Table of Contents

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USER MANUAL
SM-E146B/DS
SM-M146B/DS
SM-M146B/DSN
English. 02/2023. Rev.1.0
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung Galaxy M14

  • Page 1 USER MANUAL SM-E146B/DS SM-M146B/DS SM-M146B/DSN English. 02/2023. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Table of Contents Getting started 63 Samsung Members 63 Samsung Kids Device layout and functions 64 Samsung Global Goals Charging the battery 64 Samsung TV Plus SIM or USIM card (nano-SIM card) 64 Galaxy Shop microSD card 64 Galaxy Wearable...
  • Page 3 113 Notes on package contents and 89 Security and privacy accessories 90 Face recognition 114 Device overheating situations and 92 Fingerprint recognition solutions 94 Secure Folder Location 98 Safety and emergency Appendix 98 Accounts and backup 117 Troubleshooting 99 Samsung Cloud...
  • Page 4: Getting Started

    Getting started Device layout and functions ▶ SM-E146B/DS: Microphone Proximity/Light sensor SIM card / microSD card tray Volume key Front camera Side key (Fingerprint recognition sensor) Touch screen Headphone jack Multipurpose jack (USB Type-C) Flash GPS antenna Rear camera Main antenna Speaker Microphone...
  • Page 5 Getting started ▶ SM-M146B/DS, SM-M146B/DSN: Microphone Proximity/Light sensor SIM card / microSD card tray Volume key Front camera Side key (Fingerprint recognition sensor) Touch screen Headphone jack Multipurpose jack (USB Type-C) Flash GPS antenna Rear camera NFC antenna (NFC-enabled models) Main antenna Speaker Microphone...
  • Page 6 If you use the device with its glass or acrylic body broken, there may be a risk • of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre. If dust or foreign materials enter the microphone, speaker, or receiver, or if these •...
  • Page 7 Getting started Hard keys Function Press and hold to turn the device on or off. • Side key Press to turn on or lock the screen. • Press twice to open the app or feature you set. • Side key + Press simultaneously to capture a screenshot.
  • Page 8: Charging The Battery

    Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery.
  • Page 9 Getting started Charging other devices Use the USB cable to charge another mobile device with your phone’s battery. Connect your phone and the other device using your phone’s USB cable. A USB connector may be needed depending on the other device. When charging starts, the battery charging icon will appear on the other device’s screen.
  • Page 10 Getting started Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any •...
  • Page 11: Sim Or Usim Card (Nano-Sim Card)

    Insert the tray back into the tray slot. Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not • responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 12: Microsd Card

    SD card manufacturer and type. To check out your device’s maximum SD card capacity, refer to the Samsung website. Insert the ejection pin into the hole on the tray to loosen the tray.
  • Page 13 To use the SD card, you must format it. If your device cannot format or recognise the SD card, contact the SD card manufacturer or a Samsung Service Centre or an authorised service centre. Frequent writing and erasing of data shortens the lifespan of SD cards.
  • Page 14 Doing so can cause data to be damaged or lost or cause damage to the external storage or phone. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 15: Turning The Device On And Off

    Getting started Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device. Turning the device off To turn off the device, press and hold the Side key.
  • Page 16: Initial Setup

    Alternatively, open Settings and tap Accounts and backup → Manage accounts → Add account → Samsung account. Sign in to your Samsung account. If you do not have a Samsung account, tap Create account. Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen.
  • Page 17: Transferring Data From Your Previous Device (Smart Switch)

    This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung • takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your new phone with the USB cable to transfer data.
  • Page 18 Getting started Transferring data wirelessly Transfer data from your previous device to your new phone wirelessly through Wi-Fi Direct. On the previous device, open Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your new phone, open Settings and tap Accounts and backup →...
  • Page 19 Smart Switch. On the computer, open Smart Switch. If your previous device is not a Samsung device, back up data to a computer using an app provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 20: Understanding The Screen

    Getting started Understanding the screen Controlling the touch screen Tapping Touching and holding Tap the screen. Touch and hold the screen for approximately 2 seconds. Dragging Double tapping Touch and hold Double tap the an item and screen. drag it to the target position.
  • Page 21 Getting started Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 22 Getting started Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 23 Getting started Editing the Home screen On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap •...
  • Page 24 Getting started Launching Finder Search for content on the device. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 25 Getting started Moving apps from a folder • Drag an app to a new location. Deleting a folder • Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can access your favourite apps and features from the Edge panels.
  • Page 26 Getting started Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
  • Page 27 Getting started Icon Meaning LTE network connected 5G network connected LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature turned on Location services being used Call in progress Missed call New text or multimedia message Alarm turned on Mute mode / Vibration mode Flight mode turned on...
  • Page 28: Notification Panel

