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Epson ActionPC 6000 User Manual

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  • Page 2 EPSON Connection and EPSON Direct are service marks of Epson America, Inc. General notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

  • Page 3: Important Safety Instructions

    Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Ž Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Ž...
  • Page 4 Importances instructions de sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marqués sur l’ordinateur. Ž Débrancher l’ordinateur avant de le nettoyer. N‘utiliser qu‘un chiffon humide. Veiller à ne pas renverser de liquides sur l’appareil. Ž...

  • Page 5: Table Of Contents

    Contents INTRODUCTION Computer Features ......1 Power-saving Features ..... . SVGA and IDE Drivers .
  • Page 6 Post-SETUP Procedures ..........2-15 Installing the IDE Drivers.
  • Page 7 INSTALLING AND REMOVING DRIVERS CHAPTER 5 Removing the Drive Mounting Bracket ..... 5-2 Installing a Hard Disk Drive in the Mounting Bracket..... 5-3 Removing the Mounting Frames.
  • Page 8 System I/OAddress Map........ConnectorPinAssignments......GLOSSARY INDEX EPSON lnternational Marketing Locations viii A-11 A-12...

  • Page 9: Introduction

    Introduction Your new EPSON suited for use as a network server or high-powered workstation. With the computer’s Intel of standard memory you can run a vast array of the latest programs, utilities, and games designed for productivity and fun. Your high-capacity hard disk drive will hold the hundreds of program and data files you will create as you use your computer.

  • Page 10: Power-Saving Features

    16KB of internal cache in the microprocessor and 256KB of external cache on the main system board, upgradable to 1MB of onboard video memory, expandable to 2MB Energy Star compliant, low-power standby mode for the video and hard disk drive in standard configurations Built-in SVGA port with support for energy-conserving monitors Three 16-bit, ISA option slots and two 32-bit VESA local...

  • Page 11: Svga And Ide Drivers

    Note If you have an Energy Star compliant monitor, it also enters a low-power standby mode because it isn’t receiving video signals from your computer. (Screens on non-compliant monitors go blank, but do not enter a low-power standby mode.) SVGA and lDE Drivers Your computer comes with special SVGA and IDE drivers for the integrated local bus SVGA and IDE hard disk drive interfaces.

  • Page 12: How To Use This Manual

    Appendix A lists the specifications of your computer and the operating environments that have been tested on your system. At the end of this manual you’ll find a a list of EPSON U.S. and international marketing locations. 4 Introduction Glossary, Index,...

  • Page 13: Where To Get Help

    Customer relations EPSON technical inform ation library fax service Product literature on current and new products. You can purchase accessories, manuals, or parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, call (800) When you call for technical assistance, be ready to identify your system and its configuration, and provide any error messages to the support staff.

  • Page 14: Compuserve On-Line Support

    States and Canada and ask for representative #529. In other countries, call the following U.S. telephone number: (614) 529-1611, or your local CompuServe access number. If you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum. Introduction ®...

  • Page 15: Setting Up Your System

    Chapter 1 Setting Up Your System This chapter briefly describes how to setup your computer. It includes the following information: Choosing a location Setting the voltage selector switch C o n n e c t i n g s y s t e m c o m p o n e n t s Turning the computer on and off.

  • Page 16: Setting The Voltage Selector Switch

    Setting the Voltage Selector Switch Your system is powered by a 200 Watt power supply. The power supply input voltage is controlled by a switch on the computer’s back panel that may be set to 110 VAC or 220 VAC. (The switch on your computer may read 115 VAC or 230 VAC;...

  • Page 17: Connecting System Components

    Connecting System Components Use the illustration below to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices. Your system also includes two removable panels above the mouse and keyboard ports. You can remove these panels if you want to install a game port connector to the game port interface on the system board or if you install an optional external port.

  • Page 18: Connecting A Keyboard Or Mouse

    Connecting a Keyboard or Mouse To connect a keyboard, hold the cable connector so the arrow on the connector faces up. Insert it into the port marked K/B. If you have a PS/ 2 compatible mouse, connect it to the computer’s built-in mouse port by inserting the connector into the port marked MOUSE Caution...

  • Page 19: Connecting A Parallel Or Serial Device

    Examine the connector on the monitor cable and line it up with the VGA port on the computer. Then insert the connector into the port. Caution To avoid damaging the connector, be careful not to bend the pins when you insert it. If the connector has retaining screws, tighten them.
  • Page 20 Using the parallel port Follow these steps to connect a parallel device to your computer: 1. Place the parallel device and the computer so that the backs are facing you. Align the connector end of the parallel cable with the PARALLEL port and plug it in.

  • Page 21: Connecting The Power Cord

    Connecting the Power Cord Follow these steps to connect the computer’s power cord: 1. Plug the power cord into the power inlet on the back of the computer. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet.
  • Page 22 Caution Before you turn on your computer, be sure to read “Important Safety Instructions” on page iii at the front of this manual to ensure that you have created a safe environment for your system. Follow these steps to turn on your system: 1.

