Sony WH-1000XM2 Service Manual

Sony WH-1000XM2 Service Manual

Wireless noise canceling stereo headset
Hide thumbs Also See for WH-1000XM2:

Advertisement

Quick Links

SERVICE MANUAL
Ver. 1.0 2017.08
Except Chinese model
General
Communication system: BLUETOOTH Specification version 4.1
Output: BLUETOOTH Specification Power Class 2
Maximum communication range: Line of sight approx. 10 m
(30 ft)
1)
Frequency band:
2.4 GHz band (2.4000 GHz - 2.4835 GHz)
(AEP, UK)
Operating frequency:
BLUETOOTH 2,400 MHz - 2,483.5 MHz
NFC 13.56 MHz
Maximum output power:
BLUETOOTH < 20.0 dBm
NFC < 60 dBμA/m at 10 m
Compatible BLUETOOTH profiles
2)
:
A2DP (Advanced Audio Distribution Profile)
AVRCP (Audio Video Remote Control Profile)
HFP (Hands-free Profile)
HSP (Headset Profile)
Supported Codec
3)
: SBC
4)
, AAC
5)
, LDAC, aptX, aptX HD
Supported content protection method: SCMS-T
Transmission range (A2DP):
20 Hz - 20,000 Hz (Sampling frequency 44.1 kHz)
20 Hz - 40,000 Hz (Sampling frequency LDAC 96 kHz,
990 kbps)
Included items:
Wireless noise canceling stereo headset (1)
Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1)
Headphone cable (approx. 1.5 m (59 1/8 in.)) (1)
Carrying case (1)
Plug adaptor for airplane
6)
(1)
Reference Guide (1)
Operating Instructions (1)
Other documents (1 set) (US, CND, AEP, UK, LA)
1)
The actual range will vary depending on factors such as
obstacles between devices, magnetic fields around a microwave
oven, static electricity, reception sensitivity, antenna's
performance, operating system, software application, etc.
2)
BLUETOOTH standard profiles indicate the purpose of
BLUETOOTH communications between devices.
3)
Codec: Audio signal compression and conversion format
4)
Subband Codec
5)
Advanced Audio Coding
6)
Depending on the in-flight entertainment services, it may not be
supported.
Wireless noise canceling stereo
headset
Power source:
DC 3.7 V: Built-in lithium-ion rechargeable battery
DC 5 V: When charged using USB
Mass: Approx. 275 g (9.70 oz)
Operating temperature: 0 °C to 40 °C (32 °F to 104 °F)
Usage hours:
When connecting via the BLUETOOTH device
Music playback time:
Max. 30 hours (NC ON), Max. 38 hours (NC OFF)
Communication time:
Max. 30 hours (NC ON), Max. 38 hours (NC OFF)
Standby time:
Max. 40 hours (NC ON), Max. 200 hours (NC OFF)
When connecting via the headphone cable with NC ON:
Max. 40 hours
Note: Usage hours may be shorter depending on the Codec
and the conditions of use.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
注意
如果电池更换不当会有爆炸危险
只能用同样类型或等效类型的电池来更换
9-896-427-01
2017H33-1
Sony Video & Sound Products Inc.
©
2017.08
WH-1000XM2
SPECIFICATIONS
Charging time:
Approx. 4 hours
(About 70 minutes of music playback is possible after
10 minutes charging.)
Note: Charging and usage hours may be different depending
on the conditions of use.
Charging temperature: 5 °C to 35 °C (41 °F to 95 °F)
