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Dishwasher
SN45EW69CS
en
User manual
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens SN45EW69CS

  • Page 1 Dishwasher SN45EW69CS User manual Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Etagere ........... 25 General information...... 4 Folding prongs ....... 25 Intended use........ 4 Basket heights........ 26 Restriction on user group.... 4 Before using for the first time ..   26 Safe installation ........ 5 Performing the initial configura- Safe use ........... 6 tion.......... 26 Damaged appliance ...... 8 Risk to children ........ 9...
  • Page 3 Customer Service......   60 Interrupting programme .... 35 Product number (E-Nr.), produc- Terminate programme.... 36 tion number (FD) and consecut- Switching off appliance .... 36 ive numbering (Z-Nr.) ..... 61 Basic settings........    37 AQUA-STOP guarantee .... 61 Overview of basic settings ..... 37 Technical specifications....   62 Changing basic settings.... 39 Information regarding Free and Open Source Software .... 62...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Safe Installation

    Safety en Cleaning and user maintenance must not be performed by chil- dren unless they are being supervised. Keep children under the age of 8 years away from the appliance and power cable. Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury.
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of electric shock! Cutting through the supply hose or immersing the Aqua-Stop valve in water is dangerous. ▶ Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve. ▶ Never cut through the supply hose. The supply hose con- tains electric power cables.
  • Page 7 Safety en ¡ Highly caustic alkaline or highly acidic cleaning agents in con- junction with aluminium parts in the interior of the appliance may cause explosions. ▶ Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g.
  • Page 8: Damaged Appliance

    en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 9: Risk To Children

    Safety en Risk to children Follow the safety instructions if there are children in your home. WARNING ‒ Risk of suffocation! ¡ Children may put packaging material over their heads or wrap themselves up in it and suffocate. ▶ Keep packaging material away from children. ▶...
  • Page 10 en Safety WARNING ‒ Risk of injury! Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves. ▶ Keep children away from the appliance when open. WARNING ‒ Risk of suffocation! Children may become trapped in the appliance and suffocate. ▶...
  • Page 11: Preventing Material Damage

    Preventing material damage en ¡ Modified or damaged water hoses Preventing material damage Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to prevent Only use the water hoses sup- material damage to your appliance, ▶...
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy ¡ Unsuitable cleaning agents may Saving energy damage the appliance. If you follow these instructions, your Do not use a steam cleaner. ▶ appliance will use less electricity and So as not to scratch the finish ▶...
  • Page 13: Sensors

    Installation and connection en If the automatic door opening is de- Sensors activated, energy consumption in- The sensors adjust the programme creases and the drying phase is usu- sequence and strength in the auto- ally reduced. matic programmes depending on the → "Overview of basic settings", level and type of soiling.
  • Page 14: Drainage Connection

    en Installation and connection walls. If you subsequently install your Also check that there is no cover dishwasher as a free-standing appli- in the drainage system preventing ance, you must stop it from tipping the wastewater from being dis- over, e.g. by screwing it to the wall or charged.
  • Page 15 Installation and connection en Insert the mains plug of the appli- ance into a nearby socket. The connection data for the appli- ance can be found on the rating plate. Check that the mains plug is inser- ted properly.
  • Page 16: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 61.
  • Page 17: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 30 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 24 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 26 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 18 en Familiarising yourself with your appliance 4 5 6 "Switching on the appliance" → Page 34 ON/OFF button and reset button "Switching off the appliance" → Page 36 "Terminating the programme" → Page 36 "Programmes" → Page 20 Programme buttons Display The display shows information about progress of the programme, the remaining running time or the basic settings.
  • Page 19 Familiarising yourself with your appliance en Programme sequence display The programme sequence display shows the cur- rent cycle of the appliance, e.g. washing, rinsing or drying. Depending on the appliance specifications...
  • Page 20: Programmes

    en Programmes Programmes Programmes You can find an overview of the pro- ted. The running time will change if grammes that can be selected here. the rinse aid system is switched off Different programmes, which can be or rinse aid needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 21 Programmes en Programme Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50 ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 22 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 63 °C household food remnants ¡...
  • Page 22: Information For Test Institutes

    en Additional functions Tip: To reset the program, use the Information for test institutes Home Connect app or reset your ap- Test institutes are provided with in- pliance back to the factory setting. formation for comparability tests, e.g. → "Overview of basic settings", according to EN60436.
  • Page 23: Features

    Features en Top basket Additional func- tion Arrange cups and glasses in the top ¡ Switch on with small basket. loads. Half Load ¡ It is recommended adding less detergent to the detergent dis- penser than for a full machine load. ¡...
  • Page 24: Bottom Basket

    en Features Raise or lower the basket evenly to the right level. → "Basket heights", Page 26 Cutlery drawer Arrange cutlery in the cutlery drawer. Check that the basket is level on both sides. Slide the basket back in. Bottom basket Arrange pans and plates in the bot- tom basket.
  • Page 25: Etagere