  • Page 23: Turning Off The Computer

    Now you need to run the SETUP program to make sure your computer is configured properly. First turn off the computer, as described below, then see Chapter 2 for instructions. When you finish running SETUP, see “Post-SETUP Procedures” on page 2-15 for guidelines on what to do next. Turning Off the Computer Whenever you turn off your system, follow these steps: 1.
  • Page 24 1-10 Setting Up Your System...

  • Page 25: Running Setup And Installing Drivers

    Chapter 2 Running SETUP and Installing Drivers Your computer has a configuration program, SETUP, contained within the BIOS chip on the system board. This program allows you to change the settings for your hardware configuration. The computer also comes with diskettes containing drivers and utilities that let you take advantage of some of the advanced features of your system, like the local bus hard disk drive interface and the local bus SVGA capabilities of the built-in...

  • Page 26: Starting The Setup Program

    Security password and anti-virus features Green PC options, such as the time intervals before the system and the hard disk drive go into low-power standby mode. The SETUP program and the factory default options for your computer are stored in the computer’s ROM (read-only memory).

  • Page 27: Using The System Setup Option

    The table below lists the keys you can use to perform SETUP operations. SETUP function keys Function Move the cursor to the next or previous modifiable option Home or End Move the cursor to the top or bottom of the menu F1 or Alt H Display a help screen describing the option currently selected...
  • Page 28 Setting the time and date The real-time clock in your computer continuously tracks the date and time—even when the computer is turned off. Once you set the System Time and System Date options, you should not need to change them, unless you adjust the time for daylight savings or a different time zone.

  • Page 29: Using The Fixed Disk Setup Option

    Using the Fixed Disk Setup Option The Fixed Disk Setup option defines the types of hard disk drives you have installed in your system. When you select this option, you see the Fixed Disk Setup screen. From this screen, select Fixed Disk 0 Control (Boot Drive) or fixed disk 1 through fixed disk 3 options to configure from one to four drives.

  • Page 30: Using The Advanced System Setup Options

    Defining your own drive type If the parameters for your hard disk do not match the parameters detected by the auto-sensing feature, you can define your own drive type. (See Appendix A for a list of predefine hard disk drive types and their parameters.) To define your own drive type, follow these steps: 1.
  • Page 31 Configuring shadow memory The system can configure the Memory Shadow options or you can manually enable shadowing for all of your video memory or for specific blocks of video ROM. Note Shadowing for system memory is always enabled. For the best system perform ance, always set the Video shadow option to Enabled.

  • Page 32: Setting The Boot Options

    Setting the Boot Options When you select Boot Options from the Main Menu, you see the Boot Options screen, which allows you to define the drive boot sequence and determine which power-on diagnostic tests the computer performs when you start your system. The Boot sequence option determines the order in which the computer checks the drives for an operating system when you turn it on or reset it.

  • Page 33: Using The Extended Features Options

    Using the Extended Features Options When you select Extended Features from the Main Menu, you see the Extended Features screen, which allows you to customize the way your keyboard works when you turn on or reset your computer. Numlock option Select On to turn on Num Lock mode or select Off to turn it off each time you turn on or reset your computer.

  • Page 34: Setting The Security And Anti-Virus Options

    Setting the Security and Anti- Virus Options When you select the Security and Anti-Virus option from the Main Menu, you see the Security and Anti-Virus screen, which contains the options described below. Selecting password types You can define both User and Supervisor password levels for this system.
  • Page 35 Entering or changing passwords To specify a User password, you must first specify a Supervisor password. Follow these steps to enter or change a password 1 . S e l e c t S e t S u p e r v i s o r P a s s w o r d a n d p r e s s E n t e r . 2.
  • Page 36 Using the virus protection features Several options on the Security and Anti-Virus screen allow you to define system protection features. The Diskette access option allows you to restrict access to your diskette drives based on the password levels you have defined.

  • Page 37: Using The Green Pc Features

    The System reminder option son this screen allow you to define time intervals for the system to display a prompt asking you whether you have performed your scheduled virus check or your scheduled backup for your hard disk drive. You can disable these prompts or have them display Daily, Weekly, or Monthly.

  • Page 38: Exiting Setup

    Note Some hard disk drives do not support a low-power standby mode. Also, the delay caused by the hard disk drive returning to active mode may cause errors in some applications. If you have problems, you may want to disable t h e F i x e d D i s k T i m e o u t o p t i o n .

  • Page 39: Post-Setup Procedures

    Post-SETUP Procedures After you run SETUP for the first time, you may need to install the operating system on your computer (ifit is not already installed). See your operating system manual for instructions. Once you have installed your operating system, install any software you plan to use.
  • Page 40 You should always install the IDE driver for DOS. If you are using Windows, make sure you also install the IDE driver for Windows. You must install Windows before you install the IDE driver for Windows. Follow these steps to install the IDE drivers: 1.

