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Customer Care
For domestic customer care issues, including billing issues, general service
needs, or to order additional services, contact Nextel Customer Care.
Visit nextel.com for a variety of Customer Care services:
•
Browse for information on phones, coverage, rates, and other Nextel
services. View and download user's guides, try out our interactive virtual
products and service demos, find answers to frequently asked questions,
order accessories, locate service and repair centers, upgrade phone
software, send a message, and more.
•
For self-service on your Nextel account, click on My Account to view
your account, pay your bill, add phones to your account, reset your Voice
Mail password, and more.
•
For online assistance, click on Contact Us to send us an email request. Our
representatives are committed to assisting you. Every effort will be made to
address your questions or concerns within 24 hours. Contact us to add
Wireless Web and other services, change rate plans, inquire on your bill,
and more.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
To complement the i60c phone and Nextel Worldwide Service, Nextel has also
launched International Roaming Customer Care support. When traveling
outside of the U.S. and Canada, call +1 (360) 662-5202 for your Customer Care
Service needs. This Customer Care number will be toll-free from your Nextel
handset both domestically and internationally.
For more information about Nextel or to view this guide on our Web site, visit
us on nextel.com.
International and domestic coverage, rates, and other information are also
available on nextel.com.
Ordering Information
Nextel Business Networks
as well as inside your company. These Networks link Nextel customers in
similar industries or geographies. So, if you need to reach a client, vendor, or
contractor instantly, work smarter by joining the Nextel Business Networks.
Call 1-888-NEXTEL2 (1-888-639-8352).
2
®
allows you to communicate with individuals outside
nextel.com
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