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The player may become hot during usage conditions such as charging, or charging and using an app at the same
time. This is not a malfunction.
When the Battery Care function is turned on, the maximum charging capacity is limited, and the battery will not fully
charge. This is not a malfunction.
The battery indicator does not correspond exactly to the remaining battery level. Refer to the battery indicator as a
guide.
When you charge the player using a computer, do not remove the USB Type-C cable while data is transferring. If you
disconnect the USB Type-C cable, data on the player may be lost.
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
Related Topic
Charging the battery
Extending the battery lifespan
Reducing the battery consumption
Notes on the built-in battery
Battery life
5-042-592-11(1) Copyright 2022 Sony Corporation
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