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Amazon Basics Smart Light Bulb Troubleshooting Guide
This guide provides troubleshooting tips during installation and setup of
the Amazon Basics Smart Light Bulb (Dimmable Soft White, Tunable
White, Color Changing). Additional product information is included on the
product detail page.
1.
Getting Started
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II.
2.
Setup & Use with Alexa app
I.
II.
III.
IV.
V.
VI.
VII.
VIII.
3.
Troubleshooting
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III.
IV.
Download the Alexa App
Network requirement
Barcode scan for setup with Alexa
Add device in Alexa app
Rename you device
Use your device with Alexa
Create Alexa routines
Delete your device
Create Smart Home groups
Learn more about Alexa App
Factory reset
Have issue with connectivity
Alternative setup methods
Error code (-1:-1:-1:-1)
1
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Summary of Contents for Amazon Smart Light Bulb
- Page 1 Amazon Basics Smart Light Bulb Troubleshooting Guide This guide provides troubleshooting tips during installation and setup of the Amazon Basics Smart Light Bulb (Dimmable Soft White, Tunable White, Color Changing). Additional product information is included on the product detail page.
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Page 2: Getting Started
A: Yes. 2.4GHz network is required for setup Q: I have a dual Wi-Fi router. How could I use it? A: The Amazon Basics smart light bulb only works with 2.4GHz Wi-Fi. It is not compatible with 5G. 1. If it is broadcasting only 1 signal, you will need to go to the Wi-Fi management and create a 2.4GHz Wi-Fi signal first, choose it and... - Page 3 Amazon Basics Smart Light Bulb Troubleshooting Guide Q: How do I set up my Amazon Basics Smart Light bulb with Alexa app? A: Before setup, please make sure you have the latest Alexa app downloaded and are using 2.4 GHz Wi-Fi.
- Page 4 6. Select “Save” Q: How do I remove the Amazon Basics Smart Light Bulb from the Alexa app? A: Follow these steps to remove the device from your Alexa app: 1.
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Page 5: Troubleshooting
Q: Amazon Alexa app cannot find or connect to the smart LED light bulb. A: To resolve most discovery issues, try these steps: 1. Check that your phone/tablet and the Alexa app have the latest software version 2. - Page 6 Amazon Basics Smart Light Bulb Troubleshooting Guide Q: What if I lose the quick start guide, how can I set up my smart light bulb? A: You can set up your device via two alternative setup methods: 1. Alternative method 1- Add the device with the barcode on the light bulb.