Samsung UN40N5200AF E-Manual
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Samsung UN40N5200AF E-Manual

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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com
Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial No._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
To directly go to the page that provides instructions
on how to use the manual for visually impaired
users, select the Menu Learning Screen link below.
"Menu Learning Screen" Link

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Summary of Contents for Samsung UN40N5200AF

  • Page 1 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial No._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

  • Page 2: Table Of Contents

    Contents Quick Guides Connecting Video Devices Connecting with an HDMI cable Using Smart Hub Connecting with a component cable Connecting with a composite (A/V) cable Updating the TV’s Software Connecting with a component cable (Only for models with Updating the TV’s software to the latest version COMPONENT IN / AV IN) Updating the TV automatically Connecting with a composite cable (Only for models with...
  • Page 3 Editing a schedule viewing Resetting Smart Hub Using the Channel List Using a Samsung account Editing channels Creating and managing your Samsung account Removing registered channels Signing in to a Samsung account Editing registered channels Using the Apps Service Creating a Personal Favourites List...
  • Page 4 Choosing a sound mode Changing teletext language Configuring advanced sound settings Showing TVkey Interface menu Using the Sound Support Functions Showing common interface menu Selecting speakers Listening to the TV through a Samsung audio device that supports the Wi-Fi function...
  • Page 5 System and Support Using a TV Viewing Card (“CI or CI+ Card”) Connecting the “CI or CI+ Card” via COMMON INTERFACE slot with the CI CARD Adapter Using the Time Functions and the Timers Connecting the “CI or CI+ Card” via COMMON INTERFACE slot Setting the current time Using the “CI or CI+ Card”...
  • Page 6 Precautions and Notes Supported Resolutions for Video Signals VESA CVT Supported broadcasting audio options CEA-861 Buttons and functions available while playing multimedia Read Before Using Apps content Read Before Using the Internet Licence 107 Read before setting up a wireless Internet connection Read Before Playing Photo, Video, or Music Files Accessibility Guidance 108 Limitations on use of photo, video, and music files...

  • Page 7: Quick Guides

    Quick Guides You can learn quickly how to run and use the frequently used functions. Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources Connection HDMI 1...
  • Page 8 Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Source You can select an external device connected to the TV. "...

  • Page 9: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 10: Getting Support

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.

  • Page 11: Finding The Contact Information For Service

    Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 12: Connections

    Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV.

  • Page 13: Connecting An Antenna (Aerial)

    Connecting an Antenna (Aerial) You can connect an antenna cable to your TV. " An antenna connection is not necessary if you connect a cable box or satellite box. ANT IN (SATELLITE) It is best to connect the both connectors using a Multi-Switch or DiSEqC. Switch, etc and to set Aerial Connection Type Dual...

  • Page 14: Connecting To The Internet

    Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet.
  • Page 15 Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen. Wireless Connection Select your wireless network. Refresh "...

  • Page 16: Checking The Internet Connection Status

    Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorised third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.

  • Page 17: Setting Up An Internet Connection Over Ipv6

    Setting up an Internet connection over IPv6 Configuring the IPv6 connection settings Settings General Network Expert Settings IPv6 " This function may not be supported depending on the model or geographical area. Checking an Internet connection set up over IPv6 Settings General Network...
  • Page 18 Wireless network connection failed If a selected wireless router is not found, go to Open Network Settings, and then select the correct router. Settings General Network Open Network Settings – Unable to connect to a wireless router Check if the router is turned on. If it is, turn it off and then on. Enter the correct password if required.

  • Page 19: Connecting Video Devices

    Connecting Video Devices Make the correct video connections between your TV and your external devices. Connecting with an HDMI cable HDMI IN Connecting with a component cable Connect the component cable to the component input connectors of the TV and the component output connectors of the device as shown in the image below.

  • Page 20: Connecting With A Composite (A/V) Cable

    Connecting with a composite (A/V) cable Connect the AV cable to the AV input connectors of the TV and the AV output connectors of the device as shown in the image below. Make sure the cable colours match the connector colours. "...

