4-3. Video
4-3-1. Customer Picture Test
MAIN/T-CON BOARD
Main Section
Pass
Fail
Test Results
Picture Test Complete
If the Self Diagnosis Picture Test is OK, your TV may not have a
problem. Please follow steps below:
- Check your external devices and connections.
- Try picture reset by selecting Settings > Picture >
Expert Settings > Reset Picture.
- Update to the latest software version by selecting
Settings > Support > Software Update.
Close
Picture Test Complete
Test 1
Test 2
! Failed
! Failed
Please try to contact the Samsung Call Center.
Be ready to provide this information to the support agent.
- Model Code : XXXXX
- Software Version : XXXXX
The serial and version numbers can be found on the sticker on the back or right side of your TV.
Close
•
Check Signal Source and other inputs
Test 3
! Failed
•
Replace Main/T-CON Board or Panel
4. Troubleshooting
Problem
4-13