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Acer B27 Lifecycle Extension Manual

Acer B27 Lifecycle Extension Manual

27" lcd monitor

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27" LCD Monitor
ACER B27
Service
Service
Service
Acer Monitor B27
LIFECYCLE EXTENSION
GUIDE
1

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Summary of Contents for Acer B27

  • Page 1 27" LCD Monitor ACER B27 Service Service Service Acer Monitor B27 LIFECYCLE EXTENSION GUIDE...
  • Page 2: Table Of Contents

    Contents Important Safety Notice............................ 3   1. Exploded view diagram with list of items ...................... 4   2. Mechanical Instruction ..........................5   3. Firmware Upgrade Process ........................12   4. Writing EDID Process ..........................18   5. FRU (Field Replaceable Unit) List ......................31   6.
  • Page 3: Important Safety Notice

    Important Safety Notice Proper service and repair is important to the safe, reliable operation of all ACER Company Equipment. The service procedures recommended by ACER and described in this service manual are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.
  • Page 4: Exploded View Diagram With List Of Items

    1. Exploded view diagram with list of items Item Description TPV Part No. ACER Part No. PANEL 750GBU270HA10JN000 LED BOARD LEPCLQA2 KEY BOARD KEPCLQA6 USB BOARD USBLQA6 POWER BOARD PLPCHH541KQB1 USB BOARD USBLQA4 MAIN BOARD 756GQHCB0BA080000Q CABLE 30P-30P 400MM(MB TO PANEL)
  • Page 5: Mechanical Instruction

    2. Mechanical Instruction Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description: − Screwdriver (Phillip-head, Hexagonal head) −...
  • Page 6 2.1 Disassembly Procedures: S1.Press the button to remove the stand ASS’Y and unscrew the screws on rear cover. S2. Remove the rear cover. Use a tool (like picture using) to open all latches. (Be careful the position of the key board.)
  • Page 7 S3. Pull up the rear cover and disconnect the connectors. Tear up all tapes and disconnect the FFC cable (main board to panel), lamp power cable (power board to panel), USB cable(USB board to main board) and unscrew the screws to remove the mainframe and USB board. Below For webcam model:...
  • Page 9 Unscrew the screws and disconnect the connector to remove the speakers and key board from the rear cover. S4. Unscrew the screws to separate the panel and the bezel and remove the LED board from the bezel.
  • Page 10 S5. Turn over the shield and remove the Mylar and unscrew the screws on main board, power board and USB board. S6. Use a Hex-head screwdriver to tighten the screws and unscrew the screw for locking the D-SUB connectors.
  • Page 11 S7. Remove the main board and power board. Disconnect the cables.
  • Page 12 2.2 Assembly Procedures: S1. Prepare a main board, a power board, a USB board and some essential cables. Connect every cable as the below picture. S2. Use a Philips-head screwdriver to tighten the screws till the power board, main board and USB board with shield are firmly attached.
  • Page 13 S4. Assemble the LED board to the bezel and assemble the panel to the bezel and screw all the screws. For IR webcam Model Bezel...
  • Page 14 S5. Assemble the speakers and key board to the rear cover and screw the screws and the connector. S6. Paste the tapes and connect lamp power cable (mainboard to panel, power board to panel, main board to key board), USB cable(USB board to main board) and screw the screw.
  • Page 15 Below For webcam model:...
  • Page 16 S7. Prepare a rear cover to assemble it. Use the screws to lock the rear cover. S8. Assemble the stand ASS’Y to rear cover.
  • Page 18: Firmware Upgrade Process