    Features en Push the lever forwards and fold Etagere down the prongs ⁠ . Use the cutlery shelf and space un- derneath for small cups and glasses or for large items of cutlery, e.g. wooden spoons or serving cutlery. To use the prongs again, fold them back up.
  • Page 26: Basket Heights

    en Before using for the first time Basket heights Set the baskets at the right height. Appliance height 81.5 cm with cutlery drawer Setting Top basket Bottom basket 1 max. ø 16 cm 31 cm 2 max. ø 18.5 cm 27.5 cm 3 max.
  • Page 27: Overview Of Water Hardness Set- Tings

    Water softening system en Water hardness °E Hardness range mmol/l Setting value 9 - 10 Soft 1.2 - 1.4 H:01 11 - 12 Medium 1.5 - 1.8 H:02 13 - 15 Medium 1.9 - 2.1 H:03 16 - 20 Medium 2.2 - 2.9 H:04 21 - 26 Hard...
  • Page 28: Switching Off The Water Softening System

    en Water softening system Do not use table salt. ¡ The water hardness is 0 - 8 °E. You do not need to use special Add the special salt to the dis- salt. penser. Press ⁠ . To open the basic settings, press for 3 seconds.
  • Page 29: Rinse Aid System

    Rinse aid system en Additional power consumption in 0.05 The consumption values specified are laboratory measurements determ- ined in accordance with the currently applicable standard and using the Eco 50° programme and the factory value of the water hardness is set to 16 - 20°E.
  • Page 30: Switching The Rinse Aid System Off

    en Detergent based bleaching agents are generally Switching the rinse aid sys- used to remove coloured marks, e.g. tem off tea or ketchup. If you find the rinse aid refill indicator Note: Follow the manufacturer's in- irritating, e.g. when using combined structions for each detergent. detergents with a rinse aid compon- Detergent Description...
  • Page 31: Unsuitable Detergents

    Detergent en Separate detergents Unsuitable detergents Separate detergents are products Do not use detergent which could that do not contain components other cause damage to the appliance or than detergent, e.g. powder deter- present a risk to health. gent or liquid detergent. With powder and liquid detergent the Detergent Description...
  • Page 32: Adding Detergent

    en Tableware ¡ The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid. ¡ Use tablets with a special drying performance. Adding detergent To open the detergent dispenser, press the locking latch. Add the detergent to the dry deter- a The lid clicks into position.
  • Page 33: Damage To Glass And Tableware

    Tableware en Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Avoid damage to glass and table- is too high. ures. ware. After the programme has ended, take glass- Cause Recommendation ware and cutlery out...
  • Page 34: Removing Tableware

    en Basic operation To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 35: Setting A Programme

    Basic operation en Setting a programme Starting the programme To adjust the wash cycle to the soil- Press ▶ ing level of the tableware, select a a The programme has ended when suitable programme. the display shows "00h:00m". Press the right programme button. ▶...
  • Page 36: Terminate Programme

    en Basic operation few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open. Press ⁠ . a The programme is saved and the appliance switches off. Press to resume the pro- gramme.
  • Page 37: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H:04 H:00 - H:07 Set the water softening system to your water hardness.
  • Page 38 en Basic settings Basic setting Display text Selection Description EmotionLight EL:02 EL:00 - EL:02 Interior light. ¡ The interior light is switched off for the "EL:00" setting. ¡ If you use the "EL:01" setting, the interior lighting can be activated via the ON/OFF button ⁠ . ¡...
  • Page 39: Changing Basic Settings

    Basic settings en Basic setting Display text Selection Description autoOpen Dry o:02 o:00 - o:02 Activate or deactivate automatic opening of the appliance door during the drying phase. The following settings are possible: ¡ With the "o:00" setting, automatic door opening is deactivated in all programmes.
  • Page 40: Home Connect

    en Home Connect Home Connect Home Connect This appliance is network-capable. Connect your appliance to a mobile device to control its functions via the Home Connect app. Start the app and set up access The Home Connect services are not for Home Connect. available in every country. The avail- The Home Connect app guides ability of the Home Connect function you through the entire login pro-...
  • Page 41: Remote Start

    Home Connect  en Home Connect has been set up and nect server and if Remote Dia- whether the appliance is connected gnostics is available in the country in to your home network. which you are using the appliance. Tip: For further information and de- Remote start tails about the availability of Remote Diagnostics in your country, please...
  • Page 42: Declaration Of Conformity

    Information on data protection can be A detailed RED Declaration of Con- retrieved in the Home Connect app. formity can be found online at www.siemens-home.bsh-group.com Declaration of Conformity among the additional documents on the product page for your appliance. BSH Hausgeräte GmbH hereby de-...
  • Page 43: Machine Care

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.siemens-home.bsh- mend cleaning your appliance at reg- group.com/store or from customer ular intervals. service.
  • Page 44: Filter System

    en Cleaning and servicing Do not place any additional ma- chine cleaner in the appliance in- terior. Press ⁠ . Press ⁠ . a Machine Care is run. a Once the programme has ended, the indicator for Machine Care goes out. Filter system Pull down the micro filter to re- The filter system removes coarse...
  • Page 45: Cleaning Spray Arms

