protective film or accessories may interfere with the proximity sensor.
Page 25: Turning The Power On Or Off
Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.
Page 26: Installing The Sim Card And Memory Card
Installing the SIM card and memory card Insert the SIM card provided by your mobile service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge. Insert the ejection pin into the hole on the card tray. Pull out the card tray.
Page 27 Put the SIM card (and a memory card; optional-sold separately) on the card tray with the gold-colored contacts facing downwards. for SIM card for memory card Insert the card tray back into the slot. Basic Functions...
Page 28: Removing The Memory Card
SIM card. Always use a factory-made SIM card supplied by the service provider. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...
Page 29: Charging The Battery
• Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Using the device when it is charging may cause electric shock. To use the device, stop charging it.
Page 30: Touch Screen
Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Stop apps and functions from running in the background to increase battery life. To minimize battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using ®...
Page 31 Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap the screen twice quickly to zoom in or out on a specific app. Dragging Touch and hold an item, such as an app or widget, then move your finger to a desired location in a controlled motion.
Page 32 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
Page 33: Home Screen
• A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
Page 34 Home screen layout You can view all apps and organize widgets and folders on the Home screen. Status bar Weather widget Google search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.
Page 35 • Home touch buttons : Return to the previous screen. Close the keypad or pop-up windows. : Tap to go to the Home screen. To launch Google Assistant, touch and hold. : Tap to view a list of recently used apps or run an app from the list.
Page 36 Editing the Home touch buttons You can rearrange the Home touch buttons or add frequently used functions to the Home touch buttons area. Settings Display Home touch buttons Button combination and customize the settings. • Several functions, including Notification, Capture+ and QSlide, are provided.
Page 37 Lock/hide icon The icon to lock or hide the Home touch buttons appears at the bottom left of the screen. If you want to lock the Home touch buttons while shown, tap on the left of the Home touch buttons. To hide the Home touch buttons again, double-tap To deactivate the Lock/hide buttons feature, tap Settings Display...
Page 38 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
Page 39 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards or tap . • To rearrange, add, or remove icons, tap EDIT. •...
Page 40 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings Display and activate Auto-rotate screen.
Page 41 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
Page 42 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired...
Page 43 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...
Page 44: Screen Lock
• Sort apps by: Set how apps are sorted on the Home screen. • Grid: Change the app arrangement mode for the Home screen. • Hide apps: Select apps you want to hide from the Home screen. • Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to the first screen after the last screen).
Page 45 Setting a screen lock There are several screen lock options available. Settings General Lock screen & security Select screen lock and then select the desired method. Customize the following settings: • None: Deactivate the screen lock function. • Swipe: Swipe on the screen to unlock the screen. •...
Page 46 Precautions for the secure start-up feature • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
Page 47 Secure lock settings You can set secure lock settings. Settings General Lock screen & security Secure lock settings. Select a function you want to set. • Make pattern visible (shown only when Pattern is set as a screen lock): Turn on to make pattern visible. •...
Page 48 You can turn the screen on or off by double-tapping the screen. Settings General KnockON. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
Page 49: Memory Card Encryption
Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. Settings General Lock screen & security Encryption & credentials Encrypt SD card. Read the on-screen overview of memory card encryption and then tap CONTINUE to continue.
Page 50: Taking Screenshots
Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap...
Page 51: Entering Text
Entering text Using the Smart toolbar You can use various keyboard input methods in one place. You can select the desired input method from the top of the keyboard. Select the desired keyboard input method from the Smart toolbar. , then touch and drag each tool to reorganize as desired. Smart toolbar •...
Page 52 Smart Tool Tap to hide the smart tools. Tap to add emojis. Tap to enter text by using voice. • To maximize the voice command recognition, speak clearly. • To enter text with your voice, make sure that your device is connected to a network. • To select the language for voice recognition, tap Languages on the voice recognition screen.
Page 53 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type.
Page 54 Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap Keyboard height and layout QWERTY keyboard layout.
Page 55 Customizing the keyboard height You can customize the keyboard height to maximize hand comfort when typing. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout Keyboard height. You can also tap Keyboard height and layout Keyboard height.
