Table of Contents
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User Manual
S24C36* S27C36*
(Singapore only : S24C360EAE / S27C360EAE)
The colour and the appearance may differ depending on the product, and the specifications are
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung S24C36 Series
Summary of Contents for Samsung S24C36 Series
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Menu Safety Precautions Picture Precautions for moving the product Electricity and Safety Checking the space around the product OnScreen Display Installation Adjusting the Product Tilt Operation System Anti-theft Lock Installing the Wall Mount Cleaning Support Wall Mount Kit Specifications (VESA) - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service Customer Service Centre (Cost to Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
DC voltage: Rated voltage marked • Only use the power cord provided with your product by Samsung. Do not use the power cord with literature concerning operation and with this symbol is DC voltage. other products. -
Page 5: Installation
– Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 6: Operation
– Be sure to power off the product and disconnect the power cord when water or other foreign – Contact Samsung Customer Service Centre for repairs. substances have entered the product. Then contact Samsung Customer Service Centre. • To move the product, first disconnect all the cables from it, including the power cable. - Page 7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. – The product may fall and become damaged or cause an injury. –...
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ֜ Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. -
Page 9: Preparations
Chapter 02 Preparations Installation Attaching the Stand (S24C360EA* / S24C362EA* / S24C364EA* / S27C360EA* / S27C362EA* / S27C364EA*) ֜ Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. -
Page 10: Attaching The Stand
Attaching the Stand (S24C366EA* / S24C368EA* / S24C369EA* / S24C36DEA* / S27C366EA* / S27C368EA* / S27C369EA* / S27C36DEA*) ֜ Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. -
Page 11: Removing The Stand
Removing the Stand (S24C360EA* / S24C362EA* / S24C364EA* / S27C360EA* / S27C362EA* / S27C364EA*) ֜ Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. ֜... -
Page 12: Removing The Stand
Removing the Stand (S24C366EA* / S24C368EA* / S24C369EA* / S24C36DEA* / S27C366EA* / S27C368EA* / S27C369EA* / S27C36DEA*) ֜ Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. -
Page 13: Precautions For Moving The Product
Precautions for moving the product S24C360EA* / S24C362EA* / S24C364EA* S24C366EA* / S24C368EA* / S24C369EA* / S24C36DEA* S27C360EA* / S27C362EA* / S27C364EA* S27C366EA* / S27C368EA* / S27C369EA* / S27C36DEA* • Hold the lower corners or edges of the • Do not directly apply pressure on the screen. •... -
Page 14: Checking The Space Around The Product
Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. -
Page 15: Adjusting The Product Tilt
Adjusting the Product Tilt Anti-theft Lock ֜ The colour and shape of parts may differ from what is shown. Specifications are subject to change without ֜ An anti-theft lock allows you to use the product securely even in public places. notice to improve quality. -
Page 16: Installing The Wall Mount
For wall mounts that do not comply with the VESA standard screw specifications, the length of the Samsung is not responsible for any damage to the product or injury to yourself or others if you select to screws may differ depending on the wall mount specifications. -
Page 17: Control Panel
Control Panel Parts Description JOG Button Multi directional button that helps navigate. This LED is power status indicator. ֜ The colour and shape of parts may differ from what is shown. Specifications are subject to change without Power LED notice to improve quality. ֜... -
Page 18: Direct Key Guide
Direct Key Guide ֜ On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Eye Saver Mode ֜ The Direct Key Guide screen shows if is enabled. ( ֜... -
Page 19: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 20: Ports
Ports ֜ The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. Port Description Connects to the AC/DC adapter. -
Page 21: Connecting And Using A Pc
Connection Using the HDMI Cable ֜ When connecting an HDMI cable, use the cable that came with the components of the product. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded. Connection Using an HDMI-DVI Cable Connect the power cable to the AC/DC adapter. -
Page 22: Setting Optimum Resolution
Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on the product and change the resolution on your PC to the optimum setting. ֜... -
Page 23: Menu
Chapter 04 Menu → Function Key Guide ֜ The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode... - Page 24 Description mode When the external input is connected through HDMI PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
- Page 25 Description Color Adjust the tint of the screen. • Color Tone: Select a colour tone that best suits your viewing needs. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour. •...
- Page 26 Description Response Time Accelerate the panel response rate to make video appear more vivid and natural. ֜ Use Standard mode when not playing a video or game. Screen Ratio Change the picture size. ֜ This option is not available when FreeSync is in mode.
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Page 27: Onscreen Display
OnScreen Display Description Transparency Set the transparency for the menu windows. Position • H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. Language Set the menu language. ֜ A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use. -
Page 28: System
System Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting FreeSync solution. For more information, see FreeSync page. Volume Change the Volume setting. - Page 29 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
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Page 30: Support
Support Description Self Diagnosis Perform this test when you experience a problem with your monitor's picture. ֜ Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. Information View the current software information. Refer to the actual monitor screen. Reset All Return all the settings for the product to the default factory settings. -
Page 31: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ֜ You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 32: Troubleshooting Guide
Check the following. Customer Service Centre Caution ֜ Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 33 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. Screen colour is inconsistent. The power LED is off. The screen will not switch on. Check that the power cable is connected properly. Change the Color settings.
- Page 34 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 35: Q & A
Q & A ֜ Refer to the user manual for your PC or graphics card for further instructions on adjustment. ֜ The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •... -
Page 36: Specifications
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. ― The above specifications are subject to change without notice to improve quality. ― For detailed device specifications, visit the Samsung website. ― Flicker Free... -
Page 37: Standard Signal Mode Table
Standard Signal Mode Table Model Name S24C36* S27C36* Synchronization (PANEL Spec) Horizontal Frequency 54 ~ 83 kHz 54.69 ~ 83 kHz Vertical Frequency 48 ~ 75 Hz 48 ~ 75 Hz Resolution Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 75Hz (HDMI) 1920 x 1080 @ 60Hz (D-SUB) - Page 38 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500...
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Page 39: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •... -
Page 40: Freesync
FreeSync ֜ If you encounter any issues when using the function, contact the Samsung Service Center. ֜ If you change the screen resolution while the function is , the screen may intermittently blank out due to the graphic card. Set FreeSync and change the resolution.