Receiver
Type: Closed, Dynamic
Driver unit: 40 mm
Frequency response:
4 Hz - 40,000 Hz (JEITA) (when connecting via the headphone
cable with the unit turned on)
Impedance:
46 Ω (1 kHz) (when connecting via the headphone cable with
the unit turned on)
14 Ω (1 kHz) (when connecting via the headphone cable with
the unit turned off)
Sensitivity:
103 dB/mW (when connecting via the headphone cable with
the unit turned on)
98 dB/mW (when connecting via the headphone cable with
the unit turned off)
Microphone
Type: Electret condenser
Directivity: Omni directional
Effective frequency range:
50 Hz - 8,000 Hz
System requirements for battery
charge using USB
USB AC adaptor (US, CND, AEP, UK, LA)
Using a commercially-available USB AC adaptor capable of feeding
in 1.5 A or 0.5 A
(the charging time will be shorter with a USB AC adaptor capable of
feeding in 1.5 A)
Personal Computer
(As of August 2017)
Personal Computer with pre-installed with any of the following
operating systems and USB port:
Operating Systems
(when using Windows)
Windows
®
10 Home / Windows
®
10 Pro
Windows
®
8.1 / Windows
®
8.1 Pro
Windows
®
8 / Windows
®
8 Pro
Windows
®
7
Home Basic / Home Premium / Professional / Ultimate
(when using Mac)
Mac OS X (version 10.9 or later)
Design and specifications are subject to change without notice.
WIRELESS NOISE CANCELING STEREO HEADSET
Chinese model
®
®
®
US Model
Canadian Model
AEP Model
UK Model
E Model
Australian Model
Chinese Model
Tourist Model
The LDAC™ name and logo is a trademark of Sony Corporation.
The Bluetooth® word mark and logos are registered trademarks
owned by the Bluetooth SIG, Inc. and any use of such marks by
Sony Corporation is under license.
The N-Mark is a trademark or registered trademark of NFC Forum,
Inc. in the United States and in other countries.
Windows is a registered trademark or trademark of Microsoft
Corporation in the United States and/or other countries.
Mac, OS X, iPhone and iPod touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.
"Made for iPod" and "Made for iPhone" mean that an electronic
accessory has been designed to connect specifically to iPod or
iPhone, respectively, and has been certified by the developer to
meet Apple performance standards. Apple is not responsible for
the operation of this device or its compliance with safety and
regulatory standards. Please note that the use of this accessory
with iPod or iPhone may affect wireless performance.
Qualcomm® is a trademark of Qualcomm Incorporated, registered
in the United States and other countries, used with permission.
Qualcomm aptX™ audio is a trademark of Qualcomm Technologies
International, Ltd., registered in the United States and other
countries, used with permission.
Android is a trademark of Google Inc.
Other trademarks and trade names are those of their respective
owners.
®
®
®

