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c) Nokia was not advised in writing by the Consumer of the alleged defect or
malfunction of the Product within fourteen (14) days after the expiration of the
applicable limited warranty period.
d) The Product serial number plate or the enhancement data code has been
removed, defaced or altered.
e) The defect or damage was caused by the defective function of the cellular
system or by inadequate signal reception by the external antenna, or viruses
or other software problems introduced into the Product.
8
Nokia does not warrant uninterrupted or error-free operation of the Product. If a
problem develops during the limited warranty period, the Consumer shall take the
following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for repair or
replacement processing.
b) If "a" is not convenient because of distance (more than 50 miles) or for other
good cause, the Consumer shall ship the Product prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone number and/or fax
number, complete description of the problem, proof of purchase and service
agreement (if applicable). Expenses related to removing the Product from an
installation are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered by this
limited warranty. The Consumer will be responsible for any expenses related to
reinstallation of the Product.
e) Nokia will repair the Product under the limited warranty within 30 days after
receipt of the Product. If Nokia cannot perform repairs covered under this
limited warranty within 30 days, or after a reasonable number of attempts to
repair the same defect, Nokia at its option, will provide a replacement Product
or refund the purchase price of the Product less a reasonable amount for usage.
In some states the Consumer may have the right to a loaner if the repair of the
Product takes more than ten (10) days. Please contact the Customer Service
Center at Nokia at the telephone number listed at the end of this warranty if
you need a loaner and the repair of the Product has taken or is estimated to
take more than ten (10) days.
f)
If the Product is returned during the limited warranty period, but the problem
with the Product is not covered under the terms and conditions of this limited
warranty, the Consumer will be notified and given an estimate of the charges
the Consumer must pay to have the Product repaired, with all shipping charges
billed to the Consumer. If the estimate is refused, the Product will be returned
freight collect. If the Product is returned after the expiration of the limited
warranty period, Nokia's normal service policies shall apply and the Consumer
will be responsible for all shipping charges.
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Copyright © 2004 Nokia
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