Motorola HMUG1080 User Manual page 64

Issues and Solutions
Wireless camera is displayed on the device list with a YELLOW icon with a status of
restoring communications.
The wireless camera was discovered and functioned properly, but is reporting a status of
restoring communications. Take the following steps to correct this condition:
1 Disarm the system.
2 Select the wireless camera from the drop-down menu.
3 Verify that no image is displayed from the camera. If the image from the camera is
displayed, then try closing and restarting the MHM program.
4 Move the camera closer to the USB Gateway so that both are within direct line of sight
and neither is close to any metal objects like a PC tower or electrical appliance.
5 If batteries are used, try the AC adapter since the batteries may be discharged.
6 Go to Discovery, delete the camera, and re-discover it.
Live camera view image is too dark.
1 Disarm the system.
2 Select the camera that is too dark from the drop down menu.
3 Open the edit panel for the camera.
-Adjust the brightness.
-Adjust the contrast.
4 Adjust the camera position
-The camera should not be positioned to view an object at close range.
-The camera should not be positioned towards a dark area.
-The camera should not be positioned towards a very bright area.
5 Increase the lighting in the room.
Live camera view image is too bright
1 Disarm the system.
2 Select the camera that is too bright from the drop down menu.
3 Open the edit panel for the camera.
-Adjust the brightness.
-Adjust the contrast.
4 Adjust the camera position. The camera should not be positioned towards a bright area
such as a window or light.
5 Decrease the lighting in the room.
Home Monitoring & Control System
55 MHM User Guide