  • Page 21: Connecting With A Component Cable (Only For Models With Component In / Av In)

    Connecting with a component cable (Only for models with COMPONENT IN / AV IN) A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection. Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors.

  • Page 22: Connecting With A Composite Cable (Only For Models With Component In / Av In)

    Connecting with a composite cable (Only for models with COMPONENT IN / AV IN) Through the AV connection, you can enjoy the resolution up to 576i. Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable.

  • Page 23: Audio Input And Output Connections

    Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network. The two devices must be connected to the same network. For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual.

  • Page 24: Connecting A Computer

    Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content. Connecting through the HDMI port ― Screen Sharing (HDMI) HDMI IN HDMI IN HDMI " When you have connected a PC, go to Source, and then select the PC icon from the external device icon list.

  • Page 25: Connecting Your Mobile Device

    From the search results, select the model of your TV. Enter the PIN number displayed on the TV screen. Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV. " This function may not be supported depending on the model or geographical area.

  • Page 26: Bidirectionally Mirroring Your Tv And Mobile Device Using The Smartthings App

    Bidirectionally mirroring your TV and mobile device using the SmartThings Bidirectional mirroring refers to either outputting the same screen and sound of a mobile device on a TV or outputting the same screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV.

  • Page 27: Switching Between External Devices Connected To The Tv

    Switching between external devices connected to the TV You can switch between TV programmes and the content of external devices. Changing the input signal Source When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen.

  • Page 28: Using Additional Functions

    Edit You can rename each port with the name of an input device or the desired name in order to make it easier to change the input mode. Information You can view the detailed information about the external devices connected to the TV. Add to Home You can add the port of an external device to the Home Screen for quick switching.

  • Page 29: Connection Notes For Audio Devices

    Using a non-certified HDMI cable may result in a blank screen or a connection error. ● Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications. ● This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial ●...

  • Page 30: Connection Notes For Computers

    Connection notes for computers For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported ● Resolutions)". As long as file sharing is activated, unauthorised access may occur. When you do not need to access data, ●...

  • Page 31: Using Anynet+ (Hdmi-Cec)

    Peripherals Connect external devices such as a keyboard for ease of use. Using Anynet+ (HDMI-CEC) Control an external device connected via Anynet+ (HDMI-CEC) with the remote control. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC).

  • Page 32: Controlling The Tv With A Keyboard Or Mouse

    Controlling the TV with a Keyboard or Mouse Connecting a keyboard or mouse to make it easier to control the TV. Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard or mouse to make it easier to control the TV. Connecting a USB keyboard or mouse Plug the keyboard or mouse cable into the USB port.

  • Page 33: Setting Up The Input Devices

    Button Description Available only in the Internet app. You can click a menu or link to start a function as you do Left-click on a PC. Available only in the Internet app. You can use the following functions: " The options displayed on the menu may differ depending on the selected item. Right-click ●...

  • Page 34: Entering Text Using The On-Screen Virtual Keyboard

    Entering Text using the On-Screen Virtual Keyboard Use the Virtual keyboard to enter text on your TV. Recommend text Options Predict Next Character " The image on your TV may differ from the image above depending on the model and geographical area. Recommend text When you type a word you want to search for, this function shows related suggestions from which you can choose one.

  • Page 35: Smart Features

    Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or listen to music stored on external storage devices, and perform more functions. "...

  • Page 36: Displaying The Home Screen

    Displaying the Home Screen Press the button. Sources Connection HDMI 1 HDMI 2 USB 1 USB 2 Guide Source " The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen.
  • Page 37 Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Picture Mode ● You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button.
  • Page 38 Source You can select an external device connected to the TV. " For more information, refer to "Switching between external devices connected to the TV". Search You can search the apps or games in Smart Hub services. " To use this feature, the TV must be connected to the Internet. APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.
  • Page 39 Move Remove " The image on your TV may differ from the image above depending on the model and geographical area. Moving an item on the Home Screen Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move.

  • Page 40: Launching Smart Hub Automatically

    Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub Try Now When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on. You can also turn on or off this function, use the Select button. Launching the last used app automatically Settings General...

