Samsung SM-G9900 User Manual
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Samsung SM-G9900 User Manual

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USER MANUAL
SM-G9900
English (HK). 02/2023. Rev.2.0
www.samsung.com/hk

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Summary of Contents for Samsung SM-G9900

  • Page 1 USER MANUAL SM-G9900 English (HK). 02/2023. Rev.2.0 www.samsung.com/hk...

  • Page 2: Table Of Contents

    AR Zone Messages Voice Recorder Internet Samsung Pay Multi window Sharing content Bixby Screen capture and screen record Bixby Vision 100 Transferring data from your previous Samsung Kids device (Smart Switch) Samsung Health Samsung Notes Samsung Members Samsung Global Goals...
  • Page 3 Table of Contents Settings 120 Security and privacy 121 Face recognition 102 Introduction 123 Fingerprint recognition 103 Samsung account 125 Samsung Pass 103 Connections 127 Secure Folder 104 Wi-Fi 130 Location 106 Bluetooth 131 Safety and emergency 107 NFC and contactless payments...
  • Page 4 Table of Contents Usage notices 144 Precautions for using the device 146 Notes on package contents and accessories 147 Maintaining water and dust resistance 148 Device overheating situations and solutions Appendix 152 Troubleshooting...

  • Page 5: Getting Started

    Getting started...

  • Page 6: Device Layout And Functions

    Getting started Device layout and functions Speaker Microphone Proximity/Light sensor Front camera Volume key Side key Touchscreen Fingerprint recognition sensor Earphone jack / SIM card tray Multipurpose jack (USB Type-C) GPS antenna Flash Rear camera NFC antenna / Wireless charging coil Main antenna Speaker Microphone...
  • Page 7 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 8 Getting started Hard keys Function • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information.

  • Page 9: Charging The Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 10 • If you use the wireless charger in areas with weak network signals, you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Quick charging Launch the Settings app, tap Battery and device care →...
  • Page 11 Getting started • Fast wireless charging: To use this feature, use a charger and components that support the fast wireless charging feature. • You can charge the battery more quickly while the device or its screen is turned off. • If the wireless charger has an internal fan, the fan may produce noise during fast wireless charging.
  • Page 12 • Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless power sharing feature, visit the Samsung website. • To charge properly, do not move or use either device while charging.

  • Page 13: Sim Or Usim Card (Nano-Sim Card)

    • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 14 • Insert the ejection pin into the tray’s hole to remove the tray. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 15: Turning The Device On And Off

    Getting started SIM manager Launch the Settings app and tap Connections → SIM manager. • SIM cards: Activate the SIM card to use and customise the SIM card settings. • Preferred SIMs: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated.

  • Page 16: Initial Setup

    Getting started Forcing restart If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it. Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

  • Page 17: Introduction

    Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features...

  • Page 18: Samsung Account

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 19: Understanding The Screen

    Apps and features Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
  • Page 20 Apps and features Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
  • Page 21 Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 22 Apps and features Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
  • Page 23 Apps and features Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 24 Apps and features • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
  • Page 25 Apps and features Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
  • Page 26 Apps and features Icon Meaning LTE network connected 5G network connected / Device is in network that includes the 5G network Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated...

  • Page 27: Notification Panel

    Apps and features Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 28 Apps and features To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.

  • Page 29: Entering Text

    Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Enter numbers. Delete a preceding character. Break to the next line. Enter symbols. Enter a space. Change the input language. Text entry is not supported in some languages.
  • Page 30 Apps and features Copying and pasting Tap and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 31: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 32 Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.

  • Page 33: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. More options Add the number to the contacts list.
  • Page 34 Apps and features Making an international call Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.

  • Page 35: Contacts

    Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 36 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • : Make a video call. •...

  • Page 37: Messages

    Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 38 Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap •...

  • Page 39: Internet

    Apps and features Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field.

  • Page 40: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 41 Apps and features Launching apps from the Edge panel While using an app, drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
  • Page 42 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon.

  • Page 43: Bixby

    Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
  • Page 44 Apps and features Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby via text. Launch the Bixby app, tap , and then type what you want.

  • Page 45: Bixby Vision

    • This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision. Launching Bixby Vision Launch Bixby Vision using one of these methods.

  • Page 46: Samsung Kids

    You can configure the settings for Samsung Kids and view the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.

