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NETGEAR GA311 User Manual

10/100/1000 mbps gigabit ethernet adapter
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User Manual for the
NETGEAR 10/100/1000
Mbps Gigabit Ethernet
Adapter GA311
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
Version v1.0
October 2003

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  • Page 1 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA Version v1.0 October 2003...

  • Page 2: Technical Support

    In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

  • Page 3: Table Of Contents

    For Windows XP, 2000, Me, and 98SE Users ...3-4 For Windows NT 4.0 Users Installing a GA311 ...3-7 Moving the GA311 to a Different Slot in Windows XP, 2000, Me, or 98SE ...3-10 Moving the GA311 to a Different Slot in Windows NT 4.0 ...3-10 Updating the Driver Software in Windows NT 4.0 ...
  • Page 4 Manual Driver Installation Basic Installation Instructions ... B-1 For Windows XP Users Installing a GA311 ... B-2 For Windows 2000 & 98SE/Me Users Installing a GA311 ... B-4 For Windows NT 4.0 Users Installing a GA311 ... B-7 Glossary List of Glossary Terms ... C-1...

  • Page 5: About This Manual

    Screen text, file and server names, extensions, commands, IP addresses courier font Note: This format is used to highlight information of importance or special interest. This manual is written for the GA311 Gigabit Ethernet Adapter according to these specifications: Table 1-1. Manual Specifications...

  • Page 6: How To Use This Manual

    How to Use this Manual The HTML version of this manual includes these features. Figure 1 -1: HTML version of this manual 1. Left pane. Use the left pane to view the Contents, Index, Search, and Favorites tabs. To view the HTML version of the manual, you must have a version 4 or later browser with JavaScript enabled.

  • Page 7: How To Print This Manual

    How to Print this Manual To print this manual you can choose one of the following several options, according to your needs. • Printing a “How To” Sequence of Steps in the HTML View. Use the Print button on the upper right side of the toolbar to print the currently displayed topic.
  • Page 8 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 About This Manual...

  • Page 9: Introduction

    (Gbps) of aggregate bandwidth and optimized performance while minimizing network overhead on the host system. This guide describes the installation and use of the GA311 for operation with a Microsoft® Windows® XP, Windows® 2000, Windows® Me, Windows®...

  • Page 10: Key Features And Related Netgear Products

    Key Features and The key features of the GA311 Gigabit Ethernet Adapter are: • Flexible 10/100/1000 Mbps capability • Includes proven Gigabit controller technology • Full-duplex operation (2,000 Mbps: 1,000 Mbps each way) with DMA (Direct Memory Access) Gigabit Ethernet interface (IEEE 802.3ab) •...

  • Page 11: What's In The Box

    Off load of TCP large packets to the network card • Wakeup on ARP/PING The following NETGEAR products can be configured to communicate with the GA311 Gigabit Ethernet Adapter: • FS750AT Modular Fast Ethernet Switch with 48-Port 10/100 Mbps + 2 Gigabit Ports •...

  • Page 12: Hardware Description

    • Warranty/Support information card If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. To qualify for product updates and product warranty registrations, fill out the registration information within 30 days of purchase.
  • Page 13 Figure 1-1. Front Panel of Model GA311 Gigabit Adapter The front panel of the GA311 has four LEDs: one for each port speed option (10 Mbps,100 Mbps, and 1000 Mbps) to indicate which link is active, and one LED for the data transfer status.
  • Page 14 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Introduction...

  • Page 15: Basic Setup

    This chapter describes how to install your NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 and set up basic connectivity on your Local Area Network (LAN) using the setup.exe utility. What You Need Before You Begin You need to verify your computer meets the minimum system requirements and identify the network configuration settings of the LAN where you will connect before you can configure your gigabit Ethernet adapter and connect.

