Mobile App - Tesla MODEL X Owner's Manual

Mobile App

The Tesla mobile app allows you to communicate with
Model X remotely using your iPhone® or Android™
phone.
To use the mobile app
To set up the Tesla mobile app to communicate with
your Model X:
1. Download the Tesla mobile app to your phone.
2. Log in to the Tesla mobile app by entering your Tesla
account credentials.
3. Enable mobile access to your Model X by touching
Controls > Safety & Security > Mobile Access
(see Controls on page
Your phone and vehicle must both be actively
connected to cellular service to allow the mobile app to
communicate with your vehicle. Tesla recommends that
you always have a functional physical key readily
available if parking in an area with limited or absent
cellular service, such as an indoor parking garage.
If multiple vehicles are linked to the Tesla Account, you
must switch to the Model X you want to access in the
mobile app before the phone can be used as a key.
Swipe left or right to change vehicles.
NOTE: In the event that you require lockout assistance
from Tesla due to a non-warranty issue, such as having
limited cellular connectivity and having no secondary
key available, your expenses are not covered under the
Roadside Assistance policy.
NOTE: Tesla does not support the use of third party
applications to contact Model X.
Overview
The Tesla mobile app's home screen allows you to:
• See the name of your vehicle (if you have one).
• View your vehicle's estimated range.
• See which gear the vehicle is in (driving, park, etc.).
• Enable maximum defrost to warm your vehicle in cold
conditions.
• Enable keyless driving.
• Open the front trunk.
• Lock or unlock your vehicle.
• View your vehicle's odometer, VIN, and current
firmware version.
For supported video sources, send videos to Tesla
Theater by sharing the link through the mobile app.
Navigate to the movie, show, or video you want to play
on your phone and touch the share button. Share the
video with the Tesla app and it appears on the
touchscreen if Model X is in Park.
166
132).
Climate
Check the interior temperature and heat or cool the
cabin before driving (even if it's in a garage). You can
also control the seat heaters and defrost the windshield.
Turn Climate On: This allows you to precondition the
cabin to your desired temperature and turn on or off the
steering wheel and seat heaters.
Defrost helps to melt snow, ice, and frost on the
windshield, driver and passenger windows, mirrors.
Using the mobile app to precondition Model X also
warms the Battery as needed.
NOTE: In extremely cold weather or icy conditions, it is
possible that your charge port latch may freeze in place.
In cases where you cannot remove or insert the charge
cable, or the vehicle is not Supercharging due to the
latch being frozen in place, use your Tesla mobile app to
precondition your vehicle on HI for approximately 30-45
minutes (you must use your mobile app to precondition
the vehicle; setting your climate to HI using the
touchscreen is not effective). This can help thaw ice on
the charge port latch so the charge cable can be
removed or inserted.
Controls
The Controls tab allows you do the following:
• Vent the windows.
• Lock or unlock Model X from afar.
• Flash the lights or honk the horn to find where
Model X is parked.
• Enable Keyless Driving.
NOTE: Keyless Driving can be used when you do not
have your key or to bypass PIN to Drive in cases
where you forgot your PIN or your touchscreen is
unresponsive (see PIN to Drive on page
• Open the front or rear trunk.
• Open and close your garage door if your vehicle has
a programmed HomeLink connection, if available (see
HomeLink Universal Transceiver on page
• Enable or disable valet mode (see
page 46).
• Enable/disable Sentry Mode (see
page 157).
• Enable/disable Speed Limit Mode and receive
notifications when the vehicle's driving speed is
within approximately 3 mph (5 km/h) of your
selected maximum speed (see
page 137).
157).
161).
Valet Mode on
Sentry Mode on
Speed Limit Mode on
MODEL X Owner's Manual