  • Page 41: Using A Samsung Account

    Terms & Conditions, Privacy Policy after logging in to your Samsung account. " You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. "...

  • Page 42: Signing In To A Samsung Account

    System Manager Samsung Account My Account Sync Internet Once you sign in to your Samsung account and configure the sync Internet settings, you can share your favourites that you registered using other devices. " To configure the Sync Internet settings, you must be logged in to your Samsung account.
  • Page 43 To remove account information, you must be logged in to your Samsung account. " Although you delete your Samsung account, you are not unsubscribed yet. To unsubscribe from your Samsung Account, visit the Samsung Accounts website (http://account.samsung.com). Signing out of your Samsung account...

  • Page 44: Using The Apps Service

    The image on your TV may differ from the image above depending on the model and geographical area. Sign In Go to the Samsung Account screen to create a new account or sign in to your account. App Search You can search for available apps.

  • Page 45: Installing And Running An App

    Installing and running an app Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is completed, the Open menu appears. Select Open to run the app immediately.

  • Page 46: Managing Purchased Or Installed Apps

    Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on the model and geographical area. Removing an app Move the focus to an app to delete.
  • Page 47 Locking and unlocking apps Move the focus to an app to lock or unlock. Select Lock/Unlock. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000" (for France and Italy: "1111"). You can set the PIN in Settings General System Manager...

  • Page 48: Using The Gallery App

    The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronised with a mobile device that supports the Samsung Cloud. The available content types are photos, videos, stories, and other content shared through your groups.

  • Page 49: Using The Universal Guide App

    You can use this feature on your mobile with Samsung SmartThings app. " To enjoy the content from these apps on your TV, they must be installed on the TV.

  • Page 50: Using The Smartthings App

    SmartThings app installed on them. You can receive notifications about the statuses of your smart devices. " To use this function, you must be logged in to your Samsung account. " This function may not be supported depending on the model or geographical area.

  • Page 51: Using The E-Manual

    Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.

  • Page 52: Using The Buttons In The E-Manual

    Using the buttons in the e-Manual (Search): Select an item from the search results to load the corresponding page. ● (Index): Select a keyword to navigate to the relevant page. ● " The menus may not appear depending on the geographical area. (Recent pages): Select a topic from the list of recently viewed topics.

  • Page 53: Playing Pictures/Video/Music

    "Read Before Playing Photo, Video, or Music Files". " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. " To connect the TV to a mobile device, refer to "Connecting Your Mobile Device".

  • Page 54: Playing Media Content

    Sort By Sorts the content list. " This function may not be supported depending on the type of external device. Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded.

  • Page 55: Tv Viewing

    TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favourite channel lists. Viewing Digital Broadcast Information at a Glance See an overview of each channel's programme lineup. Using the guide Live TV Guide Try Now...

  • Page 56: Setting Up A Schedule Viewing

    To start Scheduled viewing, and other function for a programme listed in the Guide, first move the cursor to it and then press and hold Select button on the remote control to use follows functions: Schedule Viewing: You can schedule viewing of a broadcast scheduled programme. ●...

  • Page 57: Editing A Schedule Viewing

    Using schedule viewing to view programmes at a specified time on a specified date Live TV Schedule Manager Add Viewing To schedule a Viewing, set the values for Aerial, Channel, Repeat, Date, and Start Time of the broadcast programme to view, and then select Save. Check the current time in Settings General...

  • Page 58: Using The Channel List

    Using the Channel List Change the channel or check programmes on other digital channels. Live TV Channel List Using the Channel List, you can change the channel or check programmes on other digital channels while watching TV. Press the CH LIST button to view the Channel List.

  • Page 59: Editing Channels

    Editing channels Edit the channels stored on your TV. Live TV Channel List Edit Channels Edit Channels screen icons indicate the following: : A favourite channel ● : A locked channel. ● Removing registered channels To remove a channel, select it from the Edit Channels screen, and then select Delete.