Page 56 You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout One- handed operation. You can also tap Keyboard height and layout One-handed operation.
Page 57 Adding languages to the keyboard You can make additional languages available for keyboard input. Settings General Language & keyboard On-screen keyboard LG Keyboard Select languages. You can also tap Select languages. Select the languages you want to use on the keyboard.
Page 58: Content Sharing
Clip Tray If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time. On the keyboard tap You can also touch and hold the text input window, then select CLIP TRAY.
Page 59 Nearby devices menu in each app. Use content from nearby devices as if you were using it on your device. Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files...
Page 60: Do Not Disturb
Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound Do not disturb. • Mode: Select a desired mode: - Priority only: Receive sound or vibrate notifications for the selected apps.
Page 61: Useful Apps
Useful Apps...
Page 62: Installing And Uninstalling Apps
Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...
Page 63: App Trash
Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation.
Page 64: App Shortcuts
App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messaging, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps...
Page 65: Phone
Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
Page 66 Rejecting a call To reject an incoming call, drag across the incoming call screen. • To send a rejection message, drag the rejection message option across the screen. • To add or edit a rejection message, tap Settings Network Call Call blocking &...
Page 67 Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: • : Start a video call (if available). • Contacts: Allows access to your contacts list. • Hold: Hold a call. •...
Page 68: Messaging
Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions: • To view detailed call records, select a contact. To make a call to the selected contact, tap • To delete call records, tap Delete.
Page 69: Camera
Reading a message You can view exchanged messages organized by contact. Select a contact from the message list. Configuring messaging settings You can change messaging settings to suit your preferences. Settings from the message list. Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments.
Page 70 Changing the camera mode You can select a camera mode that suits your environment to take a photo or record a video easily and conveniently. MODE, then select the desired mode. Auto mode You can take photos or record videos by selecting a variety of camera modes and options.
Page 71 Taking a photo Select a camera mode and tap the subject to focus the camera on. to take a photo. • You can also press the Volume Down or Volume Up key to take a photo. • When the screen is turned off or locked, start the camera by pressing the Power or Volume Down key twice.
Page 72 Obtain photos in vivid colors and get compensated effects even when they are taken against the light. These functions are provided by the High Dynamic Range (HDR) technology equipped in the camera. Voice shutter Take photos with voice commands. Tag locations Save the image with GPS location data.
Page 73 Burst shot You can take continuous shots of photos to create moving pictures. In the Auto mode, touch and hold • Continuous shots are taken at a fast speed while is held down. • You can take up to 30 photos with the rear camera and 20 photos with the front camera.
Page 74 Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or swipe the screen in any direction to switch between the front and rear cameras. • Use the front camera to take selfies. See Selfie shot for details.
Page 75 Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. •...
Page 76 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white colored guide frame appears when the front camera detects your face.
Page 77 Interval shot You can take selfies at an interval. While using the front camera, you can show your palm to the camera, then clench your fist twice quickly. • Four photos are taken at regular intervals after a timer delay of three seconds.
Page 78 quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.
Page 79: Gallery
Gallery Gallery overview You can view and manage photos and videos saved on your device. • Saved photos and videos are displayed by folder in the Albums tab. Tap a folder and select a file. • View the selected file in full-screen mode. •...
Page 80 Viewing photos Add to or remove from your favorites. Open QLens. Start the camera. Access additional options. Back to the previous screen. Write a memo on Delete images. a photo. Edit images. Share images. • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.
Page 81 Playing a video Open with QSlide. Access additional Pause or play the options. video. Tap to go to next Tap to go to video. Touch and previous video. hold to fast Touch and hold to rewind the video. forward the video. Choose screen Lock or unlock the ratio.
Page 82 Creating a movie You can create a new movie by putting images and videos together. , select an album, then tap Create movie. Select images or videos for your movie and tap NEXT. Edit the selected images and videos and then tap SAVE. Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.
Page 83 Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added. • Touch and hold a file, and then tap another file for multiple selection. Rearranging files To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.
Page 84 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. Deleting files You can delete files by using one of the following options: •...