  • Page 41: Installing Video Drivers

    You must install Windows before you install the video driver for Windows. To obtain drivers for additional applications or new drivers as they become available, contact the EPSON Connection or access the Epson America Forum on CompuServe. Running SETUP and Installing Drivers...
  • Page 42 2-18 Running SETUP and Installing Drivers...

  • Page 43: Using Your Computer

    Chapter 3 Using Your Computer This chapter describes the following operations: Working comfortably Using energy wisely Using your Green PC features Inserting and removing diskettes Stopping a command or program Resetting the computer Using the passwords Changing the processor speed. Working Comfortably If you spend a lot of time at your computer, you may experience occasional fatigue or discomfort caused by...

  • Page 44: Using The Right Furniture

    Using a keyboard and mouse Maintaining good posture and work habits. An L- or U-shaped desk configuration works well because it provides ample space to hold your computer equipment and work materials while keeping everything within easy reach. A split-level desk or one with a pull-out keyboard drawer lets you place the keyboard in a comfortable typing position.

  • Page 45: Positioning Your Monitor

    Positioning Your Monitor Place the monitor so it is directly in front of you with the top of the screen slightly below eye level when you are sitting at the computer. You may want to place it on top of the computer or on a stand. Your line of sight to the screen should be about 10 to 20 degrees below the horizontal.

  • Page 46: Using The Keyboard And Mouse

    For working at the computer, indirect or shielded lighting is best, and it should light your entire office equally. Make sure the lighting is not too bright, because this can make your eyes tired from continually readjusting between the relative dimness of the screen and the bright surroundings.

  • Page 47: Maintaining Good Posture And Work Habits

    Maintaining Good Posture and Work Habits Here are suggestions to help you stay fit while using your computer. If you form good work habits, you shouldn’t have to spend too much time thinking about it! Work in a relaxed, natural, upright position and let the chair support you.

  • Page 48: Using Energy Wisely

    Using Energy Wisely By purchasing this low-power, Energy Star compliant computer, you join a growing number of users concerned about conserving energy. Here are a few additional tips you can use to be even more energy-wise: If your printer and monitor aren’t Energy Star compliant, turn them off when you’re not using them.

  • Page 49: Inserting And Removing Diskettes

    If the hard disk drive is in standby mode, it doesn’t return to active mode until you access it. You’ll hear it start again. It will take a few seconds to reach its operating speed and read or write to the disk. The hard disk drive access light turns on when the system begins accessing the disk.

  • Page 50: Stopping A Command Or Program

    To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/ write slot leading into the drive. When the disk is completely in the drive, turn down the latch to secure the diskette in the drive. When you want to remove the diskette, make sure the drive light is offi then press the release button or turn the latch.

  • Page 51: Resetting The Computer

    Resetting the Computer Occasionally, you may want to clear the computer’s memory without turning it off. You can do this by resetting the computer. For example, if an error occurs and the computer does not respond to your keyboard entries, you can reset it to reload your operating system and try again.

  • Page 52: Using A Password

    If resetting the computer does not correct the problem, you probably need to turn it off and on again. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait 20 seconds. If your operating system is not on the hard disk drive, insert a bootable diskette (one that contains the necessary portions of the operating system) in drive A.

  • Page 53: Changing The Processor Speed

    If you don’t enter the correct p as sword the first time you type it, you can try two more times. If you haven‘t entered the correct password on the third try, the computer locks up to prevent unauthorized access. You see the message: SYSTEM DISABLED You must either turn off the computer or press the RESET button to start over.
  • Page 54 You can change the processor speed temporarily by entering one of the following commands from the numeric keypad on your keyboard: To select slow speed, press Ctrl Alt -; this turns off the SPEED light. To select fast speed, press Ctrl Alt +; the SPEED light comes Note You can use the commands listed above while you are running a program.

  • Page 55: Chapter 4 Installing And Removing Options

    Chapter 4 InstaIling and Removing Options You can enhance the performance of your computer by adding optional equipment such as option cards, and system, video, or cache memory modules. This chapter first describes how to remove your computer’s cover to install options and how to replace the cover when you are finished.

  • Page 56: Removing The Cover

    Removing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 5). Follow these steps: 1. Turn off the computer and then any peripheral devices. 2.
  • Page 57 6. Grasping the sides of the cover, lift it up at an angle and pull it off, as shown below: 7. Set the cover aside 8. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover.

  • Page 58: Replacing The Cover

    Replacing the Cover When you are ready to replace the computer’s cover, follow these steps: 1. Make sure all the internal components are installed properly, 2. Check all cable connections, especially those that might have been loosened during your work. 3.

  • Page 59: Locating The Internal Components

    Locating the Internal Components As you follow the instructions in this chapter, refer to the illustration below to locate the major components inside your computer. Installing and Removing Options 4-5...
  • Page 60 The illustration below shows the main system board inside your computer. Use this illustration to locate jumpers, SIMM sockets, external cache sockets, and video memory chip sockets. video, parallel, serial, mouse, and keyboard connectors Installing and Removing Options...

