Solutions To Common Problems; Entire Cooktop Does Not Operate; Cooktop Turns Off While Cooking; Cooking Zone Does Not Heat Food - Electrolux EW30IC60IS Use And Care Manual

20
Solutions to Common Problems
iMPortaNt
!
Before calling for service, review the following problems first. It may save you both time
and expense. this list includes common experiences that are not the result of defective
workmanship or material in your cooktop.

entiRe cooktoP does not oPeRate

• Cooktop controls are locked. Set the cooktop controls to unlock the Cooktop (See p.
12 for further instructions).
• Make sure household electrical circuit breaker is ON and that power is properly supplied
to the Cooktop.
• Service wiring not complete. Contact installation agent or dealer.
• Power outage. Check house lights to be sure. Call local electric company.

cooktoP tuRns off WHile cookinG

• Cooktop internal heat sensor has detected high temperatures inside the appliance. Be
sure the appliance vent holes are not blocked. (Refer to the Installation Instructions
supplied with the cooktop for more detailed cooktop installation information).
• Fluids spilled or object lying on controls area of cooktop. Clean spills or remove object.
Repower cooktop.
• Cooking zone had been used with dry pot at a high power level. Wait for the cooking
zone to cool down.

cookinG Zone does not Heat food

• No cookware was placed on the Cooking Zone or the cookware material type is incorrect
for Induction Cooking.
• Cookware bottom not large enough for Cooking Zone.
• Cookware is warped or in poor condition.
• Cookware is not centered on Cooking Zone.
• Cookware resting on cooktop trim or does not rest completely on cooktop surface.
• No power to the appliance. Check steps under "Entire cooktop does not operate" in
this checklist.
• Incorrect Cooking Zone control setting. Make sure the correct control is ON for the
Cooking Zone being used. Make sure the cooktop is not locked.