    3. Firmware Upgrade Process 1.Materials ISP JIG: 715GT089-C VGA cable TPV P/N: 089G728 GAA DB Monitor USB cable TPV P/N: 089G1758 X USB port driver ISP tool: New F/W...
  • Page 19 2.Connection 3.Install USB driver. 3.1. hen insert the USB cable to PC USB port, will pop up a Hardware Wizard to help you install the USB driver if you use this ISP board first time.it can auto install success by itself Remark: The USB driver files path: D:\FTC100103(Mstar)\FTCUSB.INF After installation the USB serial port driver, please check the port.
  • Page 20 4.2. Choose the FTDIUSB communication way. 4.3 Click “ISP” and “ISP Option” to set the parameter.
  • Page 21 4.4 Close the “ISP Option” window and click the “BigBin” to load the correct F/W. 4.5 Click to start programming.
  • Page 22 4.6 After about 20 minutes, there will pop up message as below figure which promotes the upgrade successful. 5. Check the FW version after upgrade. 5.1. The way to open factory menu. (1) Connect VGA source to monitor and turn it on. (2) The way to factory menu: Pressing the hot key button and DC on, when the screen lights, release the key and press the left botton again to open the menu with “F”...
  • Page 23 Check this F/W version. (3)Do “Auto Color” in factory mode. 5.2. Do factory reset in user menu. (1)Restart the monitor after open factory menu. And then open the user menu. (2)Factory reset will turn off “Burn in” mode which screen color switches among red, green, blue and black.
  • Page 24: Writing Edid Process

    4. Writing EDID Process 1. Materials list VGA cable USB cable TPV P/N: 089G728 GAA DB TPV P/N: 089G1758 X USB port driver ISP JIG: 715GT089-B Monitor ISP tool EDID...
  • Page 25 WH.dat DP EDID WP.dat 4.2. Copy these files to one folder named as Acer B277 which must contains “config.ini” file. 4.3. Copy Acer B277 to DDC folder and put DDC and ISP tool together. 4.4 Setting the Config as below.
  • Page 26 5. Run the ISP tool Note: If the F/W Upgrade use the same ISP tool as the EDID writing, you must close the F/W Upgrade tool before running the EDID writing tool. 5.1. Double-click the icon to open the tool.
  • Page 27 5.2. Select the EDID folder. 5.3. Load EDID successful.
  • Page 28 5.4 Tick the “Only connect VGA”. 5.5 Set the OtherSetting as below.
  • Page 29 5.6 Type in the date and the 22 digit S/N and “Debug Information”. 5.7. Start to writing. Click “write EDID” to start writing. When The green “PASS” appear, the process is finished.
  • Page 30 5.8 After writing the EDID pass, you must read the EDID to ensure the EDID data had been write into the monitor. Choose one of the port to read. 1. If it appears all “00” when read the EDID data,you need reconnect the ISP tool or install the the driver of the ISP tool again.
  • Page 31: Fru (Field Replaceable Unit) List

    5. FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of ACER B27 Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your regional web or channel.
  • Page 32 SPEAKER-4- OHM-2.5W- 63x22mm- 378G0025689CLA 50mm-BOX LEFT SPEAKER-4- OHM-2.5W- 63x22mm- 378G0025689CRA 50mm-BOX RIGHT CABLE 30P-30P 400MM(MB TO 395G179Q30B8250000 PANEL) CABLE 30P-30P 180MM(USB BOARD TO 395G176K0305170000 SIDE USB BOARD) CABLE 4P- 2P+2P 395GH20004WM049000 500/400MM(MB TO SPEAKER) CABLE 6P-6P 600MM(PB TO 395GH20006GM209000 PANEL) CABLE 6P-6P 500MM(MB TO 395GH20006XM208000...
  • Page 33 CABLE 7P-7P 80MM(MB TO 395GH20007XM035000 50.TA8M2.004 USB BOARD) MIDDLE FARME ASSY 705GQHCS034447 W LOGO REAR COVER A34G4569AEM01L0130 FUNCTION KEY A33G2236AEM01L0100 BUTTON A33G2238AEM01L0100 STAND BASE Q37G083710110100FH ASSY...
  • Page 34 INSULATING- Q52G18016090HF0AJY SHEET(BLACK) MAINFRAME Q15G320010121100ZA BKT SIDE USB Q85G033310110100YM USB 3.0 CABLE 089G 175M02 C 50.T28M2.003 DP CABLE 089G 187BAA500 50.LW7M2.002 D-SUB CABLE 089G 728GAA 2A 50.LZJM2.003...
  • Page 35 HDMI CABLE 389G1848CAA502 50.T27M2.010 AC POWER 389G404A18NISG 27.T1BM2.001 CORD...
  • Page 36: Trouble Shooting Instructions

    6. Trouble shooting instructions...