Direct Thermal / Thermal Transfer Mode Switch; Error Messages - Godex EZ-1200 User Manual

4-6. Direct Thermal / Thermal Transfer Mode Switch

1. Power off the printer, press and hold the Feed key.
2. Press and hold the FEED button while power on the printer, after the printer makes 3 beeps, and wait until
the LED READY light flashes red and the LED STATUS light turns red, the printer will go into Direct Thermal
(DT) Mode. Then release the FEED button. The printer will automatically print "NOW IS DIRECT
THERMAL (DT MODE)". This indicates that printer is currently in DT Mode.
3. Press and hold the FEED button while power on the printer, after the printer makes 3 beeps, and wait until
the LED READY light flashes orange and the LED STATUS light turns red, the printer will go into the
Thermal Transfer (TT) Mode. Then release the FEED button. The printer will automatically print "NOW IS
THERMAL TRANSFER (TT MODE)". This indicates that printer is currently in TT Mode.

4-7. Error Messages

LED LED Light
Message
Ready
Print head is
opened
Entering the
Cooling Process
Out of ribbon or
check ribbon
sensor
Out of media or
check media gap
sensor
Check paper
setting
Command is not
recognized
Memory is full
Filename can not
be found
Filename is
repeated
Beep
Status
4 beeps
Red Print head not firmly in place.
twice
Red None Print head temperature high.
Ribbon not installed, and printer
3 beeps shows error message.
Red
twice Ribbon used up or ribbon supply
shaft not moving.
Unable to detect paper.
2 beeps
Red
twice
Paper used up.
2 beeps
Red Abnormal paper feed.
twice
2 beeps Wrong command; printer prints
Red
twice out "Command is not recognized."
2 beeps Memory is full; printer prints out
Red
twice "Memory full."
2 beeps Can't find the file; printer prints
Red
twice out "Filename can not be found."
2 beeps File name is repeated; printer
Red
twice prints out "Filename is repeated."
Description
29
Solution
Re-open print head and make
sure it closes tightly.
When print head temperature
drops to the normal
temperature range, printer will
go back to the standby mode.
Make sure the printer is in the
Direct Thermal mode.
Replace with new ribbon roll.
Make sure the movable sensor
mark is at the correct position,
if the sensor is still unable to
detect paper, and then go
through Auto Sensing again.
Replace with new label roll.
Possible causes: card tags or
paper fall into the gap behind
the platen roller, can't find
label gap/black mark, black
mark paper out. Please
adjust according to actual
usage.
Check printer commands,
possible value missing or
errors.
Delete unnecessary data in
the memory or purchase
extended memory (options).
Use "~X4" command to print
out all the files, then check
whether the file exist and the
names are correct.
Change the file name and
download again.