  • Page 61: Changing The Jumper Settings

    Changing the Jumper Settings The jumpers on the main system board are preset to factory default positions, indicated by an asterisk (*) in the tables below. (See the illustration above to locate jump ers.) Use the inform ation in this section to change jumper settings, if necessary.
  • Page 62 Misellaneous jumper settings (continued) Jumper Jumper number setting JP30 Off* External cache jumper settings Cache size 256KB SVGA jumper settings VGA jumper function Enable on-board VGA Disable on-board VGA Parallel port DMA channel (DRQ) settings Jumper number JP17 JP18 Note: DMA channel for the parallel port if set to EPP or ECP mode in SETUP Installing and Removing Options Function Disables lRQ9 for VGA...

  • Page 63: Setting The Jumpers

    Setting the Jumpers To change a jumper setting, follow these steps: 1. Refer to the illustration on page 4-6 to locate the jumpers. 2. If any option cards are installed in your computer, you may need to remove them to access the jumpers; see page 4-18. 3.

  • Page 64: Installing Memory Modules (Simms)

    Caution Be careful not to bend the jumper pins or damage any components on the main system board. 4. Replace any option cards you removed, if necessary. See page 4-15 for instructions. InstaIling Memory Modules (SIMMs) Your computer comes with 8MB of memory on a SIMM. By installing additional SIMMs, you can increase the amount of memory in your computer up to 128 MB.
  • Page 65 SIMM configurations (continued) * In these non-interleave configurations you cannot install additional SIMMs in sockets SYMM3 and SIMM4. Use only tin-plated, 32-bit or 36-bit, 72-pin, fast-page mode SIMMs that operate at an access speed of 80ns or faster. Be sure all the SIMMs operate at the same speed.

  • Page 66: Inserting Simms

    Your SIMM sockets may not look exactly like the ones in the illustrations. If you‘re not sure how to install SIMMs, contact the EPSON Connection and ask for assistance. Inserting SIMMs Make sure the computer is turned off and the cover is off. Then follow these steps to install SIMMs: 1.

  • Page 67: Removing Simms

    Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it;...
  • Page 68 Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end, as shown below. The SIMM falls to the side; remove it from the socket. Follow the same procedure to remove any other SIMMs. If you are inserting different SIMMs, follow the instructions on page 4-12 to install them.

  • Page 69: Installing An Option Card

    Installing an Option Card This section explains how to install option cards in your computer. Your computer has five 16-bit slots, two for full-length cards and three for half-length cards. The two full-length slots are VESA compatible. (The lowest full-length slot accommodates only a half-length card.) Caution Before you install any option cards in your system, make...

  • Page 70: Installing A Vesa Card Or A Full-Length Card

    Installing a VESA Card or a Full-length Card Follow these steps to install an option card in one of the full-length slots: 1. Remove the retaining screw securing the option slot cover to the computer, as shown below. (Keep the screw to secure the option card to the computer.) Slide out the slot cover and set it aside.

  • Page 71: Installing A Half-Length Card

    Secure the end of the card to the computer with the retaining screw. InstaIling a HaIf-length Card Follow these steps to install a card in one of the half-length slots: 1. Remove the retaining screw securing the slot cover bracket. Remove the bracket by lifting it straight up and out of the small metal holder at the bottom.

  • Page 72: Removing An Option Card

    Note that your video memory sockets may not look exactly like the ones in the illustration. If you‘re not sure how to install video memory chips, contact the EPSON Connection and ask for assistance. 4-18...
  • Page 73 Follow these steps to install video memory chips: Locate the video memory chip sockets on the left side of the main system board, shown on page 4-5. The chip sockets are labelled U53 and U57. If there is an option card in your way, remove it. See page 4-18 for instructions.
  • Page 74 InstaIling External Cache Your computer comes with 256KB of external cache installed on eight 28-pin, 32K x 8, 20ns SRAM DIP chips and one 32K x 8, 20ns tag chip. You can increase the cache to lMB by replacing these chips with eight 128K x 8, 20ns SRAM chips. You must install chips in one of the configurations in the table below (each bank contains four cache memory sockets).
  • Page 75 4. Inspect each cache memory chip; the pins should point inward at slightly less than a 90° angle. If any of the pins are bent or crooked, straighten them gently with your fingers or with small tweezers to align them with the other pins.

  • Page 76: Post-Installation Procedures

    10. Change jumpers JP34 and JP35 as described on page 4-8, to match to the amount of cache you installed. 11. Replace any option cards you removed (page 4-15); then replace the computer’s cover. 12. Replace the drive mounting bracket as described on page 5-8. 13.
  • Page 77 Chapter 5 InstaIling and Removing Drives This chapter describes how to install and remove optional drives in your computer. You can use these instructions to install a variety of devices, including hard disk drives, a diskette drive, a tape drive, a CD-ROM drive, or an optical drive.