  • Page 60: Creating A Personal Favourites List

    Change Number ● After selecting a channel to change in Edit Channels, select Change Number to change the channel number. " This function may not be supported depending on the model or geographical area. " When a channel number is changed, its channel information is not updated automatically. Restore TV PLUS ●...

  • Page 61: Viewing And Selecting Channels On Favourites Lists Only

    Viewing and selecting channels on Favourites lists only Live TV Channel List Press the right directional button on your remote control. Select Favourites. Select the desired list among the five favourites lists on the screen. The channels in the selected favourites list appear. "...

  • Page 62: Tv-Viewing Support Functions

    TV-Viewing Support Functions Use the functions that are supported by digital or analogue channels. Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, and then move the focus to Terrestrial or Cable, press the Select button.

  • Page 63: Checking Digital Channel Signal Info And Strength

    Setting the Wake-up time Settings Broadcasting (Auto Tuning Settings) Wake-up Timer Schedule timer to turn the TV on and scan channels automatically. " This function may not be supported depending on the model or geographical area. " Auto Tuning Settings may not appear depending on the model or geographical area.

  • Page 64: Using Programme Rating Lock

    Using Programme Rating Lock Settings Broadcasting Programme Rating Lock Try Now " This function may not be supported depending on the model or geographical area. This function is useful for controlling what children watch on TV. Programme Rating Lock Settings does not, however, block programmes originating from external sources, such as Blu-ray players, DVD players, or USB files.

  • Page 65: Selecting The Broadcast Audio Language

    Selecting the broadcast audio language Settings Broadcasting Expert Settings Audio Options Try Now This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio Options functions differently for analogue and digital channels. "...

  • Page 66: Fine-Tuning Analogue Broadcasts

    Tuning analogue channels Settings Broadcasting Expert Settings Manual Tuning Analogue Channel Tuning Select and configure Programme, Colour System, Sound System, Channel, and Search to scan for analogue channels. Then, select Store to store the scanned channels in the TV. " This function is only available for analogue broadcasts.

  • Page 67: Deleting Cam Operator Profile

    Deleting CAM operator profile Settings Broadcasting Expert Settings Delete CAM Operator Profile " This function may not be supported depending on the model or geographical area. Setting satellite system Settings Broadcasting Expert Settings Satellite System You can configure a set of satellite dish settings before performing a channel scan. "...

  • Page 68: Showing Common Interface Menu

    Showing common interface menu Settings Broadcasting Common Interface You can view information about common interfaces. CI Menu ● Enables the user to select from the CAM-provided menu. Select the CI menu based on the menu PC Card. Application Info ● Displays information about the CAM inserted into the CI slot and about the “CI or CI+ CARD”...

  • Page 69: Picture And Sound

    Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience.

  • Page 70: Configuring Advanced Picture Settings

    Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: Backlight ● Try Now Brightness ● Try Now Contrast ● Try Now Sharpness ● Try Now Colour ● Try Now Tint (G/R) ●...

  • Page 71: Setting The Viewing Environment For External Devices

    Setting the Viewing Environment for External Devices You can optimise the TV for viewing specific video formats. Playing games on an optimised screen Settings General External Device Manager Game Mode You can enable the game mode to optimise the TV's settings for playing video games with a gaming console, such as a PlayStation™...

  • Page 72: Picture Support Functions

    Picture Support Functions Configure the picture settings for your TV. Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the size of the picture displayed on the TV screen. 16:9 Standard ● Custom ●...

  • Page 73: Fitting The Picture To The Screen

    Fitting the picture to the screen Settings Picture Picture Size Settings Fit to screen Try Now " This function may not be supported depending on the Picture Size setting. " This function may not be supported depending on broadcasting signals. Adjusting the picture size and/or position Settings Picture...

  • Page 74: Configuring Advanced Sound Settings

    Configuring advanced sound settings Settings Sound Expert Settings Try Now You can personalise the sound quality by adjusting the following settings. Balance ● Try Now Equaliser ● Try Now HDMI Input Audio Format ● Try Now Digital Output Audio Format ●...

  • Page 75: Using The Sound Support Functions

    Try Now If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.