Page 85: Chrome
Sharing files You can share files by using one of the following options: • While viewing a photo, tap to share the file by using a desired method. • While viewing a video, tap Share to share the file by using a desired method.
Page 86 • : Write notes by hand. • : Erase handwritten notes. • : Zoom in or out, rotate or erase the parts of a handwritten note. • : Access additional. to save the note. Writing notes on a photo QuickMemo+ to take a photo, then tap OK.
Page 87 • You can capture the entire screen by using the scroll capture feature. • While using an app such as Messaging and Chrome, drag the notifications panel downwards and then tap Capture+ Extended to capture the entire screen you are currently viewing as a single file. •...
Page 88: Google Apps
Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device.
Page 89 Play Movies & TV Use your Google account to rent or purchase movies. Purchased contents can be played anywhere. Make a video call with your family, friends and anyone else who uses the app. Photos View or share photos or albums saved on your device. Docs Create documents or edit documents created online or from another device.
Page 90 Contacts Contacts overview You can save and manage contacts. Essentials Contacts. Adding contacts Adding new contacts On the contact list screen, tap Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import.
Page 91 Searching for contacts You can search for contacts by using one of the following options: • from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. •...
Page 92: Clock
Enter a new group name. Tap Add members, select contacts, then tap ADD. Tap SAVE to save the new group. Clock Alarm You can set an alarm to trigger it at a specified time. Essential Clock Alarm. to add a new alarm. Configure the alarm settings and tap SAVE.
Page 93: Calendar
Stopwatch You can use the stopwatch to record a lap time. Essential Clock Stopwatch. Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. •...
Page 94: Music
Music You can play and manage songs or music albums. Essentials Music. Select a category. Select a music file. Back to the previous Access additional options. screen. Switch to the playlist. Turn on the camera flash to blink to the beat of the song played.
Page 95: Calculator
Calculator You can use two types of calculators: the simple calculator and the scientific calculator. Essentials Calculator. Use the keypad to make a calculation. • To use the scientific calculator, drag the blue colored slide bar located in the right side of the screen to the left. •...
Page 96: Audio Recorder
Audio Recorder You can record and save your voice or others’ voices from important events. Recorded voice files can be played back or shared. Essentials Audio Recorder. Add tags Add • To save the recording’ s location details, tap under Location. •...
Page 97: Smart Cleaning
On the Smart cleaning screen, you can access Optimize phone, Battery usage, Battery saver, and Test hardware. LG Mobile Switch You can transfer data from your old LG device to a new LG device. Management LG Mobile Switch. You can also tap Settings General Backup LG Mobile Switch.
Page 98: Lg Smartworld
LG SmartWorld You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customize your device to suit your preferences by using Home themes and fonts. • If you use mobile data, you may be charged for data usage depending on your pricing plan.
Page 99: Settings
Settings...
Page 100: Network
Settings You can customize the device settings in accordance with your preferences. Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
Page 101 Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. On the settings screen, tap Network Wi-Fi Advanced Wi-Fi Wi-Fi Direct.
Page 102 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Network Bluetooth. to activate it.
Page 103 Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data On the settings screen, tap Network Mobile data. to activate it. Customizing mobile data settings On the settings screen, tap Network Mobile data. Customize the following settings: On: Enable to use data connections on mobile networks.
Page 104 Consult with your service provider for more information. • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on.
Page 105 Mobile HotSpot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network Tethering Mobile HotSpot and then tap to activate it. Tap Configure Mobile HotSpot and enter the Wi-Fi name (SSID) and password.
Page 106 On the settings screen, tap Network Sharing panel. to deactivate. LG AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. On the settings screen, tap Network LG AirDrive.
Page 107 Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device. On the settings screen, tap Network Printing. • If the desired printer is not in the list, install the printer driver from the app store.
Page 108 Wi-Fi Calling You can use Wi-Fi calling to improve your coverage and to make phone calls over a Wi-Fi network when the network is available. To set your connection preferences: On the settings screen, tap Network Wi-Fi Calling. to activate it. Tap which network you want to use for calls.
Page 109 Adding VPN On the settings screen, tap Network VPN. Tap Basic VPN or LG VPN, then tap to add a VPN. • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears.
