Q&A
TV, computer, printer (Continued)
Picture is not displayed on full TV screen.
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Check [TV Aspect] settings (→29).
Cannot send pictures to computer.
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Not connected correctly (→63).
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Check whether computer has recognized camera.
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Select [PC] when connecting the camera to your computer. (→63)
Computer does not recognize card (only reads built-in memory).
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Disconnect USB connection cable and reconnect with card in place.
The card is not recognized by the computer.
(You are using an SDXC Memory Card.)
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Make sure your computer supports SDXC memory cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
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When you insert a card, a message will be displayed requesting you to format the card,
but do not format it.
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If [Access] remains displayed on the LCD monitor, turn off the camera and then
disconnect the USB cable.
Uploading to YouTube or Facebook cannot be performed properly.
→ Confirm that the login information (login ID, user name, e-mail address and
password) is correct.
→ Confirm that the PC is connected to the Internet.
→ Confirm that the resident software (such as anti-virus software and the firewall, etc.)
is not blocking access to YouTube or Facebook.
→ Check the YouTube or Facebook site.
Cannot print when connecting to printer.
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Printer is not compatible with PictBridge.
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Select [PictBridge(PTP)] when connecting the camera to your computer. (→66)
Cannot print the date.
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Make date printing settings before printing.
→ With supplied software: Select "with dates" within print settings.
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Use [Date Stamp] function when taking a picture. (→52)
Edges cut off pictures when printing.
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Release any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
●
The pictures were recorded in
→ If printing in shop, check if 16:9 sizes can be printed.
78
VQT3E45
Troubleshooting
(Continued)
aspect ratio.