    Getting started Notification panel When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 29: Entering Text

    Getting started To change feature settings, tap the text under each button. To access more detailed settings, touch and hold a button. To rearrange buttons, tap → Edit buttons, drag a button to another location. Controlling media playback Control media on your phone and connected nearby devices on the notification panel. Open the notification panel and tap Media output.
  • Page 30 Getting started Changing the input language → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by tapping Changing the keyboard On the navigation bar, tap to change the keyboard.
  • Page 31 Getting started : Share video links. • : Enter emojis. • : Enter stickers. • : Change the keyboard size. • : Open the text editing panel. • Some features may not be available depending on the carrier or model. Copying and pasting Touch and hold over text.
  • Page 32: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 33: Phone

    Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To access your app permission settings, open Settings and tap Apps. Select an app and tap Permissions. You can check the app’s permissions list and change its permissions. To check or change app permission settings by permission category, open Settings and tap Apps →...
  • Page 34 Apps and features Making calls from call logs or contacts list Open the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is turned off, tap → Settings → Other call settings, and then tap the Swipe to call or text switch to turn it on.
  • Page 35 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Open the Phone app, tap → Settings → Block numbers, and then select contacts or phone numbers to save in the blocked numbers list. When blocked numbers try to contact you, you will not receive notifications.
  • Page 36: Contacts

    Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 37 Apps and features : Make a video call. • : Compose an email. • Deleting contacts Open the Contacts app and tap → Edit. Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.
  • Page 38: Messages

    Apps and features Messages Introduction Send and check messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Open the Messages app and tap Add recipients and enter a message. To record and send a voice message, touch and hold , and say your message.
  • Page 39 Apps and features Checking messages Open the Messages app and tap Conversations. On the messages list, select a contact or a phone number. To reply to the message, tap the message input field, enter a message, and then • To adjust the font size, spread two fingers apart or pinch on the screen. •...
  • Page 40: Camera

    Apps and features Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette Do not take pictures or record videos of other people without their permission. • Do not take pictures or record videos where legally prohibited. •...
  • Page 41 Apps and features to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail...
  • Page 42 Apps and features Using zoom features Select 1x/2x or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. 1x: Take pictures and record video with normal proportions using the wide-angle •...
  • Page 43 Apps and features Options for current shooting mode On the preview screen, use the following options. : Turn the flash on or off. • : Select the length of the delay before the camera automatically takes a picture. • : Select an aspect ratio and resolution for pictures. •...
  • Page 44 Apps and features Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap to take a picture.
  • Page 45 Apps and features Portrait mode By using Portrait mode, you can take pictures where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a picture. On the shooting modes list, tap PORTRAIT. Drag the background blur adjustment bar to adjust the blur level.
  • Page 46 Apps and features Pro mode Capture pictures while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a picture. Available options : Reset the settings.
  • Page 47 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Touch and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene.
  • Page 48 Apps and features Food mode Take pictures of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. A frame will appear on the screen and the area outside the frame will be blurred. To resize the frame, drag a corner of the frame. Tap the area you want or drag the frame to move it.
  • Page 49 Apps and features Pictures Swipe Shutter button to: Select an action to perform when you swipe the camera • button to the edge of the screen and hold it. Watermark: Add a watermark in the bottom left corner when taking pictures. •...
  • Page 50: Gallery

    Apps and features Privacy Privacy Notice: Access the Privacy Notice. • Permissions: Access the permissions required to use the Camera app. • Reset settings: Reset the camera settings. • About Camera: Check the Camera app version and legal information. • Contact us: Ask questions or check out the frequently asked questions.
  • Page 51 Apps and features Viewing images Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen. Share the image with others. Modify the image. Delete the image. Add the image to favourites. More options Cropping enlarged images Open the Gallery app and select an image.
  • Page 52 Apps and features Viewing videos Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap Play video. Configure the caption More options settings.
  • Page 53 You can access images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
  • Page 54: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: Open the AR Zone app. • Open the Camera app and tap MORE → AR ZONE. •...
  • Page 55 Apps and features Follow the on-screen instructions to create an emoji. More options My emojis list Edit the emoji. Selecting an AR emoji to use Open the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Open the AR Zone app, tap AR Emoji Studio →...
  • Page 56 Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. Open the AR Zone app and tap AR Emoji Studio. Tap Profile and select an emoji.
  • Page 57 The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers. The emoji sticker will be inserted.
  • Page 58: Multi Window

