Troubleshooting - D-Link DSL-3580L Quick Installation Manual

TROUBLESHOOTING

SET-UP AND CONFIGURATION PROBLEMS
1. HOW DO I CONFIGURE MY DSL-3580L ROUTER WITHOUT THE CD, OR CHECK MY
WIRELESS NETWORK NAME (SSID) AND WIRELESS ENCRYPTION KEY?
- Connect your PC to the router using an Ethernet cable.
- Open a web browser and enter the address http://192.168.1.1
- The default username is admin. The default password is admin.
- If you have changed the password and can not remember it, you will need to reset the router to
set the password back to admin.
2. HOW DO I RESET MY DSL-3580L ROUTER TO FACTORY DEFAULT SETTINGS?
- Ensure the router is powered on.
- Press and hold the reset button on the rear of the device for 10 seconds.
Note: Resetting the router to factory default will erase the current configuration settings. To re-
configure your settings, log into the router as outlined in question 1, then run the Setup Wizard.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?
- Every PC that needs to connect to the router wirelessly, you will need to ensure you use the
correct Wireless Network Name (SSID) and encryption key.
- Use the web based user interface (as described in question 1 above) to check or choose your
wireless settings.
- Make sure you write down these settings so that you can enter them into each wirelessly
connected PC. You will find a dedicated area on the back of this document, this important
information for future use.
4. WHY CAN I NOT GET AN INTERNET CONNECTION?
For ADSL users please contact your ISP to make sure the service has been enabled/connected
by your ISP and that your ISP username and password is correct.
REGISTER FOR MYDLINK
Step 1:
At the router management page, go to Settings >> mydlink.
Step 2:
- If you have a mydlink account, select Yes, I have a mydlink account and enter your account
name and password. Click Save.
- If you do not have a mydlink account, select No, I want to create a new mydlink account
and enter your information. Tick the checkbox and click Sign Up.
You can now use your DSL-3580L with mydlink service.
Note: After mydlink registration is completed, your router's default PPPoE connection will be set to
Always On. If your ISP charges for usage, you may wish to manually choose Dial On Demand as
your default setting, however, mydlink features may not work as intended.
TECHNICAL SUPPORT
DSL-3580L
dlink.com/support
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