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Troubleshooting
Ensure that the bit rate of the file is not too low.
The higher the bit rate of the file, the better it
will sound. The minimum recommended bitrate
is 128kbps for MP3s and 96kbps for WMAs.
Try lowering the volume of the player.
Ensure that the headphones are attached
securely to the player.
The player will not play my music file.
Ensure that the file is in a compatible format.
The file may be copy-protected and you no
longer have authorization to play this file. If you
feel this is in error, please contact the service
from which you downloaded the file.
The LCD characters are corrupted or something
is wrong with the display.
Ensure that the correct menu language has
been set.
Reset the player (use a paper clip to gently
press the Reset button on the rear of the
player) and try again.
The player has malfunctioned.
Reset the player (use a paper clip to gently
press the Reset button on the rear of the
player) and try again.
Try updating the player's firmware. Please
refer to the Firmware Upgrades section of this
manual for instructions.
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