  • Page 78: Removing The Drive Mounting Bracket

    Some of the steps in this chapter may not apply for the drive you are installing. See the documentation that came with your drive for more information. Removing the Drive Mounting Bracket Your computer has a 3.5-inch diskette drive installed in a mounting bracket.
  • Page 79 2. Remove the screws securing the bracket to the drive bay and brace. 3. Slide the bracket away from the front of the computer and lift it out. InstaIling a Hard Disk Drive in the Mounting Bracket You can install a hard disk drive below the diskette drive in the mounting bracket, once you have removed the bracket and drive from the computer.

  • Page 80: Installing A Hard Disk Drive In The Mounting Bracket

    SETUP program is included in Appendix A, along with a table of jumper settings for high-capacity EPSON drives. If your drive is not listed or you need more information, see the documentation that came with your drive or contact the manufacturer.

  • Page 81: Removing The Mounting Frames

    Removing the Mounting Frames If there are mounting frames attached to your hard disk drive, remove them before you install the drive. Follow these steps: 1. On your drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws securing them to the mounting frame and remove the guiderail and grounding plate.

  • Page 82: Installing The Hard Disk Drive

    Note Before you install the hard disk drive, turn it over so you can see the circuit board, as shown below. Locate the side of the drive connector containing pin 1, indicated by a “1” or “2” printed on the board. You need to know the location of pin 1 when you connect the hard drive cable.

  • Page 83: Replacing The Bracket In The Computer

    2. Align the holes in the drive with the oval-shaped holes in the bracket. 3. Secure the drive with two or four screws, depending on the location of the holes. Replacing the Bracket in the Computer Follow these steps to replace the bracket in your computer: 1.

  • Page 84: Connecting The Drive Cables

    2. Make sure the holes in the bracket are aligned with the holes in the drive bay and brace. Then secure the bracket with the screws you removed previously. Connecting the Drive Cables After you replace the bracket, you need to connect the cables for both the hard disk drive and the diskette drive.
  • Page 85 Connecting the drive cable to the system board Follow the steps below to connect the hard drive ribbon cable to the system board, if it is not already connected. 1. Locate one of the hard disk drive ribbon cables that came with your computer;...
  • Page 86 3. Position the system board connector end of the cable so that the red wire faces the direction shown below and aligns with pin 1 on the interface. 4. Make sure the holes in the connector fit over the pins; then push in the connector.
  • Page 87 Locate pin 1 on the drive connector. If you do not see it on the connector casing and you did not locate it before you replaced the drive bracket, you may have to remove the drive and turn it over to check the circuit board. See page 5-14 for instructions on removing the drive and page 5-6 for instructions on locating pin 1 on the drive connector.
  • Page 88 5. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 6. Position the power supply cable connector so that its notched corners line up with the notched corners of the power supply connector on the hard disk drive.

  • Page 89: Reconnecting The Cables To The Diskette Drive

    Reconnecting the Cables to the Diskette Drive Refer to the illustration below while you follow these steps: 1. Locate the connector on the diskette drive ribbon cable. 2. Identify pin 1 on the drive and align the connector so that the red wire is at pin 1.

  • Page 90: Removing A Hard Disk Drive From The Mounting Bracket

    Removing a Hard Disk Drive From the Mounting Bracket Follow these steps if you need to remove the hard disk drive from the bracket: Disconnect the cables from the back of the hard disk drive and diskette drive in the bracket. Grasp the connectors and pull them straight out so you do not bend the pins;...

  • Page 91: Installing A Drive In An External Drive Bay

    If you are installing a hard disk drive, be sure its jumper(s) are set correctly for your configuration. A table of jumper settings for high-cap acity EPSON drives is included in Appendix A. If your drive is not listed or you need more information, see the documentation that came with your drive or contact the manufacturer.

  • Page 92: Attaching Mounting Frames To The Drive

    Attaching Mounting Frames to the Drive If you are installing a 3½-inch wide drive, you need to attach mounting frames to it. If you are installing a drive that already has mounting frames on it, see if it also has a plastic guiderail and metal grounding plate attached to it.

  • Page 93: Installing The Drive

    InstaIling the Drive Follow these steps to install a drive in the upper or lower external drive bay: 1. Remove the faceplate from the bay by pushing it out from the inside of the computer. Keep the faceplate in a safe place in case you remove a drive later (or you are installing a hard disk drive).
  • Page 94 3. Slide the drive through the slot into the bay until it is flush with the front of the computer. 4. Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames. Then secure both sides of the drive to the bay using the retaining screws.

  • Page 95: Connecting The Drive And Power Cables

    Connecting the Drive and Power Cables If you are installing a diskette or tape drive, follow all the steps below. If you are installing a hard disk drive, follow the instructions on pages 5-9 through 5-12. Then go to step 5 below. Note If you have one hard disk drive installed in the bracket below the diskette drive and will install a second hard disk...
  • Page 96 If you are installing a 3.5-inch diskette drive with a header connector, see page 5-13 for instructions on connecting the cable. 3. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 4.