  • Page 16: Preparing To Install Your Ga311 Gigabit Ethernet Adapter

    Never attempt to install a damaged card. Selecting the Network Cable The GA311 has one RJ-45 connector used for attaching the system to an Ethernet copper-wire segment.The card will automatically negotiate the fastest connection speed and duplex possible. If a specific speed or duplex is desired, the card can be placed into one of the supported modes: 1000 Mbps full duplex;...

  • Page 17: Installation Order

    Follow the prompts of the Found New Hardware Wizard to automatically use the driver installed in step 1. If you are installing more than one GA311 Gigabit Ethernet Adapter, you must perform the following procedure for each card. Basic Installation Instructions Use the procedure below that corresponds to the version of Windows you are using: •...

  • Page 18: For Windows Xp, 2000, Me, And 98Se Users

    Adapter Resource CD main page will load. From the Windows Start menu, select Run. The Run dialog box opens. Enter the path to the GA311 setup.exe file on the CD. For example, if your CD-ROM is drive D, enter D:\GA311\setup Then, click OK.
  • Page 19 Continue Anyway or Yes to proceed. Click Finish to complete the installation. If prompted to do so, restart the PC. You will see the GA311 system tray icon on the lower right of the Windows task bar. Double-click the GA311 icon in the Windows system tray to open the Windows network connection page.
  • Page 20 Turn on power to the PC and then to the connected device. Verify that one of the four LEDs is on, indicating that there is a good link to the card. Click the GA311 system tray Netgear Smart Wizard utility icon on the lower right of the Windows task bar.

  • Page 21: For Windows Nt 4.0 Users Installing A Ga311

    For Windows NT 4.0 Users Installing a GA311 This section provides information about inserting the gigabit Ethernet adapter in your computer and installing the Microsoft Windows NT 4.0 driver software. Install the GA311 Gigabit Ethernet Adapter. Locate an available PCI slot in your computer.
  • Page 22 Install the driver for the NETGEAR 10/100/ 1000 Mbps Gigabit Ethernet Adapter GA311. The select network adapter dialog box opens, click the Have Disk button. The insert dialog box opens, insert the GA311 driver CD into your CD-ROM drive. Type D:\ in the dialog box and click OK.
  • Page 23 Verify connectivity to your network. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. Connect the other end of the cable to an RJ-45 Ethernet network port. Turn on power to the PC and then to the connected device.

  • Page 24: Moving The Ga311 To A Different Slot In Windows Xp, 2000, Me, Or 98Se

    Moving the GA311 to a Different Slot in Windows NT 4.0 Before moving your GA311 Gigabit Ethernet Adapter to a different slot in the same system, you must first remove the card driver software. After removing the driver software, you can move the card to a different slot and reinstall the driver software.

  • Page 25: Updating The Driver Software In Windows Nt 4.0

    Click on the adapter that you want to update. Click Update. The Select Network Adapter dialog box opens. When prompted, insert the NETGEAR Adapter Resource CD into the CD-ROM drive in your Type the path that matches the CD-ROM drive on your system, and then click OK. For example, enter the following path: In this example, the letter E: is the CD-ROM drive.

  • Page 26: Viewing The Physical Connection Indicators

    Viewing the Physical Connection Indicators Figure 3-1: Physical connection indicators on the front of the GA311 adapter Once the hardware and its driver software are properly installed on your system, the LEDs indicate the conditions described in the table below.

  • Page 27: Installing The Ga311 Smart Wizard Utility

    Installing the GA311 Smart Wizard Utility The GA311 Smart Wizard utility provides a convenient way to check the status of the adapter without needing to view the front of the adapter itself. To install the utility: Note: The Netgear Smart Wizard utility is not avilable for Windows NT.
  • Page 28 Figure 3-2: NETGEAR GA311 System Utility The GA311 System Utility displays the following details: • Link • Activity • MAC address • IP number • Speed • TCP/IP Transmit/Receive Performance graph — select to view packets transmitted, received, or both •...
  • Page 29 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Click Details to view the settings of the adapter: Figure 3-3: GA311 Adapter detailed information Basic Setup 3-15...
  • Page 30 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 3-16 Basic Setup...