  • Page 47: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap → Manage items.

  • Page 48: Samsung Notes

    You can also insert images or voice recordings into your notes. Some features may not be available depending on the model. Creating notes Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files.

  • Page 49: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 50: Galaxy Wearable

    Apps and features Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable device’s settings and apps. Launch the Galaxy Wearable app. Tap Start to connect your device to the wearable device.

  • Page 51: Reminder

    Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

  • Page 52: My Files

    Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

  • Page 53: Game Launcher

    Apps and features Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. •...

  • Page 54: Game Booster

    Apps and features Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games. To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.

  • Page 55: Smartthings

    • The devices you can connect may vary depending on the region. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.

  • Page 56: Music Share

    Apps and features Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
  • Page 57 Apps and features Listening to music together with Galaxy Buds You can listen to music on your smartphone together through your Buds and your friend’s Buds. This feature is supported only on the Galaxy Buds series. Make sure that each smartphone and pair of Buds are connected. Refer to Pairing with other Bluetooth devices for how to connect.

  • Page 58: Link To Windows

    Apps and features Link to Windows You can connect your device to a Windows PC to instantly access your device’s data, such as pictures or messages, on the computer. When calls or messages come in, you can receive them on the computer. •...

  • Page 59: Samsung Dex

    Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
  • Page 60 (USB Type-C to HDMI) Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. To use the USB cable supplied with the device, the computer must have a USB Type-C port.
  • Page 61 When they are connected, the Samsung DeX screen will appear on the computer. Wireless connections You can use Samsung DeX by connecting your smartphone to a TV or a computer wirelessly. On your smartphone, open the notification panel, swipe downwards, and then tap (DeX).
  • Page 62 • You can set the mouse pointer to flow from the external display to the smartphone’s screen. Launch the Settings app, select Samsung DeX → Mouse and trackpad, and then select the Flow pointer to phone screen switch to activate it.
  • Page 63 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
  • Page 64 Copying files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to the Samsung DeX screen, the My Files app, or the Gallery app.

  • Page 65: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •...

  • Page 66: Camera

    Apps and features Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette • Do not take pictures or record videos of other people without their permission. • Do not take pictures or record videos where legally prohibited. •...
  • Page 67 Apps and features to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail...
  • Page 68 Apps and features Using zoom features Select 0.5x/1x/3x or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. If the zoom ratio exceeds a certain level, a zoom guide map will appear to indicate where you are zooming in on the image.
  • Page 69 Apps and features Options for current shooting mode On the preview screen, use the following options. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a picture. • : Select an aspect ratio for pictures. •...
  • Page 70 Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily. On the shooting modes list, tap PHOTO and tap to take a picture. Shot suggestions The camera suggests the ideal composition for the picture by recognising the position and angle of your subject.
  • Page 71 Apps and features Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap to take a picture.
  • Page 72 Apps and features Stabilising videos (Super steady) When recording videos, stabilise them using the Super steady feature. Tap VIDEO on the shooting modes list, tap on the shooting options to activate it, and then record a video. Dual recording mode Record videos of the subject and the person filming on one screen at the same time.
  • Page 73 Apps and features Single take mode Take various pictures and videos in just one shot. Your device automatically selects the best shot and creates pictures with filters or videos with certain sections repeated. On the shooting modes list, tap MORE → SINGLE TAKE. and move the camera to capture the scene you want.
  • Page 74 Apps and features When Ready appears on the preview screen, tap to take a picture or tap to record a video. Background effects Background effect intensity adjustment bar • The available options may vary depending on the shooting mode. • Use this feature in a place that has sufficient light. •...
  • Page 75 Apps and features • SPEED: Adjust the shutter speed. A slow shutter speed allows more light in, so the picture or video becomes brighter. This is ideal for pictures or videos of scenery or pictures or videos taken at night. A fast shutter speed allows less light in. This is ideal for capturing pictures or videos of fast-moving subjects.
  • Page 76 Apps and features Night mode Take a picture in low-light conditions, without using the flash. When you use a tripod, you can get brighter and steadier results. On the shooting modes list, tap MORE → NIGHT. and hold your device steady until shooting is complete. Food mode Take pictures of food with more vibrant colours.
  • Page 77 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. On the shooting modes list, tap MORE → SUPER SLOW-MO and tap to record a video. The device will capture the moment in super slow motion and save it as a video.
  • Page 78 Apps and features Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video.
  • Page 79 Apps and features Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene.
  • Page 80 Apps and features Videos • Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. • Advanced video options: Set the device to use an advanced recording option. – Reduce file size: You can record videos in the High Efficiency Video Codec (HEVC) format.
  • Page 81 Apps and features • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the picture. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. •...