    Cleaning and servicing en Make sure that the locking catches Insert the lower spray arm. on the coarse filter click into posi- a The spray arm clicks into position. tion. Insert the upper spray arm and Insert the filter system into the ap- screw it firmly in place.
  • Page 46: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 47: Error Code / Fault Display / Signal

    Troubleshooting en Fault Cause troubleshooting Appliance door opens too Door is not correctly adjus- Adjust the appliance door as de- ▶ wide at the end of the pro- ted. scribed in the installation instruc- gramme. tions. The door gap must be at least 70 mm - 100 mm.
  • Page 48 en Troubleshooting Fault Cause troubleshooting E:32-00 will light up altern- ately or indicator for water supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks. Restore the power supply. Switch the appliance on.
  • Page 49: Washing Results

    Troubleshooting en Fault Cause troubleshooting A different error code ap- A technical fault is present. Press . pears in the display window. Unplug the appliance or switch off the fuse. E:01-00 to E:90-10 Wait at least 2 minutes. Insert the mains plug of the appli- ance in a socket or switch on the fuse.
  • Page 50 en Troubleshooting Fault Cause troubleshooting Tableware is not dry. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- Activate Extra Dry. ▶ prove drying performance. Tableware removed too Wait until the programme ends. early or drying process not Only remove tableware 30 minutes yet ended.
  • Page 51 Troubleshooting en Fault Cause troubleshooting Remnants of food on table- Filters are soiled. Clean the filters. ▶ → "Cleaning filters", Page 44 ware. Filters are inserted incor- Insert the filters properly. → "Filter system", Page 44 rectly and/or not engaged. Engage the filters. Washing programme selec- Select a more intensive washing ▶...
  • Page 52 en Troubleshooting Fault Cause troubleshooting Water marks on plastic Due to laws of physics Select a more intensive pro- ▶ parts. droplet formation on plastic gramme. → "Programmes", Page 20 surfaces is unavoidable. After drying water marks are Position tableware at an angle. ▶...
  • Page 53 Troubleshooting en Fault Cause troubleshooting Tea residue or lipstick marks Washing temperature is too Select a programme with a higher ▶ on tableware. low. washing temperature. → "Programmes", Page 20 Too little detergent is being Use a suitable "Detergent " ▶ → Page 30 and follow the manufac- used or is unsuitable.
  • Page 54 en Troubleshooting Fault Cause troubleshooting Plastic parts are discol- Washing temperature is too Select a programme with a higher ▶ oured. low. washing temperature. → "Programmes", Page 20 Tableware has been pre- Only remove large remnants of food ▶ cleaned too intensely. The and do not prerinse tableware.
  • Page 55: Home Connect Problem

    Troubleshooting en Fault Cause troubleshooting Rust spots on cutlery. Cutlery is not sufficiently Use rust-resistant tableware. ▶ rust-resistant. Knife blades are often more severely af- fected. Cutlery may also rust if Do not wash rusting items. ▶ washed together with rust- ing items.
  • Page 56: Information On Display Panel

    en Troubleshooting Information on display panel Fault Cause troubleshooting Add "Special salt" → Page 27. Special salt refill indicator Insufficient special salt. ▶ lights up. Sensor does not detect spe- Do not use special salt tablets. ▶ cial salt tablets. Refill indicator for special Water softening system is Setting the water softening system ▶...
  • Page 57: Mechanical Damage

    Troubleshooting en Fault Cause troubleshooting → "Terminate programme", Programme starts automat- You did not wait until pro- ▶ ically. gramme ended. Page 36 Appliance stops during the Appliance door is not closed Close the appliance door. ▶ programme or cuts out. properly. Power and/or water supply Check the power supply.
  • Page 58 en Troubleshooting Fault Cause troubleshooting Knocking or rattling noise. Load the appliance with more table- ▶ ware. Light items of tableware Position light items of tableware se- ▶ move about during the wash curely. cycle.
  • Page 59: Clean Wastewater Pump

    Transportation, storage and disposal en Clean wastewater pump Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned. WARNING Risk of injury! Sharp and pointed objects or frag- ments of glass may block the waste a The pump cover clicks into posi-...
  • Page 60: Protect Appliance From Frost

    en Customer Service Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 61: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Customer Service en We will always find an appropriate Product number (E-Nr.), pro- solution and try to avoid unnecessary duction number (FD) and con- visits being made by a Customer Ser- secutive numbering (Z-Nr.) vice technician. With any warranty claims, we will You can find the product number (E- make sure that your appliance is re- Nr.), the production number (FD) and...
  • Page 62: Technical Specifications

    en Technical specifications needs to be turned off if you are Capacity 14 place settings away from home for a long period, This product contains a light source e.g. on holiday for several weeks. from energy efficiency class G. The light source is available as a spare part and should only be replaced by Technical specifications Technical specifications...
  • Page 63 Technical specifications en To file a request, please email to oss- request@bshg.com or send a written request to BSH Hausgeräte GmbH, Carl-Wery-Str. 34, D-81739 München, Germany. Reference "OSSREQUEST" The cost of performing your request will be charged to you. This offer is valid three years from the date of pur- chase or at least as long as we offer support and spare parts for the re-...
  • Page 64 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001508231* 9001508231 (000325) 650 A1...

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