Nec Esmpro - NEC Express5800/R110j-1 Manual

◆This symptom is fixed in the Agentless Management Service (AMS) 1.43.0.0.
This AMS is included in the Starter Pack. Please apply the Starter Pack Version S8.10-006.03 or later. If the AMS
1.40.0.0 is already installed in your server, and you want to apply Starter Pack Version S8.10-006.03, you need to
update the AMS separately. For further explanation about the updating, please check the Starter Pack website.
◆If you want to use Agentless Management Service (AMS) 1.40.0.0, please do the following steps to stop the
increasing of the handle count.
(1) Stop the AMS service by typing "net stop ams" in a command prompt.
(2) Explore to C:\Program Files\OEM\AMS\Service folder.
(3) Rename the file storelib.dll to storelib.dll.bak
(4) Start the AMS service by typing "net start ams" in a command prompt.
(*1) The following message may be displayed when stopping AMS, but there is no problem.
A system error has occurred.
System error 1067 has occurred.
The process terminated unexpectedly.
The Agentless Management Service service was stopped successfully.
(*2) The following message may be displayed when starting AMS, but there is no problem.
The requested service has already been started.
◆There are 2 ways to check the version of Agentless Management Service (AMS).
- The way to confirm on the OS of the target system.
(1) Run the following command on Windows PowerShell.
> Get-WmiObject Win32_Product | Select-Object Name,Version | Select-String "Agentless Management
Service"
(2) Check the version from the command result.
- The way to confirm on the remote system with using iLO Web I/F.
(1) Login to iLO Web I/F with Web browser on the remote system.
(2) Select the "Firmware & OS Software" on the left menu, and then select "Software".
(3) Check the version of "ams.exe" displayed in "Product Related Software".
● Note on using NEC ESMPRO Manager (Windows) and Express Report Service (MG)
Depending on the combination of iLO firmware version of this product with NEC ESMPRO Manager (Windows) and
Express Report Service (MG) (Windows), it may be necessary to update NEC ESMPRO Manager (Windows) and iLO
Receiving Information (ilo en.mtb). Please refer to the end of this chapter to confirm/update to the latest version, if needed.
◆Phenomena regarding NEC ESMPRO Manager (Windows)
iLO firmware

NEC ESMPRO

version Manager
(Windows) Version
2.10 or higher Lower than 6.25
Lower than 6.47
Phenomena
･ Configuration Tab - Server Status screen
"SNMP Alert setting" will show error message "Failed to get SNMP Alert
setting".
･ Remote Control Tab - iLO Information - Show IML or Save IML
NEC ESMPRO Manager will fail to get IML information and Show IML or
Save IML feature will not work.
･ AlertViewer
New Alerts of hardware failure added with firmware update will be
displayed as "Unknown" alert on AlertViewer.
･ AlertViewer
New Alerts of hardware failure added with firmware update will be
displayed as "Unknown" alert on AlertViewer, or they will not be displayed
on AlertViewer.