Advertisement

Table of Contents
loading

Summary of Contents for Sony WH-1000XM2

  • Page 1 Chinese Model Tourist Model SPECIFICATIONS Except Chinese model Chinese model The LDAC™ name and logo is a trademark of Sony Corporation. Charging time: General The Bluetooth® word mark and logos are registered trademarks Approx. 4 hours owned by the Bluetooth SIG, Inc. and any use of such marks by Communication system: BLUETOOTH Specification version 4.1...
  • Page 2: Section 1 Servicing Notes

    WH-1000XM2 SECTION 1 SERVICING NOTES The SERVICING NOTES contains important information for servicing. Be sure to read this section before repairing the unit. DESTINATION ABBREVIATIONS HANDLING OF SLIDER UPPER ASSY AND SLIDER The following abbreviations for model destinations are used in this LOWER ASSY BY LUBRICANT APPLICATION service manual.
  • Page 3: Notes On Disassembly

    WH-1000XM2 INITIALIZING METHOD NOTES ON DISASSEMBLY After completion of repairs, be sure to perform the following pro- The precise noise canceling function of this unit is adjusted in the cedure to initialize this unit. production process. Therefore, it is not possible to disassemble the portion affecting...
  • Page 4: Section 2 Disassembly

    WH-1000XM2 SECTION 2 DISASSEMBLY • This set can be disassembled in the order shown below. 2-1. DISASSEMBLY FLOW SLIDER BLOCK 2-2. EARPAD 2-9. SLIDER UPPER ASSY (Page 4) (Page 10) L-ch R-ch 2-10. SLIDER LOWER ASSY 2-3. ORNAMENT (L) ASSY 2-7.
  • Page 5 WH-1000XM2 2-3. ORNAMENT (L) ASSY (L-CH) 5 Peel the MIC B sheet off of the housing block (L-ch). MIC FF holder ornament (L) block housing block ornament (L-ch) adhesive housing block (L-ch) electret cap ornament adhesive MIC B sheet microphone...
  • Page 6 WH-1000XM2 2-5. BUTTON ASSY, L KEY ASSY (L-CH) How to install the flexible flat cable lower lower When installing the flexible flat cable, side side ensure that the colored line is parallel to the connector after insertion. NC ambient power button...
  • Page 7 WH-1000XM2 2-6. JACK (L-CH) How to install the jack There is no gap between There is gap between L JACK board and jack. L JACK board and jack. L JACK board L JACK board 1 screw L JACK (2.0 4.0) board 3 Remove the four solders.
  • Page 8 WH-1000XM2 2-7. ORNAMENT (R) ASSY (R-CH) Installation osition of the orna ent adhesi e ornament 5 Peel the MIC B sheet off of housing MIC FF holder adhesive the housing block (R-ch). block housing block (R-ch) (R-ch) ornament (R) block...
  • Page 9 WH-1000XM2 2-8. LITHIUM ION BATTERY (R-CH) 1 Lift up the lithium ion battery block in the direction of the arrow. 2 Peel the lithium ion battery block off of the battery adhesive. Note: When removing the lithium ion battery –...
  • Page 10 WH-1000XM2 2-9. SLIDER UPPER ASSY Note 1: The left and right slider upper assys can be removed using the same procedure. This explanation uses illustrations from the right side. Note 2: Lubricant (SANKOL) is applied to the slider upper assy and slider lower assy.
  • Page 11 WH-1000XM2 2-10. SLIDER LOWER ASSY Note 1: The left and right slider lower assys can be removed using the same procedure. This explanation uses illustrations from the right side. Note 2: Lubricant (SANKOL) is applied to the slider lower assy. Be careful when handling so that you do not touch the portion applied with the lubricant (SANKOL).
  • Page 12 WH-1000XM2 2-11. SHAFT COVER Note 1: The left and right shaft covers can be removed using the same procedure. This explanation uses illustrations from the right side. 2 screw sheet Note 3: When removing a screw (M1.7), a screw Note about installing the shaft cover sheet is attached to the screw (M1.7).
  • Page 13: Exploded Views

    WH-1000XM2 SECTION 3 EXPLODED VIEWS Note: • -XX and -X mean standardized parts, so • The mechanical parts with no reference • Refer to “COLOR VARIATIONS” on page 2 they may have some difference from the number in the exploded views are not sup- about color variation of the unit.
  • Page 14 WH-1000XM2 3-2. HOUSING (R-CH) SECTION headband section – L-ch – – R-ch – FFC1 BAT1 TPS1 Note: When removing the lithium ion battery (Ref. No. BAT1) from the battery adhesive (Ref. No. 52), the lithium ion battery (Ref. No. BAT1) cannot be reused. Be sure to replace them with new parts.
  • Page 15 WH-1000XM2 3-3. HEADBAND SECTION HPN1 – R-ch – – L-ch – L JACK board Note: 1 Lubricant (SANKOL) is applied to the Ref. No. 105, 106 and Note: 2 When the Ref. No. HPN1 is replaced, the serial number chang- 107.
  • Page 16: Section 4 Accessories

    WH-1000XM2 SECTION 4 ACCESSORIES Ref. No. Part No. Description Remark 4-697-248-11 MANUAL, INSTRUCTION (Operating Instructions) (Except CH) 4-697-248-21 MANUAL, INSTRUCTION (Operating Instructions) (CH) 4-697-249-12 GUIDE, REFERENCE (ENGLISH, SPANISH, FRENCH) (US, CND, LA) 4-697-249-21 GUIDE, REFERENCE (SIMPLIFIED CHINESE) (CH) 4-697-249-32 GUIDE, REFERENCE...
  • Page 17 WH-1000XM2 MEMO...
  • Page 18: Revision History

    WH-1000XM2 REVISION HISTORY Ver. Date Description of Revision 2017.08...

Table of Contents