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3.2 ACCESSING GATEWAY TO TROUBLESHOOT
Troubleshooting steps after setup, if red light is flashing or gateway is not communicating:
Is ERR light flashing?
If ERR light is NOT flashing then:
1.
Connect to the gateway from your internet browser by entering the gateway IP address
(see section 2.4). Verify that the gateway is reading data from the burner(s).
Example: if burner 1 is connected and data is showing in the bottom right matrix as shown be-
low, then the gateway is communicating to the first burner/boiler. If all data is reading '0', then
the gateway is not communicating with the burner/boiler.
If ERR light is flashing then:
1.
Verify wiring is correct between gateway and burner(s)/boiler(s).
2.
Verify correct address, baud rate, and parity on field devices (See section 1.3).
TROUBLESHOOTING
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