  • Page 76: System And Support

    System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Setting the current time Settings General System Manager Time...

  • Page 77: Using The Timers

    Adjusting the clock for DST and time zone Settings General System Manager Time Clock Time Zone Sets the right time by setting Daylight Savings Time (DST) and your local time zone. " This function is only available when the Clock Mode is set to Auto.

  • Page 78: Using The Auto Protection Time And Energy Saving Functions

    Using the Auto Protection Time and Energy Saving Functions Setting the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for two hours or more. Reducing the energy consumption of the TV Settings General...

  • Page 79: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 80: Protecting The Tv From Hacking And Malicious Code

    Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General...

  • Page 81: Enabling Voice Guides For The Visually Impaired

    Enabling voice guides for the visually impaired Settings General Accessibility Voice Guide Settings Try Now You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programmes, schedule viewing, other TV functions, various content in the...

  • Page 82: White Text On Black Background (High Contrast)

    White text on black background (high contrast) Settings General Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.

  • Page 83: Watching Tv Broadcasts With Subtitles

    Watching TV broadcasts with subtitles Settings General Accessibility Subtitle Settings Try Now Subtitle to On. Then you can watch the programme with the subtitle displayed. " This function may not be supported depending on the model or geographical area. " The TV cannot control or modify DVD or Blu-ray subtitles.

  • Page 84: Restoring The Tv To The Factory Settings

    Setting up a password Settings General System Manager Change PIN Try Now The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000" (for France and Italy: "1111"). " If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to "0000"...

  • Page 85: Hbbtv

    Some channels may not include the HbbTV service. In some countries, HbbTV is disabled by default. In this case, HbbTV can be used by installing the HbbTV application (the HbbTV Installer Application) from Samsung APPS. To set the HbbTV automatic start to on or off, access...

  • Page 86: Using A Tv Viewing Card ("Ci Or Ci+ Card")

    Using a TV Viewing Card (“CI or CI+ Card”) Watches paid channels by inserting your TV viewing card into the COMMON INTERFACE slot. " The 2 CI card slots may not be supported depending on the model. " Turn the TV off to connect or disconnect a “CI or CI+ Card”. "...

  • Page 87: Connecting The "Ci Or Ci+ Card" Via Common Interface Slot

    Using the “CI or CI+ Card” To watch paid channels, the “CI or CI+ CARD” must be inserted. Samsung TV follow up CI+ 1.4 standard. When TV product display the pop-up message, it may happen due to ● CI+ 1.4 Version inconsistency. If you have a problem, please contact Samsung Call Centre.

  • Page 88: Teletext Feature

    Teletext Feature Learn how to use Teletext and run the functions provided by Teletext Service. " This function is available only in the channel that supports the teletext service. " This function may not be supported depending on the model or geographical area. "...
  • Page 89 6 SETTINGS Index: Displays the index (contents) page at any time while you are viewing Teletext. 1 PRE-CH Sub Page: Displays the available sub-page. 0 SOURCE List/Flof: Selects the Teletext mode. If pressed during LIST mode, switches the mode to List save mode. In List save mode, you can save a Teletext page into a list using the (Store) button.

  • Page 90: Typical Teletext Page

    Typical Teletext page Part Contents Selected page number. Broadcasting channel identity. Current page number or search indications. Date and time. Text. Status information. FASTEXT information. - 90 -...

  • Page 91: Troubleshooting

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.

  • Page 92: Finding The Contact Information For Service

    Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 93: There Is A Problem With The Picture

    Pb, Pr, and Y jacks are plugged into their proper connectors. If the colours on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first.
  • Page 94 The problem Try this! If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time. ●...
  • Page 95 The Component or AV input port may not be provided depending on the model or geographical area. " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. "...

  • Page 96: I Can't Hear The Sound Clearly

    I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

  • Page 97: There Is A Problem With The Broadcast

    There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! Select Source to confirm that the correct input source has been selected. If the TV is not connected to a cable box or satellite box, run Auto Tuning to search for “Weak or No Signal”...