  • Page 97: Removing A Drive From An External Bay

    5. If you installed a hard disk drive in one of the external bays, replace the faceplate. Insert one side of the plate, then gently press on the other side until it snaps into place. After you have installed the drive in the external bay, you must replace the internal mounting bracket and reconnect the cables to the drives it contains.

  • Page 98: Post-Installation Procedures

    4. Reach behind the drive and gently push it out through the front of the bay; then pull it out of the slot. 5. Once you have removed the drive, replace the faceplate by inserting one side of the plate, then gently pressing on the other side until it snaps into place.

  • Page 99: Chapter 6 Troubleshooting

    Within each category, a more specific problem is described with possible solutions. If the suggestions here do not solve the problem, contact your Authorized EPSON Servicer or the EPSON Connection. (See “Where to Get Help” in the Introduction of this manual for instructions.)

  • Page 100: The Computer Will Not Start

    System configuration: MS-DOS version: Software versions: CONFIG.SYS: AUTOEXEC.BAT: The Computer Will Not Start The power light is on, but the computer does not start. Make sure the boot options in SETUP are set to access drive A, as described in Chapter 2. Then place a bootable diskette in drive A and turn on the computer again.
  • Page 101 If your computer is set to boot from drive C, make sure that the IDE hard drive is formatted, and that the primary IDE controller is enabled in SETUP. Also, your IDE driver may not be installed correctly. Start the system from a bootable diskette in drive A;...

  • Page 102: The Computer Does Not Respond

    The Computer Does Not Respond The computer locks up. Wait a few moments; if your computer does not respond after a reasonable length of time, press Ctrl Alt Del. If that doesn’t work, press the RESET button. You may have installed memory using SIMMs that work at the wrong speed.

  • Page 103: Mouse Problems

    Nothing happens when you type on the keyboard. The Lockout Timer may be set in SETUP. This option disables the keyboard for a specified period of time after the system returns to an active mode from a low-power standby mode. This delay gives Energy Star compliant monitors the time they need to return to an active mode.
  • Page 104 Also, the computer may be in low-power standby mode. When you press a mouse button or a key on the keyboard, see if the monitor displays an image. The power light is on, but you still do not see anything on the screen.

  • Page 105: Diskette Problems

    Diskette Problems You see a diskette error message. Reinsert the diskette, making sure you insert it all the way. If the drive has a latch, turn it down to secure the diskette. Also, check to see that you have inserted the right type of diskette in the drive.

  • Page 106: Diskette Drive Problems

    Also check the jumper setting of JP4 to make sure the diskette drive controller is enabled. The diskette drive is making loud or unusual noises Contact your Authorized EPSON Servicer or the EPSON Connection. Hard Disk Drive Problems A newly installed hard disk drive is not working properly or its performance is not what you expect.
  • Page 107 Also, make sure your hard disk drive has been physically formatted by the manufacturer. (All EPSON-supplied drives are physically formatted at the factory.) If it has not been physically formatted, use the format utility that came with the drive to format it before you partition it or install the operating system.

  • Page 108: Password Problems

    IDE driver. If you cannot access data on your hard disk or you are seeing read/ write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection. Password Problems You have forgotten your password.

  • Page 109: Software Problems

    Software Problems Windows won't start after you installed the lDE drivers Reinstall the IDE drivers, making sure you load the driver for DOS as well as for Windows. The application program does not statt. Check that you are following the correct procedure for starting the program and that it is installed correctly.

  • Page 110: Printer Or Scanner Problems

    Printer or Scanner Problems The printer or scanner does not work at all. Check that the printer or scanner has power and is properly connected to the computer. Also make sure your printer has paper in it. If you are using more than one serial port, check the primary and secondary port settings (COM1 and COM2) in your application program and in the SETUP program.

  • Page 111: Memory Module Problems

    See the documentation that came with the option card to set any necessary DIP switches or jumpers on the card. The computer may also have some jumpers that must be set for the option card to work properly. See Chapter 4 for system jumper inform ation.

  • Page 112: Controller Problems

    Controller Problems You see a controller error for the drive controllers or the I/O port controllers when you start your system. If the error message refers to your diskette drive or hard disk drive controllers, make sure the jumpers for these devices are set to enabled;...

  • Page 113: Appendix Aspecifications

    Appendix A Specifications CPU and Memory 64-bit CPU Green PC energy saver System speed Memory Intel Pentium 60 or 66 MHz microprocessor Energy Star compliant, low -power, standby mode for the hard disk drive and video signals sent by the computer to the monitor;...

  • Page 114: Controllers

    Video RAM Shadow RAM Cache Math coprocessor Clock calendar Controllers Video Diskette Specifications 1MB DRAM on main system board; expandable to 2MB using two 256KB x 16-bit video DRAM chips Supports shadowing of system and video BIOS ROM into RAM; video shadowing selectable in SETUP program 16KB of internal cache in the Pentium microprocessor;...

