Trouble-Shooting Guide; After-Sale Service - Whirlpool ART8502G Manual

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1. The temperature in the compartments is
not cold enough
• Is the food preventing doors from closing
properly?
• Is the appliance too close to a heat source?
• Is the thermostat on the correct setting?
• Is the condenser clean?
• Is air circulation blocked?
2. The temperature in the refrigerator
compartment is too cold
• Is the thermostat on the correct setting?
3. The appliance is excessively noisy
• Does the appliance touch other furniture or
objects?
• Do the pipes on the back touch and rattle?
• Is there anything on top of the appliance?
• Has the compressor fixing block been
removed?
Before calling for Service:
1. Carefully check the Trouble-Shooting Guide
to see if you can fix the problem yourself.
2. Re-start the appliance and check if the
problem has cleared itself.
If both attempts fail, please call for Service.
Note: Door swing change, if carried out by the
After-Sale Service, is not covered by the
warranty.

TROUBLE-SHOOTING GUIDE

AFTER-SALE SERVICE

4. The appliance does not work
• Is there a power failure?
• Is the plug properly inserted in the socket?
• Has the fuse blown?
• Is the power cable broken?
• Is button 1 pressed? (if available)
5. The inside light does not work
First check point 4 then:
• Unplug the appliance.
• Remove the light shield. Check the bulb.
Do not unscrew the bulb but pull it out
towards the inside of the appliance and replace
it if necessary. It must not exceed 15 W.
6. The door gasket is warm
• It is not a problem: it prevents condensation.
For Great Britain only
Check that the plug fuse is well fitted. A 13 A
fuse must be used.
Check removable plugs for loose connections
and tighten them if necessary.
Loose connections can overheat the plug.
21

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