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SAVE A SERVICE CALL
SYMPTOM
Digital display End has not disappeared
There is no air at air outlet
Product has been operating for a long
time, but the air quality is not improved
significantly
The sound is too loud
There is dirt in the air , but the air quality
display light is still in green or blue
There is dirt in the air which is hard to
remove
The smell in the air is hard to remove
Airo
TROUBLESHOOTING
POSSIBLE SOLUTIONS
You have neglected the prompt of replacing strainer. When
'End' appears, it means your filter need to be replaced, you
must replace the filter and press the key combination for
three seconds, 'End' disappears.
The product is not connected to the power, please plug into
the power socket to turn on the product. The front panel of air
purifier is opened, please install the front panel.
The filter may not be placed inside the product, please make
sure of installing strainer correctly in proper order. Start from
the most inside strainer: multifunctional filter--front panel. The
indoor humidity is too high, which has formed condensation.
Please do not place the product in places with high humidity,
such as bathroom, toilet. There is barrier surrounding the
product, which has affected the purification effect. (Please
refer to the contents in Notice) The room area where the
product placed is too large. The recommended room should
be no more than 28m
.
2
Before operating, please make sure that the packing plastic
bag of strainer has been removed. (To guarantee the effect
of strainer, the users should unpack the packing plastic bag
by themselves.)
Please confirm whether pollutants have been inhaled to the
place. (Please refer to the contents in Notice.)
Please check whether the HEPA multifunctional filter is dirty.
If it is still not improved after maintenance, please replace the
multifunctional filter.
Whether the product is used in the place with strong smell?
If the product is used under the environment with cigarette
and roast and other strong smells, it will generate odour in
several weeks or months, please replace the multifunctional
filter and keep ventilating frequently.
9
Air Purifier OIM
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