Onkyo TX-NR509 Instruction Manual page 67

6
Using 8ON/STANDBY on the front panel, turn
off and on the AV receiver.
Do not use 8RECEIVER on the remote controller.
Congratulations! You now have the latest firmware
installed on your Onkyo AV receiver.
Troubleshooting
Case 1:
If "No Update" is displayed on the front display of the
AV receiver, it means that the firmware has already been
updated. You do not need to do anything further.
Case 2:
If an error occurs, "Error!! *-** No media" is displayed
on the front display of the AV receiver. (Alpha-numeric
characters on the front display are denoted by asterisks.)
Refer to the following table and take appropriate action.
■
Errors during an update via Network
Error Code Description
* *
-10, -20 The Ethernet cable was not detected.
Reconnect the cable properly.
* -11, * -13, * -21, Internet connection error.
* -28 Check the following items:
• Make sure the IP address, subnet mask,
gateway address, and DNS server are
configured properly.
• Make sure the router is turned on.
• Make sure the AV receiver and the router are
connected with an Ethernet cable.
• Make sure your router is configured properly.
See the instruction manual of the router.
• If your network allows only one client
connection and there is any other device
already connected, the AV receiver will not
be able to access the network. Consult your
Internet Service Provider (ISP).
• If your modem does not function as a router,
you will need a router. Depending on your
network, you may need to configure the
proxy server if necessary. See the document
provided by your ISP. If you are still unable
to access the Internet, the DNS or proxy
server may be temporarily down. Contact
your ISP.
Others Retry the update procedure from the
beginning. If the error persists, please contact
Onkyo Support
error code.
(➔ page 69) and provide the
Case 3:
If an error occurs during the update process, disconnect
then reconnect the AC power cord and try again.
Case 4:
If an error occurs due to a wrong selection of input
sources, turn off and on the AV receiver. Then retry the
update.
Case 5:
If you do not have an Internet connection to the network,
please contact Onkyo Support (➔ page 69).
En
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