  • Page 82: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images.
  • Page 83 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. View the content on a large screen using the Smart View feature. Bixby Vision Image and video thumbnail Add the image to favourites.
  • Page 84 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. View the content on a Configure the caption large screen using the...
  • Page 85 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

  • Page 86: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE. Some features may not be available depending on the service provider or model.
  • Page 87 Apps and features Follow the on-screen instructions to create an emoji. More options My emojis list Edit the emoji. Selecting an AR emoji to use Launch the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Launch the AR Zone app, tap AR Emoji Studio →...
  • Page 88 Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions. Launch the AR Zone app and tap AR Emoji Studio.
  • Page 89 Apps and features AR Emoji Camera Create fun pictures or videos with emojis using various shooting modes. Launch the AR Zone app and tap AR Emoji Camera. Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select.
  • Page 90 You can use your emoji stickers during a conversation via messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers.
  • Page 91 Apps and features and write or draw in the recognition area. • If you switch to the rear camera, you can also write or draw outside the recognition area. • If you tap and then begin to doodle, you can record yourself doodling. Delete doodle.

  • Page 92: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.
  • Page 93 Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

  • Page 94: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi or mobile network depending on the region. • This feature may not be available depending on the service provider or model.
  • Page 95 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.

  • Page 96: Sharing Content

    Select an option. • No one: Do not allow others to find your device. • Contacts only: Only allow Samsung users in your contacts to share with your device. • Anyone nearby: Allow any nearby devices to share with your device.
  • Page 97 Apps and features Sharing via Web link Upload large files to the Samsung storage server and share them with others through Web link. Launch the Gallery app and select an image. → Quick Share and select an option you want under Share link to any person or device.

  • Page 98: Screen Capture And Screen Record

    Apps and features Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
  • Page 99 Apps and features Screen record Record the screen while using your device. (Screen recorder) to Open the notification panel, swipe downwards, and then tap activate it. Select a sound setting and tap Start recording. After a countdown, recording will start. •...

  • Page 100: Transferring Data From Your Previous Device (Smart Switch)

    • Limitations apply. Visit www.samsung.com/hk/apps/smart-switch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
  • Page 101 Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 102: Introduction

    Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or...

  • Page 103: Samsung Account

    Settings Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

  • Page 104: Wi-Fi

    Settings • SIM manager: Activate your SIM or USIM cards and customise the SIM card settings. Refer SIM manager for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. For more information about the mobile hotspot, refer to Mobile Hotspot.
  • Page 105 Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

  • Page 106: Bluetooth

    Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 107: Nfc And Contactless Payments (Nfc-Enabled Models)

    Settings → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. Accept the Bluetooth connection request on the other device. NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products.

  • Page 108: Data Saver

    Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and contactless payments switch to activate it.

  • Page 109: Mobile Data Only Apps

    • If the mobile hotspot is not found, on your device, tap Configure and set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account.

  • Page 110: More Connection Settings

    Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.

  • Page 111: Connected Devices

    • Auto switch Buds: Set the Galaxy Buds to switch from another device to your smartphone when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds.

  • Page 112: Modes And Routines

    Settings Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines. Using modes Adding modes On the Settings screen, tap Modes and Routines →...

  • Page 113: Sounds And Vibration

    Settings Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap next to the routine you want to run.

  • Page 114: Sound Quality And Effects

    Settings Sound quality and effects Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration → Sound quality and effects. • Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice.

  • Page 115: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • App notifications: Select the apps you want to receive notifications from. • Lock screen notifications: Set how to show notifications on the locked screen. • Notification pop-up style: Select a notification pop-up style and change the settings. •...

  • Page 116: Motion Smoothness

    Settings • Full screen apps: Select apps to use with the full screen aspect ratio. • Camera cutout: Set the device to hide the front camera from the screen. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight.