  • Page 98: My Computer Won't Connect

    My Computer Won't Connect When the TV has difficulties connecting to a PC, these steps may help resolve the problem. The problem Try this! The "Mode Not Supported" Set your PC’s output resolution so it matches a resolution supported by the TV. message appears.

  • Page 99: Anynet+ (Hdmi-Cec) Isn't Working

    Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device.

  • Page 100: I Have Trouble Launching/Using Apps

    The problem Try this! Check whether the device supports Anynet+. Check whether the HDMI cable is properly connected. Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On. ● Settings General External Device Manager Anynet+ (HDMI-CEC) The connected device is Scan for Anynet+ devices again.

  • Page 101: My File Won't Play

    Reset Resets all Smart Hub settings to their factory defaults and Settings deletes all information related to Samsung accounts, linked Reset Smart Hub Support Self Diagnosis service accounts, Smart Hub service agreements, and Smart Hub Reset Smart Hub applications.
  • Page 102 Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The The TV is hot.
  • Page 103 The problem Try this! The stand is wobbly or Make sure the indicator arrows on the stand and stand holder are properly aligned. crooked. The remote control does not The TV ships with protective stickers covering some of the sensors. Make sure all of the work.
  • Page 104 Precautions and Notes You can get instructions and information that you must read after installation. Supported broadcasting audio options Check the supported broadcasting audio options. Audio Type Dual Sound Default Mono Mono Automatic change A2 Stereo Stereo Stereo, Mono Automatic change Dual Dual Dual II...
  • Page 105 Read Before Using Apps Read this information before using Apps. Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, ● certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.

  • Page 106: Read Before Using The Internet

    Read Before Using the Internet Read this information before using the Internet. Internet is not compatible with Java applications. ● File download is not supported. ● Internet may not be able to access certain websites. ● The TV does not support playback of flash videos. ●...

  • Page 107: Read Before Setting Up A Wireless Internet Connection

    Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE ● 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.

  • Page 108: Read Before Playing Photo, Video, Or Music Files

    Certain files, depending on how they are encoded, may not play on the TV. ● Certain files are not supported on all models. ● DivX and DTS codecs are not supported by the Samsung TV models released in 2018. ● - 108 -...

  • Page 109: Supported External Subtitles

    Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Supported internal subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub MPEG-4 Timed text...

  • Page 110: Supported Image Formats And Resolutions

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note...

  • Page 111: Supported Video Codecs

    Supported video codecs File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) H.264 BP/MP/HP HEVC (H.265 - Main, Main10) *.avi Motion JPEG *.mkv *.asf Dolby Digital *.wmv LPCM *.mp4 ADPCM(IMA, MS) MPEG4 SP/ASP *.mov *.3gp HE-AAC Window Media Video v9 (VC1) *.vro *.mpg...
  • Page 112 Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●...

  • Page 113: Read After Installing The Tv

    Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...

  • Page 114: Read Before Connecting A Computer (Supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. Full HD TV When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 1920 x 1080 at 60 Hz.

  • Page 115: Vesa Dmt

    VESA DMT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...

  • Page 116: Hd Tv

    HD TV After connecting a computer to the TV, set the screen resolution for the TV on the computer. If it is set to any other than in the table below, the TV may display nothing. Set the resolution properly, referring to the user guide of the computer or its graphic card.

  • Page 117: Vesa Dmt

    VESA DMT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...
  • Page 118 Supported Resolutions for Video Signals Check the supported resolution for video signals. VESA CVT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 1920 x 1080 100 Hz 112.500 100.000 297.000 + / + 1920 x 1080...
  • Page 119 Buttons and functions available while playing multimedia content Learn about the buttons and features you can use while watching TV or playing media contents. Press the Select button while playing any video, photo, or recorded content. The following buttons appear. "...
  • Page 120 Fit to screen ● Fits a photo to the screen. Zoom ● Zooms a photo in by up to a factor of 2. Rotate left Rotate right ● Rotates a photo left or right. Background Music ● During a slideshow, pauses or resumes the background music. Options ●...
  • Page 121 HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. Trademark: Rovi and Rovi Guide are trademarks of Rovi Corporation and/or its subsidiaries.