Page 110: Sound
• Dialing keypad sound: Enable the keypad sound effect. • LG Keyboard sound: Enable the LG keyboard sound effect. • Touch sound: Enable the sound effect to play when tapping an item. • Screen lock sound: Enable the sound effect to play when the screen is locked or unlocked.
Page 111: Display
Display The Display category allows you to manage various display settings. On the settings screen, tap Display and customize the following settings: • Home screen: Customize settings for the Home screen. See Home screen settings for details. • Wallpaper & theme: Select wallpaper, screen theme and icon style for your device.
Page 112: General
• Screen timeout: Automatically turn off the screen when the device is left idle for a specified period of time. • Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display. General The General category allows you to manage various general settings.
Page 113 • Encryption & credentials: Configure the settings for SD card encryption and credentials. - Encrypt SD card: Encrypt the memory card to prevent use on another device. See Memory card encryption for details. - Secure start-up: Protect your device with a lock when it powers on. Secure start-up settings for details.
Page 114 Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. On the settings screen, tap General Apps & notifications. Customize the settings. Battery You can view the current battery information or turn on power-saving mode.
Page 115 Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap General Storage. Customize the following settings: • Internal storage: View the total storage space and free space in the device’...
Page 116 Accessibility You can manage accessibility plug-ins installed on your device. On the settings screen, tap General Accessibility. Customize the following settings: • Vision TalkBack: Set the device to notify screen status or actions via voice. • Vision Message/call voice notifications: Set the device to read the caller information or message content via voice.
Page 117 • Hearing Mute all sounds: Mute all sounds and lower volume on the receiver. • Hearing Audio channel: Select the audio type. • Hearing Sound balance: Adjust the audio output balance. Use the slide bar to change the balance. • Motor &...
Page 118 Google You can use Google settings to manage your Google apps and account settings. On the settings screen, tap General Google. Smart cleaning You can clean up temporary files or apps that are no longer used to free up storage space. On the settings screen, tap General Smart cleaning.
Page 119 KnockON for details. Update center You can check and install the latest version of the app or software provided by LG. On the settings screen, tap General Update center. Customize the following settings: • App Updates: Check if an app update is available. If available, you can install the update.
Page 120 • Default keyboard: View the default keyboard currently in use and manage keyboard options. • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys.
Page 121 You can back up data saved on your device to another device or account. On the settings screen, tap General Backup. Customize the following settings: LG Mobile Switch: Allows you to transfer data from an old LG • device to your new LG device. Follow the on-screen instructions to select a desired method for transfer.
Page 122 Restart & reset You can reset the device including network and app settings. On the settings screen, tap General Restart & reset. Customize the following settings: • Auto-restart: Automatically restart to optimize the device at a set time. Tap to activate this feature. Select a desired date and time for the device to automatically restart.
Page 123 About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap General About phone and view information. Regulatory & safety You can view regulatory marks and related information on your device. On the settings screen, tap General Regulatory &...
Page 124: Appendix
Appendix...
Page 125: Lg Language Settings
LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.
Page 126: Phone Software Update
This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
Page 127 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.
Page 128: Anti-Theft Guide
Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.
Page 129: Open Source Software Notice
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .
Page 130: Trademarks
Trademarks • Copyright © 2019 LG Electronics Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Corp. • Google, Google Map, Gmail, YouTube, Google Duo, Google Play, Android, Chrome, Google Photos, Google Play Protect, Google Calendar, Google Docs, Google Drive, Google Sheets and other related marks and logos are trademarks of Google LLC.
Page 131 Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device Type Item details →...
Page 132: Faq
This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is in use. In the following cases, the battery consumption increases and the device may overheat: •...
Page 133 • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, visit the LG Customer Service Center. Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off.
Page 134 Make sure the device is charging at a moderate temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorized by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
Page 135 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Center. Appendix...
Page 136 Make sure the Bluetooth wireless feature is activated on the device you wish to connect to. Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Center. Appendix...
Page 137 A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device. Make sure you have the proper driver installed and updated on your computer. Downloaded application causes a lot of errors Application has problems.