  • Page 31: Configuration And Troubleshooting

    This chapter describes how to use the advanced configuration options of your NETGEAR 10/100/ 1000 Mbps Gigabit Ethernet Adapter GA311 and basic troubleshooting techniques. Understanding the Configuration Options The GA311 adapter provides the following advanced options: • Configure the 802.1Q VLAN ID. The IEEE 802.1Q standard defines the operation of Virtual LAN (VLAN) Bridges that permit the definition, operation and administration of Virtual LAN topologies within a Bridged LAN infrastructure.

  • Page 32: Configuring Optional Adapter Properties

    Configuring Optional Adapter Properties The table below introduces the optional advanced capabilities of the adapter. Properties Description 802.1Q VLAN ID Set the Virtual Lan ID number. The range is from 1 to 4094. (Windows 2000, XP only) 802.1Q/1p VLAN Tagging When enabled, tags are recognized by 802.1p-aware switches and...
  • Page 33 Figure 4-1: Local Area Connection General Options Click Configure, then select the Advanced tab to display the advanced configuration options. Be careful when changing these settings. Incorrect Advanced settings can cause your GA311 to behave unpredictably or not function. Select the Property to configure, then click the drop-down arrow to set the Value.

  • Page 34: Basic Troubleshooting Tips

    Basic Troubleshooting Tips Checking the Port LEDs The front panel of the GA311 has four LEDs: one for each port speed option (10Mbps, 100 Mbps and 1000Mbps) to indicate which link is active, and one LED for data transfer status.

  • Page 35: Using A Troubleshooting Checklist

    Table 2-3 on page 2-8. • Connect the adapter to a different network port and run the tests again. If successful, the original network port may be defective or improperly configured.
  • Page 36 Table 4-2. PCI BIOS Parameters • Try inserting the network adapter in another slot. If the new position works, the original slot in your system may be defective. • Replace the failed network adapter with one that is known to work properly. If the second adapter works in the slot where the first one failed, the original adapter is probably defective.

  • Page 37: Technical Specifications

    This appendix provides technical specifications for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Cable Specifications GA311 (10/100/1000BASE-T) • Port type: 10/100/1000BASE-T • Connector: RJ-45 • Media: CAT 5 UTP/CAT 5e UTP • Maximum Distance: 325 feet (100 meters) Note: 1000BASE-T signaling requires four twisted pairs of Category 5 balanced cabling, as specified in ISO/IEC 11801:1995 and ANSI/EIA/TIA-568-A (1995) and tested for additional performance using testing procedures defined in TIA/EIA TSB95.
  • Page 38 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Technical Specifications...

  • Page 39: Manual Driver Installation

    Adapter GA311 driver without using the setup.exe but rather manually through the Windows utilities. Note: The procedures below will only install the GA311 driver. If you also want the GA311 utility, run the launch.exe program in the GA311 directory on the NETGEAR Adapter Resource CD.

  • Page 40: For Windows Xp Users Installing A Ga311

    For Windows XP Users Installing a GA311 Install the GA311 Gigabit Ethernet Adapter. Locate an available PCI slot in your computer. Insert the card into the PCI expansion slot. Note: To avoid damaging any components on the card, handle it by the edges, using your thumbs to push it securely into the PCI slot.
  • Page 41 The Completing the Found New Hardware Wizard dialog box appears with the following adaptor name: GA311 Gigabit Ethernet Adapter. Click Finish. Remove the GA311 driver CD from the CD-ROM drive. The GA311 Windows XP driver installation is complete. You should see the Local Area Connection icon on the right in the lower right portion of the Windows task bar.

