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If you have another Galaxy device that is signed into your Samsung account, a verification code will also be sent to that device via notification.
There is also an option to use an authenticator app, such as Microsoft Authenticator, or backup codes to sign in.
If you'd like to change the associated number or email address, or if you'd like to add an additional authentication method, please see the next
secton for more details. You can learn even more about two-step authentication by checking out
Adjust your number, email, and other two-step verification settings
If needed, you can change your two-step verification settings, such as the phone number the code will be sent to. The settings menu also allows
you to pick an authenticator app and view backup codes as an alternative way to sign in.
First, you'll need to navigate to the two-step verification Security settings page. You can access it from a phone, tablet, or a web browser
1.
on your computer.
Phone or tablet:
verification
. Enter your Samsung account's password, and then tap
From a web browser:
select
My Account
then select
Two-step verification
Once you've reached the Security settings page, the steps are more or less the same, whether you're on a handheld device or a computer.
2.
To change which phone number will receive verification codes, select
3.
then select
Verify
or
Send code.
A code will be sent to the phone number you just added; enter the code to verify your identity. Now whenever you need to perform two-
4.
step verification, a code will be sent to that phone number and any other digital devices registered under the same Samsung account.
If you have more than one number added to your account, you can delete any you are not using.
5.
Phone or tablet:
tap
Delete
. Select the number you want to remove, and then tap
Web browser:
From the Security settings page, select
Note:
Delete or More options will not appear unless you have multiple numbers added.
To change which registered devices will receive a verification code, select
6.
the Security settings page. Select the
You can use an Authenticator app instead of regular two-step verification if you prefer. Select
7.
settings page, and follow the on-screen instructions to link the app.
As an extra precaution, you can also use backup codes to sign in to your account. Select
8.
view your current codes. You can download the codes or request new ones if needed. Select
Trusted devices are devices that do not need two-step verification to sign in to your account. If you have security concerns, such as your
9.
account being compromised, you can tap
Note:
Devices will be added as trusted devices again once you go through the verification process.
Find your Samsung ID
If you forgot the ID to your Samsung account, you can find it on your phone, tablet, or computer. Navigate to
Samsung website, enter your information, and then select
select
Go to your Samsung account
If you still have difficulty recovering your ID, please
Navigate to and open
Settings
Navigate to the
Samsung Login
. Select
My Account Info
, and then select
.
From the Security settings page, select
switch(es)
next to your desired device(s) to turn verification notifications on or off.
Remove all
to sign in.
contact us
, and then tap your
name
at the top. Tap
OK
.
page and sign in to your account. Hover over your
Security
. Enter your Samsung account's password, select
Text messages
Text messages
. Tap
Delete
.
Text messages
. Select
Galaxy device notifications
or
Remove all devices
to delete every device that is registered as trusted.
Continue
. Your Samsung account ID (email address) will be partially displayed. Next,
for help.
our guide
.
Security settings
profile picture
. Select
Add
, enter your desired phone number, and
More options
(the three vertical dots), and then
Delete
next to the number you want to remove.
or
Send code to your devices
Authenticator app
Backup codes
from the Security settings page to
Done
when you're finished.
the account retrieval page
, and then tap
Two-step
, and then
Confirm
, and
from
from the Security
on the
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