  • Page 115: Interfaces

    Hard disk Interfaces Monitor Parallel Serial Keyboard Mouse Optional game port VESA two-channel, local bus IDE interfaces on main system board support up to four IDE hard disk drives (two on each channel); BIOS provides hard disk auto-sensing and enhanced IDE functions Energy Star compliant VGA interface for fixed or multi-frequency monitor built into system board;...

  • Page 116: Mass Storage

    Option slots Speaker Mass Storage Diskette drive types Hard disk drive types Other devices Keyboard Specifications Five 16-bit I/O expansion slots; ISA compatible, 8.33 MHz bus speed, two full-length and three half-length; both full-length slots are VESA compatible and run at half the bus speed of the CPU (30 or 33 MHz) Internal Internal mount:...

  • Page 117: Mouse

    Mouse SETUP Program System security Virus protection Power Supply Type Input ranges Maximum Output Frequency Cables Option Slot Power Limits Detachable, two-button, PS/2 compatible Stored in ROM; accessible by pressing D e l during boot User and Supervisor level passwords available for system boot or diskette access Write protection feature for the hard disk drive boot sector;...

  • Page 118: Physical Characteristics

    Depth Height Weight Environmental Requirements Options Available from EPSON Many options for enhancing and supplementing this product are available from EPSON, including the following: Monitors Keyboards Mass storage devices Printers Operating system software Call your nearest marketing location for more information about specific options.

  • Page 119: Tested Operating Environments

    Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. ® Microsoft MS-DOS ® ® N o v e l l D O S Novell NetWare* 3.12 and 4.02 Novell Personal NetWare ®...

  • Page 120: Video Resolutions And Colors

    Video Resolutions and C * Non-interlaced interlaced ** Interlaced EPSON monitor types * These rates are calculate d, but not specified in the monitor’s documentation Specifications...

  • Page 121: Hard Diskdrivetypes

    Hard Disk Drive Types Hard disk drive types Specifications A-9...
  • Page 122 Hard disk drive types (continued) * Actual formatted size may be slightly different than size on drive label; you cannot change this value. A-10 Specifications...

  • Page 123: Driveoptioninformation

    Drive Option Information Hard disk drive options for high-capacity, 1-inch IDE drives * Select 1 or none for the precomp value. If neither of these options are available, select the maximum available precomp value. Specifications A-11...

  • Page 124: Dma Assignments

    lDEhard disk drive jumper settings * CS (cable selection) can be jumpered for any configuration. When CS is used, the drive is a master if p in 28 is grounded, and a slave if p in 28 is not grounded. DMA Assignments A-12 Specifications...

  • Page 125: Hardware Interrupts

    Hardware Interrupts System I/O Address Map Specifications A-13...
  • Page 126 System I/O address map (continued) A-14 Specifications...

  • Page 127: Connectorpinassignments

    System I/O address map (continued) Connector Pin Assignments Parallel port connector pin assignments (J6) * Active LOW logic Serial port connector pin assignments (J4 and J5) Specifications A-15...
  • Page 128 A-16 Specifications...

  • Page 129: Glossary

    Glossary BIOS Basic Input/ Output System. Routines in ROM (Read Only Memory) that handle the transfer of information in your operating system. Cache A high-speed memory buffer that stores frequently used data where your microprocessor can access it faster. Your computer includes 16KB of internal cache built into the microprocessor and 256KB of external cache on the main system board.

