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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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196V4L

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Summary of Contents for Philips 196V4LAB2

  • Page 1 196V4L www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes....17 5. Power Management ......18 6. Regulatory Information ......19 7. Customer care and warrant .....24 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........24 7.2 Customer Care & Warranty ....26 8. Troubleshooting & FAQs ....29 8.1 Troubleshooting ...........29...
  • Page 3: Important

    1. Important Please use approved power cord provided ‡ 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important Temperature: 0-40°C 32-95°F ‡ 1.2 Notational Descriptions Humidity: 20-80% RH ‡ The following subsections describe notational conventions used in this document. Important information for Burn-in/Ghost image. Notes, Cautions and Warnings Always activate a moving screen saver ‡ Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    WEEE service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation innational take-back initiatives and recycling programs whenever possible,...
  • Page 6: Setting Up The Monitor

    2. Attach the base column with the monitor until it clicks into position. Package contents Register your product and get support at 196V4L www.philips.com/welcome Quick Start 3. Hold the monitor base stand with both hands and firmly insert the base stand into the base column.
  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Front view product description AC power input VGA input DVI-D input (available for selected models) Audio input (available for selected models) Kensington anti-theft lock Model 196V4LA: Connect to PC 1.
  • Page 8 What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all The OSD Menu Philips LCD monitors. It allows an end user to Below is an overall view of the structure of adjust screen performance or select functions the On-Screen Display.
  • Page 9: Remove Base Stand

    2. Setting up the monitor Resolution notification 2.3 Remove Base Stand This monitor is designed for optimal Remove the Base Stand performance at its native resolution, 1366 × 768 @ 60 Hz. When the monitor is powered Before you start disassembling the monitor on at a different resolution, an alert is displayed base, please follow the instructions below to on screen: Use 1366 ×...
  • Page 10 2. Setting up the monitor Note This monitor accepts a 100mm x 100mm VESA- Compliant mounting interface. 100mm 100mm Caution For use only with UL Listed Wall Mount Bracket with minimum weight/load 3.5Kg...
  • Page 11: Image Optimization

    3. Image Optimization Icon based software is ready to enhance your 3. Image Optimization experience with Philips monitors! Installation 3.1 SmartContrast Follow the instruction and complete the installation. What is it? You can launch after installation is A unique technology that dynamically analyzes completed.
  • Page 12 3. Image Optimization Start with Standard pane: Adjust menu: Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. You can follow the instruction and do the adjustment. Cancel prompts user if you want to cancel installation.
  • Page 13 3. Image Optimization Color menu: Color Menu allow you to adjust RGB, Black Level, White Point, and Color Calibration. You can follow the instruction and do the adjustment. Refer to below table for sub-menu item base on your input. Example for Color Calibration:...
  • Page 14 3. Image Optimization 1. "Show Me" starts color calibration tutorial. Options>Preferences - Will only be active when selecting Preferences from the drop- 2. Start - starts the 6-step color calibration down Options menu. On a non-supported sequence. display capable of DDC/CI, only the Help and 3.
  • Page 15 3. Image Optimization at startup will not load when this box is unchecked (Disabled). Enable transparency mode (Windows 7, Vista, XP). Default is 0% Opaque. Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 16 3. Image Optimization The task tray has five entries: Help - Access to User Manual file: Open User Manual file using the default browser window. Technical Support - displays the tech support page. Context Sensitive menu Check for Update - takes the user to PDI The Context Sensitive menu is Enabled by Landing and checks the user’s version default.
  • Page 17: Technical Specifications

    7HFKQLFDO 6SHFLÀFDWLRQV 4. Technical Specifications Picture/Display Monitor Panel Type TFT-LCD Backlight Panel Size 18.5" W (47cm) Aspect Ratio 16:9 Pixel Pitch 0.3 x 0.3 mm Brightness 200 cd/m² SmartContrast 10,000,000:1 Contrast Ratio (typ.) 600:1 Response Time (typ.) Optimum Resolution 1366 x 768 @ 60Hz Viewing Angle 90°...
  • Page 18 Finish Glossy/Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the...
  • Page 19: Resolution & Preset Modes

    7HFKQLFDO 6SHFLÀFDWLRQV 4.1 Resolution & Preset Modes Maximum Resolution 1366 x 768 @ 60 Hz (analog input) 1366 x 768 @ 60 Hz (digital input) Recommended Resolution 1366 x 768 @ 60 Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720 x 400 70.09...
  • Page 20: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 21: Regulatory Information

    (Immunity requirement of Information on hazardous substances in electrical and Technology Equipment). electronic equipment have been adhered to EN61000-3-2:2006+A1:2009+A2:2009 in order to make Philips monitors safe to use (Limits for Harmonic Current Emission). throughout its life cycle. EN61000-3-3:2008 (Limitation of Voltage EPEAT Fluctuation and Flicker) following provisions of directives applicable.
  • Page 22 6. Regulatory Infomation Consult the dealer or an experienced Energy Star Declaration radio/TV technician for help. (www.energystar.gov) Changes or modifications not expressly ® As an ENERGY STAR Partner, we approved by the party responsible for have determined that this product compliance could void the user's authority ®...
  • Page 23 6. Regulatory Infomation CET appareil produit, utilise et peut émettre EN 55022 Compliance (Czech Republic Only) des hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière.
  • Page 24 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 25 6. Regulatory Infomation China RoHS EU Energy Label The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.
  • Page 26: Customer Care And Warrant

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 27 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 28: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 29 7. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Consumer care number Belarus +375 17 217 3386 Bulgaria LAN Service +359 2 960 2360 Croatia Renoprom +385 1 333 0974 Estonia FUJITSU +372 6519900 Latvia “ServiceNet LV”...
  • Page 30 080-600-6600 After Market Solutions (CE) Malaysia 603 7953 3370 Sdn Bhd Pakistan Philips Consumer Service (9221) 2737411-16 Philips Electronics Singapore Singapore Pte Ltd (Philips Consumer Care (65) 6882 3999 Center) PCCW Taiwan Teleservices FETEC.CO 0800-231-099 Taiwan Thailand Axis Computer System Co., Ltd. (662) 934-5498...
  • Page 31: Troubleshooting & Faqs

    Do not perform any troubleshooting steps Philips customer service representative. Disconnect the monitor from mains power source immediately for safety Common Problems Contact with Philips customer service No Picture (Power LED not lit) representative immediately. Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.
  • Page 32: General Faqs

    Eliminate the vertical bars using the Phase/ For further assistance, refer to the Consumer Clock of Setup in OSD Main Controls. It is Information Centers list and contact Philips valid only in VGA mode. customer service representative. Image appears blurred, indistinct or too dark Adjust the contrast and brightness on 8.2 General FAQs...
  • Page 33 Q9: Can I connect my LCD monitor to any PC, workstation or Mac? blunt objects. When handling the monitor, Yes. All Philips LCD monitors are fully Ans.: make sure that there is no pressure or compatible with standard PCs, Macs force applied to the panel surface side.
  • Page 34 8. Troubleshooting & FAQs imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.
  • Page 35 2012 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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