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Troubleshooting
For toner replacement and paper loading procedures, or when problems have occurred when using the machine,
and you want to know how to solve them, see the following references to the other guides.
Symptom
Paper
When paper has run out
When there is a paper jam
Toner
When toner has run out
Staples
When there is a staple jam
When staples have run out
Scanning trouble
When originals scanned with the platen glass/feeder
become dirty
When memory becomes full during scanning
Printing trouble
When the exposure of a copy or print is different
from the original
When a print is dirty
Communications trouble
When you cannot send
When you cannot receive
When communications are slow
Other trouble
When the power does not turn ON
When the message "contact your service
representative with the error code below" is
displayed.
When an error message not covered by the above is displayed, see Chapter 8 of the Reference Guide, and Chapter 12 of the Sending Guide, "List of
Error Messages."
Guide
Chapter
Reference
7
Loading Paper
Reference
8
Clearing Paper Jams
Reference
7
Replacing the Toner Cartridge
8
Reference
Clearing Staple Jams
Finisher-V1/Saddle Finisher-V2/
Reference
7
Document Insertion Unit-C1/Punch Unit-
U1/W1/X1 (Optional)
Reference
7
Routine Cleaning
Reference
8
If Memory Becomes Full during Scanning
Sending
12
When Problems Occur
Adjusting the Machine (Adjustment/
Reference
4
Cleaning)
Reference
7
Routine Cleaning
Sending
12
When Problems Occur
Sending
12
When Problems Occur
Sending
12
When Problems Occur
Reference
When the Power Does Not Turn ON
8
Reference
8
Service Call Messages
Troubleshooting
Title
58
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