HP 27es User Manual
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HP 27es User Manual

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Summary of Contents for HP 27es

  • Page 1 User Guide...
  • Page 2 HDMI Licensing LLC. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. NOTE: Contains additional information to emphasize or supplement important points of the main text.
  • Page 4 About This Guide...

  • Page 5: Table Of Contents

    Connecting the cables ......................... 5 Adjusting the monitor ......................... 8 Turning on the monitor ........................8 HP Watermark and Image Retention Policy ..................9 Installing a security cable ........................9 2 Using the Monitor ............................10 Downloading the monitor drivers ........................10 Installing from the optical disc ......................
  • Page 6 Locating the serial number and product number ....................19 5 Maintaining the monitor ..........................20 Maintenance guidelines ............................20 Cleaning the monitor ............................20 Shipping the monitor ............................20 Appendix A Technical specifications ......................... 21 54.61 cm/21.5–inch model ..........................21 58.42 cm/23–inch model ............................

  • Page 7: Getting Started

    Damage Replacement Policy so you can replace the equipment, if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.

  • Page 8: Product Features And Components

    For safety and regulatory information, refer to the Product Notices provided on your optical disc or in your documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/ support, and select your country. Select Get software and drivers, and then follow the on-screen instructions.

  • Page 9: Cm/21.5-Inch Model, 58.42 Cm/23-Inch Model, And 60.47 Cm/23.8-Inch Model

    54.61 cm/21.5–inch model, 58.42 cm/23–inch model, and 60.47 cm/23.8–inch model Component Function HDMI connector Connects the HDMI cable to the monitor. VGA connector Connects the VGA cable to the monitor. Power connector Connects the power cable to the monitor. 63.33 cm/25–inch model and 68.6 cm/27–inch model Component Function HDMI connectors (2)

  • Page 10: Front Bezel Controls

    Exit: If the OSD menu is on, press to save any changes made, and exit the OSD menu. Power Turns the monitor on or off. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. Chapter 1 Getting Started...

  • Page 11: Setting Up The Monitor

    Setting up the monitor Installing the monitor stand CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. Lay the display head face down on a flat surface covered by a clean, dry cloth.
  • Page 12 Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the Menu button to access the On-Screen Display (OSD) menu and selecting Input Control. ● Connect a VGA cable to the VGA connector on the rear of the monitor and the other end to the VGA connector on the source device.
  • Page 13 Connect the round end of the power supply cord to the monitor (1), and then connect one end of the power cord to the power supply (2) and the other end to a grounded AC outlet (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.

  • Page 14: Adjusting The Monitor

    Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered under the HP warranty. NOTE: If pressing the Power button has no effect, the Power Button Lockout feature may be enabled.

  • Page 15: Hp Watermark And Image Retention Policy

    Monitors in use for 24 hours per day that result in image retention damage are not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use or use the power management setting, if supported on your system, to turn off the display when the system is idle.

  • Page 16: Using The Monitor

    You may need to install the digitally signed monitor .INF and .ICM files manually from the optical disc in the event of an installation error. Refer to the HP Monitor Software Information file on the optical disc. Downloading from the Web If you do not have a computer or source device with an optical drive, you can download the latest version of .INF and .ICM files from the HP monitors support Web site.

  • Page 17: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Use the On-Screen Display (OSD) menu to adjust the monitor screen image based on your preferences. You can access and make adjustments in the OSD menu using the buttons on the bottom side of the monitor's front bezel.

  • Page 18: Using Auto-Sleep Mode

    Using Auto-Sleep Mode The monitor supports an OSD (On-Screen Display) menu option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the monitor. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal).

  • Page 19: Using My Display Software

    Follow the on-screen instructions. Restart the computer. Using the software To open the My Display software: Click the HP My Display icon on the taskbar. Click Windows Start ™ on the taskbar. Click All Programs. Click HP My Display. Select HP My Display.

  • Page 20: Downloading The Software

    Select your operating system, and then click Next. Click Utility - Tools to open the list of utilities and tools. Click HP My Display. Click the System Requirements tab, and then verify that your system meets the program minimum requirements.

  • Page 21: Support And Troubleshooting

    Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is Power cord is disconnected. Connect the power cord. flashing.

  • Page 22: Using The Auto-Adjustment Function (Analog Input)

    Press the auto button on the bottom side of the front bezel to produce a stable, centered image. Press the key or any other key on the keyboard to exit the test pattern. NOTE: The auto-adjustment test pattern utility can be downloaded from http://www.hp.com/support. Chapter 4 Support and troubleshooting...

  • Page 23: Optimizing Image Performance (Analog Input)

    Optimizing image performance (analog input) Two controls in the on-screen display can be adjusted to improve image performance: Clock and Phase (available in the OSD menu). NOTE: The Clock and Phase controls are adjustable only when using an analog (VGA) input. These controls are not adjustable for digital inputs.

  • Page 24: Button Lockouts

    OSD is not active. Product support For additional information on using your monitor, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button.

  • Page 25: Locating The Serial Number And Product Number

    Locating the serial number and product number The serial number and product number are located on a label on the bottom of the display head. You may need these numbers when contacting HP about the monitor model. NOTE: You may need to partially pivot the display head to read the label.

  • Page 26: Maintaining The Monitor

    Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ●...

  • Page 27: Appendix A Technical Specifications

    The product specifications provided in the user guide might have changed between the time of manufacturing and delivery of your product. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs.

  • Page 28: Cm/23.8-Inch Model

    Maximum Graphic Resolution 1920 x 1080 Optimum Graphic Resolution 1920 x 1080 Environmental Requirements Temperature 5 to 35° C 41 to 95° F Operating Temperature -20 to 60° C -4 to 140° F Storage Temperature Power Source 100–240 VAC 50/60 Hz Input Terminal One HDMI connector, one VGA connector 60.47 cm/23.8–inch model...

  • Page 29: Cm/27-Inch Model

    Width 57.61 cm 22.68 inches Maximum Graphic Resolution 1920 x 1080 Optimum Graphic Resolution 1920 x 1080 Environmental Requirements Temperature 5 to 35° C 41 to 95° F Operating Temperature -20 to 60° C -4 to 140° F Storage Temperature Power Source 100–240 VAC 50/60 Hz Input Terminal...

  • Page 30: Cm/23-Inch Model

    720 × 400 31.469 70.087 800 × 600 37.879 60.317 1024 × 768 48.363 60.004 1280 × 720 45.000 60.000 1280 × 800 49.702 59.810 1280 × 1024 63.981 60.020 1366 × 768 48.000 60.000 1440 × 900 55.935 59.887 1600 ×...

  • Page 31: Cm/25-Inch Model

    1280 × 800 49.702 59.810 1280 × 1024 63.981 60.020 1366 × 768 48.000 60.000 1440 × 900 55.935 59.887 1600 × 900 60.000 60.000 1680 × 1050 65.290 59.954 1920 × 1080 67.500 60.000 63.33 cm/25-inch model Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 640 ×...

  • Page 32: Entering User Modes

    1600 × 900 60.000 60.000 1680 × 1050 65.290 59.954 1920 × 1080 67.500 60.000 Entering user modes The video controller signal may occasionally call for a mode that is not preset if: ● You are not using a standard graphics adapter. ●...

  • Page 33: Appendix B Accessibility

    Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

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