Page 138: For Your Safety
For Your Safety...
Page 139 Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
Page 140 Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’...
Page 141 What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
Page 142 Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children. ” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all”...
Page 143 National Council on Radiation Protection and Measurements http://www.ncrponline.org Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’...
Page 144 Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFX320TA. Additionally, the highest SAR values can also be found on the LG website: https://www.lg.com/global/support/sar/sar . Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/ .
Page 145 is the better/higher of the two ratings. T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled. T4 is the better/ higher of the two ratings. Hearing devices may also be rated.
Page 146 The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss.
Page 147 TIA Safety Information The following is the complete TIA Safety Information for wireless handheld devices. Exposure to Radio Frequency Signal Your wireless handheld portable device is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices.
Page 148 Persons with pacemakers: • Should ALWAYS keep the device more than six (6) inches from their pacemaker when the device is turned ON; • Should not carry the device in a breast pocket; • Should use the ear opposite the pacemaker to minimize the potential for interference;...
Page 149 Blasting Areas To avoid interfering with blasting operations, turn your device OFF when in a “blasting area” or in areas posted: “Turn off two-way radio” . Obey all signs and instructions. Potentially Explosive Atmosphere Turn your device OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions.
Page 150 • Only use the device with an LG charging system that has been qualified with the device, per CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified charger may present a risk of fire, explosion, leakage, or other hazard.
Page 151 • Insert the battery charger vertically into the wall power socket. • Only use the LG-approved battery charger. Otherwise, you may cause serious damage to your device. • Use the correct adapter for your device when using the battery charger abroad.
Page 152 Your device has an internal battery. For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorized LG Electronics service point or dealer for assistance. •...
Page 153 Using the device in proximity to receiving equipment (i.e., TV or radio) may cause interference to the device. • Do not immerse your device in water, liquid chemicals, or expose to high humidity. Immediately, take it to an LG Authorized Service Center. • Do not paint your device. •...
Page 154 • Use accessories, such as earphones and headsets, with caution. Ensure that cables are tucked away safely. • Please ensure that the product does not get in contact with liquid. Do not use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes color.
Page 155 Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the wireless device industry to take a number of steps, including the following: • Support needed research into possible biological effects of RF of the type emitted by wireless devices;...
Page 156 3. What kinds of devices are the subject of this update? The term “wireless device” refers here to handheld wireless devices with built-in antennas, often called “cell”, “mobile”, or “PCS” devices. These types of wireless devices can expose the user to measurable Radio Frequency (RF) energy because of the short distance between the device and the user’...
Page 157 5. What research is needed to decide whether RF exposure from wireless devices poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless devices would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years.
Page 158 7. How can I find out how much Radio Frequency energy exposure I can get by using my wireless device? All devices sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures. The FCC established these guidelines in consultation with the FDA and the other federal health and safety agencies.
Page 159 9. What steps can I take to reduce my exposure to Radio Frequency energy from my wireless device? If there is a risk from these products — and at this point we do not know that there is — it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to Radio Frequency (RF) energy.
Page 160 11. What about wireless device interference with medical equipment? Radio Frequency (RF) energy from wireless devices can interact with some electronic devices. For this reason, the FDA helped develop a detailed test method to measure Electro Magnetic Interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones.
Page 161 Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: • Give full attention to driving -- driving safely is your first responsibility; •...
Page 162 6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary.
Page 163 LIMITED WARRANTY STATEMENT...
Page 164 AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Mobile Phone (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
Page 165 LG will not re-install or back-up any data, applications, or software that you have added to your Product. It is therefore recommended that you back-up any such data or information prior to sending the Product to LG to avoid permanent loss of such information You shall bear the cost of shipping the Product to LG Customer Service.
Page 166 Call 1-800-793-8896 and select the appropriate option from the menu. Or visit our website at http://www.lg.com . Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC – Mobile Handsets DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for procedures for obtaining warranty service.
Page 167 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.
Page 168 AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.
Page 169 LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’ s purchase of the product by either: (i) sending an e-mail to optout@lge.com , with the subject line: “Arbitration Opt Out”...

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