  • Page 130: Memory Module

    Integrated Drive Electronics. A type of hard disk drive interface in which the controller is on the drive instead of on a controller card. Industry Standard Architecture. The 8-or 16-bit standard developed for IBM compatible computers. Jumper A small movable plug that connects two pins on a device’s circuit board.
  • Page 131 Pentium A sophisticated CPU which incorporates the latest in Pentium technology, including a 64-bit data path, one 8KB internal cache for read-only code, a second 8KB internal cache for read-write data, and the ability to execute instructions in parallel. Power-on diagnostics Tests stored in ROM that the computer runs to check its intern al circuitry, peripheral device configuration, and operating status each time you turn it on or reset it.
  • Page 132 SIMM See Memory module. SVGA Super VGA (Video Graphics Array). In addition to supporting standard VGA modes, your computer’s built-in SVGA controller supports resolutions up to 1280 x 1024 in 16 colors with 2MB of video memory and a compatible monitor. True Color A VGA feature that supports 24-bits-per-pixel color, which enables your VGA interface to display 16.8 million colors.
  • Page 133 Index AC inlet, 1-3, 1-7, 6-3 AC outlet, 1-3, 1-5 Advanced Chipset Control options, Advanced System Setup options, 2-6-7, 4-22, 6-14 Altitude requirements, A-6 Application programs compatibility, A-7 copy-protected, 3-11 installing, 2-15 problems, 6-11 requiring slow speed, 3-11 Auto-sensing, hard disk drive, 2-5–6, 6-9, A-3 AUTOEXEC.BAT file, 6-2 Autotype Fixed Disk option, 2-5...
  • Page 134 IDE, Intro-3, 2-1, 2-15–16, 6-3, 6-8–11 mouse, 1-4, 6-5 printer, 6-12 video, Intro-3, 2-1, 2-15, 2-17 windows, 2-15–17 Energy, conserving, 3-6 Energy Star, Intro-2-3, 2-13,3-6, 6-5-6, A-1, A-3 Environmental requirements, A-6 Environments, tested operating, A-7 EPSON, contacting, Intro-5–6 Ergonomic tips, 3-l–5...
  • Page 135 SETUP options, 2-5-6 slave, 2-5, 5-4, 5-15, A-12 standby mode, 2-2, 2-13–14, 3-6, 6-5,6-9, 6-11, A-l, A-3 timeout options, 2-13–14 types, 2-5-6,5-4, A-9–10 user-defined, 2-6 Hardware interrupts, A-13 Height, computer, A-6 Help, EPSON, Intro-5-4 Help screen, SETUP, 2-3 Humidity requirements, A-6 Index...
  • Page 136 I / O address map, A-13–15 double word, 2-16,6-8 expansion slots, see Option slots problems, 6-14 Indicator lights diskette drive, 1-9,3-8 hard disk access, 1-7, 1-9 power, 1-7, 6-2–3, 6-6 speed, 1-7, 3-11–12 Inlet, power, 1-3, 1-7,6-3 Input ranges, power supply, 1-2, A-5 Internal cache, see Cache memory Internal components, 4-5–6 International marketing locations,...
  • Page 137 Monitor cable, 1-4–5 connecting, 1-4–5 Energy Star compliant, 2-13, A-1, A-3 positioning, 3-3 problems, 6-5–6 time-out periods, 2-13, 3-6 Mounting frames, 5-5,5-16 Mouse connecting, 1-4 driver, 1-4, 6-5 port specifications, A-3 problems, 6-5 specifications, A-5 using, 3-4 NetWare, A-7 Numeric coprocessor, A-2 Numeric keypad, 3-12,6-5 On-line support, Intro-6 Operating environments, tested, A-7...
  • Page 138 Power-on diagnostics, 1-8, 6-1, 6-13 Printer connecting, 1-5–6 connector pin assignments, A-15 drivers, 6-12 port, 1-3, 1-5–6, A-3 problems, 6-12 Processor speed, changing, 3-11-12, RAM, 2-7, A-l–2 Read/ write errors, 6-10 Real-time clock, 2-4, A-2 RESET button, 1-7, 3-9, 3-11 Resetting the computer, 3-9-10, 6-1 Resolutions, see Video resolutions ROM, 2-7, 2-14, A-1...
  • Page 139 SRAM chips, see Cache memory Standby mode, 2-2, 2-13–14, 3-6-7, 6-5-6, 6-9, 6-11, A-1, A-3 Storage devices, 5-1, A-4, A-6 Supervisor password, see Password System BIOS version, 6-1 board components, 4-5–6 configuration, see SETUP program I/O address map, A-13-15 identifying, 6-l–2 memory, see Memory memory map, A-7 turning off, 1-9...
  • Page 140 Index...
  • Page 141 Torrance, CA, 90509-2842 Tel: (310)782-0770 Fax: (310) 782-5051 EPSON Connection Tel: (800) 922-8911 (U.S. only) Tel: (800) GO-EPSON (Canada only) E P S O N D i r e c t s P.O. Box 2858 20770 Madrona Avenue Torrance, CA 90509-1111...
  • Page 142 EPSON International Marketing Locations Epson Deutschland Gm bH Zülpicher Straße 6, 4000 Dusseldorf 11 Germany Tel: (49) (211) 56030 Fax:: (49) (211)504-7787 Epson Iberica, S.A. Avda. de Roma 18-26 08290 Cerdanyola del valles 08036 Barcelona, Spain Tel: (34) (3) 582-15-00...
  • Page 143 Distributors South America SISCO Silo Paulo, SP Brazil Tel: (5511) 549-4846 Fax: (5511) 549-4571 Merisel Columbia Bogota, Colombia Tel: (571) 257-7800 Fax: (571) 610-0674 Ace Computers & Electronics Georgetown, Guyana Tel: (592) 25-65-48 Fax: (592) 26-39-67 Alvimer S.R.L. Trading Inc. Ciudad Del Este, Paraguay Tel: (595) 61-60234 Fax: (595) 61-64573...
  • Page 144 Caribbean Caribbean Computer Systems, Ltd Bridgetown, Barbados Tel: (809) 429-7050 Fax: (809) 429-6509 WTG/ APTEC Systems Limited Kingston, Jamaica Tel: (809) 929-9250 Fax: (809) 929-8296 Computer Gallery Hato Rey, Puerto Rico Tel: (809) 753-0500 Fax: (809) 753-0552 IMCON Limited Castries, St. Lucia, West Indies Tel: (809) 452-6130 Fax: (809) 452-3883 Computer Business Systems...

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