Password Problems - 3Com III Handbook

Password problems

Problem
I forgot the
password, and my
organizer is not
locked.
I forgot the password
and my organizer is
locked.
Page 190
Solution
You can use Security to delete the
password. If you do this, your organizer
deletes all entries marked as private. You
can, however, perform a HotSync operation
before you delete the password: the HotSync
process backs up all entries, whether or not
they are marked private. In this case, the
following procedure restores your private
entries and lets you access them:
1. Use the Palm Desktop software and
the cradle to synchronize your data.
2. Tap Forgotten Password in Security
to remove the password and delete
all private records.
3. Perform a HotSync operation to syn-
chronize your data and restore the
private records by transferring them
from your computer to your
organizer.
If you assign a password and lock your
organizer, you must perform a hard
reset to continue using your organizer.
See "Performing a hard reset" in
Appendix A for more information.
Frequently Asked Questions