    Apps and features Multi window (Using multiple apps at once) Introduction Run two apps at the same time in split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 59 Apps and features Opening apps from the Edge panel While using an app, drag the Edge panel handle towards the centre of the screen. Drag an app to the left, and then drop it where Drop here to open appears. The selected app will open in the split screen view.
  • Page 60 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. Alternatively, drag an app to where Drop here for pop-up view appears. The app screen will appear in the pop-up view.
  • Page 61: Samsung Internet

    Browse the internet to search for information and bookmark your favourite webpages to access them conveniently. Open the Samsung Internet app. Enter the web address or a keyword, and then tap Go. To access the toolbars, swipe downwards slightly on the screen.
  • Page 62: Samsung Notes

    You can also insert images or voice recordings into your notes. Some features may not be available depending on the model. Creating notes Open the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files.
  • Page 63: Samsung Members

    You can configure the settings for Samsung Kids and check the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.
  • Page 64: Samsung Global Goals

    2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
  • Page 65: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Open the Calendar app and tap or double tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save.
  • Page 66: Reminder (Receiving Notifications For To-Do Items)

    Apps and features Reminder (Receiving notifications for to-do items) Register to-do items as reminders and receive notifications according to the condition you set. To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be turned on. Location •...
  • Page 67: Radio

    Apps and features Radio Open the Radio app. Before you use this app, you must connect headphones, which serve as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Scan and save stations. Enter radio frequency manually.
  • Page 68: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Open the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. • to finish recording. Enter a file name and tap Save.
  • Page 69: Calculator

    Apps and features Calculator Perform basic arithmetic or scientific calculations. Open the Calculator app. : Check the calculation history. To clear the history, tap Clear history. To close the • calculation history panel, tap . : Use the unit conversion tool. You can convert various values, such as area, •...
  • Page 70: Game Booster

    Apps and features Changing the performance mode You can change the game performance mode. Open the Game Launcher app, tap More → Game Booster → Game optimisation, and then select the mode you want. Performance: This focuses on giving you high performance while playing games. •...
  • Page 71: Smartthings

    The devices you can connect may vary depending on the region. Available • features may differ depending on the connected device. Connected devices’ own problems or defects are not covered by the Samsung • warranty. When problems or defects occur on the connected devices, contact the...
  • Page 72: Sharing Content

    Select an option. No one: Do not allow others to find your phone. • Contacts only: Only allow Samsung users in your contacts to share with your • phone. Anyone nearby: Allow any nearby devices to share with your phone.
  • Page 73: Google Apps

    Apps and features Sharing through Web link Upload large files to the Samsung storage server and share them with others through Web link. Open the Gallery app and select an image. → Quick Share and select an option you want under Share to any device.
  • Page 74: Introduction

    To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions. Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
  • Page 75 Settings Flight mode: Set the device to turn off all wireless functions on your device. You can • use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 76: Wi-Fi

    Settings Wi-Fi Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. Select a network from the Wi-Fi networks list.
  • Page 77: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth Samsung is not responsible for the loss, interception, or misuse of data sent or • received through Bluetooth. Always ensure that you share and receive data with devices that are trusted and •...
  • Page 78: Nfc And Contactless Payments (Nfc-Enabled Models)

    Settings Sending and receiving data Many apps support data transfer through Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Open the Gallery app and select an image. →...
  • Page 79: Data Saver

    Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and contactless payments switch to turn it on.
  • Page 80: Mobile Data Only Apps

    2.4 GHz, tap Advanced, and then tap the Hidden network switch to turn it off. If you turn on the Auto Hotspot feature, you can share your phone’s mobile data • connection with other devices signed in to your Samsung account.
  • Page 81: More Connection Settings

    Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. Nearby device scanning: Set the phone to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can •...
  • Page 82: Connected Devices

    • messaging features on the tablet with your phone number. You must register and sign in to the same Samsung account on the tablet and phone. Some calling and messaging features may not be available. Galaxy Wearable: When you connect your phone to the wearable device, you can •...
  • Page 83: Modes And Routines

    Settings Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines. Using modes Adding modes On the Settings screen, tap Modes and Routines →...
  • Page 84: Sounds And Vibration

    Settings Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap next to the routine you want to run.
  • Page 85: Sound Quality And Effects

    Settings Separate app sound: Set the device to play media sound from a specific app • separately on the other audio device. Refer to Separate app sound for more information. Some features may not be available depending on the model. Sound quality and effects Set the device’s sound quality and effects.
  • Page 86: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. App notifications: Select the apps you want to receive notifications from. • Lock screen notifications: Set how to show notifications on the locked screen. • Notification pop-up style: Select a notification pop-up style and change the •...
  • Page 87: Motion Smoothness

    Settings Full screen apps: Select apps to use with the full screen aspect ratio. • Camera cutout: Set the device to hide the front camera from the screen. • Screen timeout: Set the length of time the device waits before turning off the •...
  • Page 88: Wallpaper And Style

