Procedure For Making A Warranty Claim; Warranty Conditions - Samsung UHD Evolution Kit SEK-2500U User Manual

WARRANTY
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the
original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials and workmanship for a limited warranty period of 1 year. (90 Days Parts and
Labor for Commercial Use)
This limited warranty begins on the original date of purchase.
To receive warranty service, the purchaser must contact SAMSUNG for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized service
center. The original dated bill of sale must be presented upon request as proof of purchase to
SAMSUNG or SAMSUNG's authorized service center.

PROCEDURE FOR MAKING A WARRANTY CLAIM

To make a claim under the warranty, you must contact the Samsung Contact Center during the
Warranty Period to discuss the problems you are having with the product. If a repair or replacement
is required, you will be provided with a Warranty Claim Number and the address of an Authorized
Service Center.
If you are provided with a Warranty Claim Number, to obtain a repair or replacement of the product,
you must send the product to the Authorized Service Center whose address you have been given
together with:
(i) a copy of your completed warranty card or, if you have already provided this to Samsung, your
name, address and contact telephone number;
(ii) your original receipt, invoice or sales slip for the purchase of the product as new;
(iii) your Warranty Claim Number.
Samsung will then repair or replace the product and return it to you using the contact details
provided.

WARRANTY CONDITIONS

1. The warranty is only valid if the above procedure for making a warranty claim is followed.
2. Samsung's obligations are limited to the repair or, at its discretion, replacement of the product or
the defective part.
3. Warranty repairs must be carried out by Samsung Authorized Service centers. No re-
imbursement will be made for repairs carried out by service centers or dealers that are not
authorized by Samsung and any such repair work and damage to the products caused by such
repair work will not be covered by this warranty.
4. This product is not considered to be defective in materials nor workmanship if it requires
adaptation to conform to national or local technical or safety standards in force in any country
other than the one for which the product was originally designed and manufactured. This
warranty will not cover, and no re-imbursement will be made for such adaptation, nor for any
damage which may result.
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5. The warranty does not apply to any product that has been damaged or rendered defective as a
result of any of the following excluded reasons, namely:
a. as a result of accident, misuse, or abuse;
b. through the failure to use this product for its normal purposes;
c. by the use of parts not manufactured or sold by Samsung;
d. by modification without the written permission of Samsung;
e. by damage resulting from transit, neglect, power surge or failure;
f. by damage resulting from lightning, water, fire, or acts of God;
g. as a result of normal wear and tear; or
h. difference in broadcasting methods or product standards between countries.
6. This warranty is valid for any person who legally acquired possession of the product during the
warranty period.
7. NOTHING IN THESE WARRANTY CONDITIONS SHALL EXCLUDE OR LIMIT SAMSUNG'S
LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY THE PROVEN NEGLIGENCE OF
SAMSUNG, UNLESS SUCH LIMITATION OR EXCLUSION IS PERMITTED BY APPLICABLE
LAW.
8. WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED OR
LIMITED BY LAW, SAMSUNG SHALL NOT BE LIABLE FOR: ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES LOSSES OR EXPENSES; OR LOST PROFITS;
OR LOSS OF USE OR LOSS OF DATA; OR DAMAGE TO GOODWILL, REPUTATION OR LOST
BUSINESS, ARISING DIRECTLY OR INDIRECTLY, FROM THE PURCHASE, USE OR SALE
OF THE PRODUCT, WHETHER OR NOT SAMSUNG WAS ADVISED OR AWARE OF THE
POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.
9. WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED
OR LIMITED BY LAW, SAMSUNG'S LIABILITY UNDER OR IN CONNECTION WITH THIS
WARRANTY OR THE PURCHASE, USE OR SALE OF THE PRODUCT SHALL NOT EXCEED
THE PRICE PAID FOR THE PRODUCT AS NEW.
10. UNLESS PROVIDED FOR IN THIS WARRANTY, ALL CONDITIONS, WARRANTIES AND TERMS
IMPLIED BY STATUTE OR OTHERWISE ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT
PERMISSIBLE BY LAW.
11. The above warranty conditions do not affect your statutory rights as a consumer or otherwise.
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