Maxtor OneTouch 4 500GB User Manual page 72

If you've forgotten both your password and (if you've set one) the answer to your security
question, you must erase and reformat your OneTouch drive before you can use it again.
To erase your OneTouch drive,
Step 1: If the DrivePass password window is open, click Forgot your Password?
Step 2: Click Security in the Command panel.
Maxtor OneTouch IV
Figure 20: DrivePass Password Window
— OR —
Open Maxtor Manager.
The Security window opens:
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