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Need some help?
You may have been provided this product from either BT or EE.
For BT call us on 0800 800 150*
Any time between 8am and 9pm. Make sure you're next to
your FW500 phone if you call.
For EE call us on 0330 1234 150**
* Calls to our helpdesk made from the UK mainland and
mobile networks are free. International call costs vary.
** Calls are charged at national rates. International call costs
may vary.
†
You will always be able to make a call to the emergency
services (999/112) even if your minutes run out.
© British Telecommunications plc 2023
Registered in England at One Braham,
Braham Street, London, E1 8EE, UK
(company number 1800000).
FW500 Addendum (02/23) Issue 1
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