  • Page 122: Accessibility Guidance

    Accessibility Guidance Provides a menu and a remote control guide that aid the visually impaired. Menu Learning Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select.

  • Page 123: Step By Step Instructions To Run The Options

    Opening the Accessibility Shortcuts menu If you press the AD/SUBT. button while Voice Guide is turned off, the Accessibility Shortcuts menu appears and Voice Guide starts. You can turn on or turn off the functions such as Voice Guide, Audio Description, High Contrast,...
  • Page 124 Turning on Audio Description Press the AD/SUBT. button on the remote. The Accessibility Shortcuts menu appears. Press the up or down directional buttons on the remote to move to and highlight the Audio Description option. Press the Select button on the remote to turn Audio Description on or off.

  • Page 125: Using The Tv With Voice Guide On

    Using the TV with Voice Guide on You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired. Watching TV Turning the TV on Press the button to turn the TV on. Voice guide will speak the channel name. Changing channel You can change the channel in a number of ways.

  • Page 126: Using The Guide

    Using the guide See an overview of each channel's programme lineup. When you want to know the programme information for each channel while watching a broadcast programme, press GUIDE button on the remote control. Use the directional buttons to view the programme information. Live TV Guide You can see the daily programme schedules for each broadcaster and programme information in the Guide.
  • Page 127 When you open the Guide, a table grid of channels and programmes is displayed. The top row displays Channel Filter then the day and times. Each row has a channel name on the left and programmes on that channel on the right. In the Guide, use the up and down directional buttons to move between channels and use the left and right directional buttons move to between programmes within a channel.

  • Page 128: Setting Up A Schedule Viewing

    Displaying your favourite channels: If you have set up favourite channels, you will be able to filter the Guide so that only those channels are shown. This makes it easier to find programmes you want. To display your favourites list, move to the current time (press the (Play) button) and then press the left directional button to move to the list of channels.

  • Page 129: Cancelling A Scheduled Viewing

    Cancelling a scheduled viewing You have two ways to cancel a scheduled viewing. 1. Cancelling a scheduled viewing from the Guide Live TV Guide Move to the programme for which you want to cancel scheduled viewing, and press the Select button. Move to Cancel Scheduled Viewing, and then press the Select button.

  • Page 130: Using The Channel List

    Using the Channel List See how to list the channels available on your TV. Live TV Channel List Using Channel List, you can change the channel or check programmes on other digital channels while watching TV. Press the button on the remote to open Smart Hub, press the left or right directional buttons to move to Live...

  • Page 131: Creating A Personal Favourites List

    Sort ● Sorts the list by Number or by Name. " This option is only available on digital channels and may not always be available. Terrestrial, Cable, or Satellite ● Allows you to choose between Terrestrial, Cable, and Satellite. " This function may not be supported depending on the incoming broadcast signal.
  • Page 132 To add channels to a favourites list - Detail Open the Channel List. Press the right directional button to move to the Category list. Use the up and down directional buttons to move to Favourites, and then press Select. You will see Favourites 1 Favourites 5.

  • Page 133: Using Smart Hub

    Viewing and selecting channels on favourites lists only Live TV Channel List Open the Channel List. Press the right directional button to move to the Category list. Use the up and down directional buttons to move to Favourites, and press the Select button. Favourites 1 Favourites 5 appear.

  • Page 134: Using The Home Screen In Smart Hub

    The buttons to the right of Live TV provide quick access to apps such as Netflix and Amazon. Currently, many of these apps are not accessible with Voice Guide. Use the left and right directional buttons to move between a menu or apps on a row and the up and down directional buttons to move between rows.
  • Page 135 Settings ● When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Picture Mode – You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button.
  • Page 136 Source ● You can select an external device connected to the TV. " For more information, refer to "Switching between external devices connected to the TV". Search ● A Virtual keyboard appears on the screen, and you can search for channels, apps, titles of movies, or apps provided by the Smart Hub service.

  • Page 137: Launching The E-Manual

    Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.

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