Olympus CAMEDIA C-5050 Zoom Repair Services page 2

QUESTIONS & ANSWERS
Q: How will I know if my camera will experience this defect?
A: Please get your model and serial number information and contact an Olympus representative.
We will check to see if your camera fa lls within the range of products effected.
Q: My camera is not experiencing this problem now but I'd like to have it serviced anyway.
Would this be OK?
A: Please first have an Olympus representative check that your camera is affected. We typically
have an increase in repair volume in November and December due to the holidays. If your
camera is functioning properly now, we would prefer that you hold off on repair service until
after January 2006. At that time, we will repair the defect even if your product is not
exhibiting the problem.
Q: I previously experienced problems with my camera like described and had to pay to have my
camera repaired. This doesn't seem fair. Can you do anything for me?
A: Please contact an Olympus representative to discuss your situation.
Olympus Imaging America Inc. Page 2 of 2
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Last updated on October 13, 2005