  • Page 42: Basic Troubleshooting Tips

    Verify connectivity to your network. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. Connect the other end of the cable to an RJ-45 Ethernet network port. Turn on power to the PC and then to the connected device.
  • Page 43 Ethernet Adapter, a Found New Hardware Wizard dialog box appears, indicating that Windows has found the adapter. Click Next. Insert the GA311 driver CD into your CD-ROM drive. The install hardware device drivers dialog box appears. Select Search for a suitable driver for your device (Recommended).
  • Page 44 GA311. The Locate Driver Files dialog box appears. Select Specify a location. Click Next. Insert the GA311 driver CD into your CD-ROM drive. In the Copy manufacturers files from field, type D:\ and click OK. Note: Windows drivers are found at D:\, assuming that D: is the drive letter for the CD-ROM drive.

  • Page 45: For Windows Nt 4.0 Users Installing A Ga311

    Verify connectivity to your network. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. Connect the other end of the cable to an RJ-45 Ethernet network port. Turn on power to the PC and then to the connected device.
  • Page 46 Install the GA311 Gigabit Ethernet Adapter. Locate an available PCI slot in your computer. Insert the card into the PCI expansion slot. Note: To avoid damaging any components on the card, handle it by the edges, using your thumbs to push it securely into the PCI slot.
  • Page 47 Install the driver for the NETGEAR 10/100/ 1000 Mbps Gigabit Ethernet Adapter GA311. The select network adapter dialog box opens, click the Have Disk button. The insert dialog box opens, insert the GA311 driver CD into your CD-ROM drive. Type D:\ in the dialog box and click OK.
  • Page 48 Verify connectivity to your network. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. Connect the other end of the cable to an RJ-45 Ethernet network port. Turn on power to the PC and then to the connected device.

  • Page 49: Glossary

    Glossary List of Glossary Terms Use the list below to find definitions for technical terms used in this manual. 10BASE-T IEEE 802.3 specification for 10 Mbps Ethernet over Category 3, 4, or 5 twisted pair wiring. 100BASE-Tx IEEE 802.3 specification for 100 Mbps Fast Ethernet over Category 5 twisted pair wiring. 1000BASE-T IEEE 802.3 specification for 1000 Mbps Gigabit Ethernet over Category 5 twisted pair wiring.
  • Page 50 .com, .edu, .uk, etc. For example, in the address mail.NETGEAR.com, mail is a server name and NETGEAR.com is the domain. Short for digital subscriber line, but is commonly used in reference to the asymmetric version of this technology (ADSL) that allows data to be sent over existing copper telephone lines at data rates of from 1.5...
  • Page 51 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Internet Protocol is the main internetworking protocol used in the Internet. Used in conjunction with the Transfer Control Protocol (TCP) to form TCP/IP. IP Address A four-byte number uniquely defining each host on the Internet, usually written in dotted-decimal notation with periods separating the bytes (for example, 134.177.244.57).
  • Page 52 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Network Address Translation NAT. A technique by which several hosts share a single IP address for access to the Internet. Network Interface Card. An adapter in a computer which provides connectivity to a network.
  • Page 53 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Windows Internet Naming Service WINS. Windows Internet Naming Service is a server process for resolving Windows-based computer names to IP addresses. If a remote network contains a WINS server, your Windows PCs can gather information from that WINS server about its local hosts.
  • Page 54 User Manual for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Glossary...

  • Page 55: Index

    64 bit, 66/33 MHz PCI slot A-1 802.1Q VLAN ID 4-1 802.1Q/1p VLAN tagging 4-1 arp 2-3, 4-1 Cat5 cable 3-2 checksum offloading 4-1 Compatible NETGEAR products 2-3 Configuration Options 4-1 Connection Status 3-11 Connector RJ-45 3-2 Customer support 1-ii...
  • Page 56 Layer 2 frames 2-1 LEDs description 2-5 troubleshooting 4-4 link speed 4-1 MAC address 3-14 Media Access Control (MAC) 2-1 Network Cable 3-2 offload of TCP large packets 4-1 Physical Connection Indicators 3-12 ping 2-3, 4-1 Printing a Chapter 1-3 the Full Manual 1-3 Product updates 1-1 registering 1-ii...

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