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Helpful Tips
on Preventing Fraud
•
Never put confidential information in an email
or text message. The message may not be
secure.
•
Never disclose any sensitive personal
information on social media or in public forums.
•
Never give information like a bank account
number or password in response to a phone
call, email or other online request.
•
Create long and difficult passwords (at least 12
characters) using letters, numbers, symbols,
and upper- and lower-case variations.
•
Avoid using personal information (name, age,
SSN, address)
in your username or password.
•
If you find your computer is slow, unresponsive,
or you are getting an unexpected error
message, please contact a family, friend
or your community representative because
your device maybe infected with a virus.
Troubleshooting:
How to Fix your Tablet
HELPFUL TIPS:
•
If your touch screen does not respond, press
and hold the power button for five seconds or
until the device turns off completely. Then hold
the power button again for five seconds until
the device turns back on completely.
•
If your device does not turn on, plug the device
into a power outlet using the charger. Leave
your device plugged into the charger for at
least 30 minutes. After 30 minutes, press the
power button for five seconds or until the
device turns back on.
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