  • Page 117: Changing The Screen Mode Or Adjusting The Display Colour

    Settings Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. •...

  • Page 118: Wallpaper And Style

    Settings Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper and style. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.

  • Page 119: Smart Lock

    Settings • Always On Display: Set the device to display information while the screen is turned off. Refer to Always On Display for more information. • Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming.

  • Page 120: Security And Privacy

    Face recognition Fingerprint recognition for more information. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. • Secure Folder: Create a secure folder to protect your private content and apps from others.

  • Page 121: Face Recognition

    Settings • Install unknown apps: Set the device to allow the installation of apps from unknown sources. • Other security settings: Configure additional security settings. Some features may not be available depending on the service provider or model. Face recognition You can set the device to unlock the screen by recognising your face.
  • Page 122 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.

  • Page 123: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 124 Settings • Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area.

  • Page 125: Samsung Pass

    You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store. On the Samsung Pass main screen, tap → Settings → Account and syncing, and then tap the Verify with Samsung Pass switch to activate it.
  • Page 126 When a pop-up window asking whether you want to save the sign-in information appears, tap Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.

  • Page 127: Secure Folder

    Settings Entering your personal information automatically You can use Samsung Pass to easily enter your personal information, such as your address or payment card information, on apps that support autofill. On the Samsung Pass main screen, select an option under Private info.
  • Page 128 Samsung account appears, tap Activate. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not activate this feature, you cannot reset the lock type when you have forgotten it.
  • Page 129 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Manage accounts → Add account.

  • Page 130: Location

    Folder and tap Uninstall. To access data backed up from Secure Folder, open the My Files app and tap Internal storage → Download → Secure Folder. Notes saved in Samsung Notes will not be backed up. Location Change settings for location information permissions.

  • Page 131: Safety And Emergency

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 132: Samsung Cloud

    Transferring data from your previous device (Smart Switch) for more information. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.

  • Page 133: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. • Labs: Use new features of the device. •...

  • Page 134: Motions And Gestures

    Settings • Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more information. • Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information. Some features may not be available depending on the service provider or model. Motions and gestures Activate the motion feature and configure settings.

  • Page 135: Video Call Effects

    Settings Video call effects You can use various features such as changing the background during video calls. On the Settings screen, tap Advanced features → Video call effects and tap the switch to activate it. The icon will be added on the video calling app’s screen. Using video call effects On the video calling app’s screen, tap •...

  • Page 136: Digital Wellbeing And Parental Controls

    Settings Uninstalling a second app On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to uninstall and tap Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life.

  • Page 137: Battery And Device Care

    Settings Battery and device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Optimising your device On the Settings screen, tap Battery and device care →...

  • Page 138: Storage

    • You can check the available capacity of the internal storage in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.

  • Page 139: Diagnostics

    If the battery remains fully discharged, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.

  • Page 140: Accessibility

    Settings • Reset: Reset your device’s settings or perform a factory data reset. • Customisation Service: Set to get personalised service based on your interests and how you use your device. • Contact us: Ask questions or view frequently asked questions. Adding device languages You can add languages to use on your device.

  • Page 141: Software Update

    Settings • Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity. • Advanced settings: Configure settings for Direct access and notification features. • Installed apps: View accessibility services installed on the device. • About Accessibility: View the Accessibility information. •...

  • Page 142: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status information: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...

  • Page 143: Usage Notices

    Usage notices...

  • Page 144: Precautions For Using The Device

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 145 Usage notices – You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen. –...

  • Page 146: Notes On Package Contents And Accessories

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 147: Maintaining Water And Dust Resistance

    Usage notices Maintaining water and dust resistance This device has been tested in a controlled environment and received the IP68 rating under the IEC 60529 standard from an accredited testing lab. (Test conditions: fresh water, 1.5 m, 30 minutes, 15-35 °C, 86-106 kPa) You must follow the guidelines below to maintain the water- and dust-resistance of your device.

  • Page 148: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 149 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 150 Usage notices Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 151: Appendix

    Appendix...

  • Page 152: Troubleshooting

    Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 153 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 154 • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced.
  • Page 155 • Free some storage by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Picture quality is poorer than the preview •...
  • Page 156 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the...
  • Page 157 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 158 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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