    Settings Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper and style. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.
  • Page 89: Smart Lock

    • Find My Mobile: Turn the Find My Mobile feature on or off. Access • smartthingsfind.samsung.com to track and control your lost or stolen phone. You can also check the location of the wearable devices connected to this phone. App security: Scan apps and keep your device safe from malicious software.
  • Page 90: Face Recognition

    Settings Privacy: Change the settings for privacy. • Biometrics: Change the settings for biometric data. Refer to Face recognition • Fingerprint recognition for more information. Secure Folder: Create a secure folder to protect your private content and apps from • others.
  • Page 91 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.
  • Page 92: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 93 Settings Covering the fingerprint recognition sensor with accessories, such as stickers, may • decrease the fingerprint recognition rate. Ensure that the fingerprint recognition sensor and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognise your •...
  • Page 94: Secure Folder

    Settings Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints. Unlock the screen using the preset screen lock method. Tap the Fingerprint unlock switch to turn it on.
  • Page 95 Samsung account appears, tap Activate. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it.
  • Page 96 Touch and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Open the Secure Folder app and tap → Settings → Manage accounts → Add account.
  • Page 97: Location

    Secure Folder and tap Uninstall. To access data backed up from Secure Folder, open the My Files app and tap Internal storage → Download → Secure Folder. Notes saved in Samsung Notes will not be backed up. Location Change settings for location information permissions.
  • Page 98: Safety And Emergency

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices through Smart Switch.
  • Page 99: Samsung Cloud

    Transferring data from your previous device (Smart Switch) for more information. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is damaged or lost because of an unintended factory data reset.
  • Page 100: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Turn on advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Labs: Use new features of the device. •...
  • Page 101: Motions And Gestures

    Settings Motions and gestures Turn on the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. Lift to wake: Set the device to turn on the screen when you pick it up. • Double tap to turn on screen: Set the device to turn on the screen by double tapping •...
  • Page 102: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
  • Page 103: Battery And Device Care

    Settings Volume monitor: Turn on the volume monitor to protect your hearing. • Parental controls: Manage your children’s digital use. • Battery and device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security.
  • Page 104: Storage

    The available capacity may change when you update the device. You can check the available capacity of the internal storage in the Specification • section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.
  • Page 105: Auto Optimisation

    On the Settings screen, tap Battery and device care → Software update. Diagnostics Test your device using Samsung Members. On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items.
  • Page 106 If the battery remains fully discharged, the time and date is reset. Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the •...
  • Page 107: Accessibility

    Settings To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply.
  • Page 108: Remote Support

    Settings Software update Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when •...
  • Page 109: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. Status information: Check out various device information, such as the SIM card • status, Wi-Fi MAC address, and serial number. Legal information: Access legal information related to the device, such as safety •...
  • Page 110: Usage Notices

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers • other than Samsung.
  • Page 111 Usage notices You can see the touch screen clearly even in strong outdoor sunlight by • automatically adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. ‒...
  • Page 112 Usage notices Your device contains magnets. Keep it away from credit cards, implanted medical • devices, and other devices that may be affected by magnets. In the case of medical devices, keep your device more than 15 cm apart. Stop using your device if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.
  • Page 113: Notes On Package Contents And Accessories

    Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure • they are compatible with the device before purchase. Use only Samsung-approved accessories. Using unapproved accessories may cause •...
  • Page 114: Device Overheating Situations And Solutions

    If the lower part of the device overheats, it could be because the connected • USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. When using a wireless charger, do not place foreign materials, such as metal •...
  • Page 115 Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a • while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.
  • Page 116 Usage notices Precautions for device overheating If you begin to feel uncomfortable because of the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats, the screen brightness, the screen refresh rate, and the •...
  • Page 117: Appendix

    Before contacting a Samsung Service Centre or an authorised service centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device.
  • Page 118 • Ensure that your device software is updated to the latest version. • If the touch screen is scratched or damaged, visit a Samsung Service Centre or an • authorised service centre. Your device freezes or encounters a fatal problem Try the following solutions.
  • Page 119 The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. • Visit a Samsung Service Centre or an authorised service centre and have the battery • replaced.
  • Page 120 Restart the device. If you are still having trouble with the camera app after trying • these tips, contact a Samsung Service Centre or an authorised service centre. Picture quality is poorer than the preview The quality of your pictures may vary, depending on the surroundings and the •...
  • Page 121 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If these tips do not solve the problem, contact a Samsung Service Centre or an authorised service centre. The screen brightness adjustment bar does not appear on the...
  • Page 122 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 123 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung • Electronics Co., Ltd. ®...

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