Initial Setup; Using The Tv Controller; Troubleshooting And Maintenance - Samsung QN7 A Series User Manual

03 Initial Setup

When you turn on your TV for the first time, it immediately
starts the Initial Setup. Follow the instructions displayed on the
screen and configure the TV's basic settings to suit your viewing
environment.

Using the TV Controller

You can turn on the TV with the TV Controller button at the
bottom of the TV, and then use the Control menu. The Control
menu appears when the TV Controller button is pressed while
the TV is On.
• The screen may dim if the protective film on the SAMSUNG
logo or the bottom of the TV is not detached. Please remove
the protective film.
Control menu
TV Controller button / Remote control sensor
Setting the sound sensor
You can turn on or off the sound sensor by
using its switch at the bottom of the TV.
With the TV on, you can push the switch to the
left to turn on the sound sensor or to the right
to turn off it.
See the pop-up window on the TV to check whether the sound
sensor is turned on or off.
• The position and shape of the sound sensor may differ
depending on the model.
• During analysis using data from the sound sensor, the data is
not saved.
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04 Troubleshooting and
Maintenance
Troubleshooting
For more information, see "Troubleshooting" or "FAQ" in the
e-Manual.
> Settings > e-Manual > Troubleshooting or FAQ
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung service
centre.
• This TFT LED panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however,
a few bright or dark pixels on the screen. These pixels will
have no impact on the performance of the product.
• To keep your TV in optimum condition, upgrade to the latest
software. Use the Update Now or Auto update functions on
the TV's menu ( > Settings > Support > Software Update
> Update Now or Auto update).
The TV won't turn on.
• Make sure that the AC power cable is securely plugged in to
the One Connect Box and the wall outlet.
• Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing a
solid red.
• Try pressing the TV Controller button at the bottom of the TV
to make sure that the problem is not with the remote control.
If the TV turns on, refer to "The remote control does not work".
The remote control does not work.
• Check if the remote control sensor at the bottom of the TV
blinks when you press the remote's Power button.
– When the remote's battery is discharged, charge the
battery using the USB charging port, or turn over the
remote to expose the solar cell to light.
• Try pointing the remote directly at the TV from 1.5-1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV. To pair a
Samsung Smart Remote, press the
for 10 seconds.
+ buttons together