Page 1
WASHING MACHINE SERVICE MANUAL CAUTION READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLES CORRECTLY BEFORE OFFERING SERVICE. FOR LG TECHNICIAN MODEL : FH0D7DD*K*2...
FOR LG TECHNICIAN 1. SPECIFICATION ITEM FH0D7DD*K*2 COLOR STAINLESS SILVER/WHITE POWER SUPPLY 220V / 50Hz PRODUCT WEIGHT 81 kg WASHING 190 W ELECTRIC POWER WASH HEATER 2000 W CONSUMTION DRYING 2100 W WASH 46 rpm REVOLUTION SPEED SPIN Extra Low / Low / Medium / High / Extra High...
FOR LG TECHNICIAN 2. FEATURES & TECHNICAL EXPLANATION 2-1. FEATURES Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley. 6 Motion Washer is able to perform various drum actions or a combination of different actions depending on the wash program selected.
Page 5
FOR LG TECHNICIAN 2-2. NEURO FUZZY WASHING TIME OPTIMIZATION To get the best washing performance, optimal time is determined by the water temperature, the selected washing temperature, and the size of the load. water temperature washing time the best selected...
Page 6
FOR LG TECHNICIAN 2-5. THE DOOR CAN NOT BE OPENED While program is operating When a power failed and power plug is taken out in operation While Door Lock lights turn on. While the motor is in the process of intertial rotating, through the operation is paused.
FOR LG TECHNICIAN 3. PARTS IDENTIFICATION Shipping Bolts Power Plug • If the supply cord is damaged, it must be replaced by the Inlet Hose manufacturer or its authorized service technician in order to avoid a hazard. Dispenser Control Panel...
FOR LG TECHNICIAN 4. INSTALLATION Before servicing ask troubles of customers. Check the adjustment(power supply is 220V ac 60Hz, remove the transit bolts..). Check the troubles referring to the trouble shooting. Decide service steps referring to disassembly instructions. And then, service and repair.
Page 9
FOR LG TECHNICIAN HOW TO CONNECT THE INLET HOSE Cold Verify that the rubber washer is inside of the valve connector. Tighten the inlet hose securely to prevent leaks. CONNECT THE DRAIN HOSE Make sure that the hose is not twisted.
Page 10
FOR LG TECHNICIAN TEST OPERATION Preparation for Press the POWER Press the Start/Pause washing. button. button. • • Connect the power plug to Listen for a click to determine the outlet. if the door has locked. • Connect the inlet hose.
FOR LG TECHNICIAN 5. WIRING DIAGRAM / PROGRAM CHART Relay Relay Relay PCBA Steam Heater Heater Power Heater Drain & Bleach Pump Valve Motor Power Circulation Pump & Valve Door SW & Valve Steam water pressure Dry Fan motor Water Display &...
FOR LG TECHNICIAN 6. OPERATION POWER BUTTON EST.TIME REMAINING • Use this button to turn the • This display shows: power On/Off. a) the estimated time remaining in the cycle when operating. b) an error code when an error has been detected.
Page 13
FOR LG TECHNICIAN Option Button • Turbo wash: The option uses the Twin Spray and Optimization features of the washer to save time without sacrificing performance. • Time Delay: Allows the start of any cycle to be delayed for 3~19 hours.
FOR LG TECHNICIAN 7. TROUBLESHOOTING 7-1. BEFORE SVC CHECKING Be careful of electric shock or disconnecting the parts while trouble shooting. Voltage of each terminal is 220-240V~ and DC while applying an electric current. 7-2. QC TEST MODE The washer must be empty and the controls must be in the off state.
FOR LG TECHNICIAN 7-4. HOW TO KNOW TO TEMPERATURE OF EACH THERMISTOR AT OPERATING CONDITION. Thermistor in tub : Press the [Temp.] button. Thermistor in dry duct : Press the [Turbo Steam] button. 7-5. ERROR DISPLAY. • If you press the START/PAUSE button when an error is displayed, any error except will disappear and the machine will go into the pause status.
Page 16
FOR LG TECHNICIAN ERROR SYMPTOM CAUSE OVER • MAIN PWB ASSEMBLY is out of order. CURRENT • Winding in the STATOR ASSEMBLY is short-circuited. ERROR • The Dry Heater is out of order ☞ Replace the Dry Heater • The Connector of the Dry Heater is not connected properly to...
Power button. noise that may be present during the transmis- sion, and the acoustics of the room where the machine is located. Accordingly, LG does not guarantee that Smart Diagnosis would accurately trouble- shoot any given issue.
FOR LG TECHNICIAN 8. ERROR DIAGNOSIS AND CHECK LIST 8-1. DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION SYMPTOM GUIDE FOR SERVICE CALL NO POWER Is the power plug connected firmly to AC 220V outlet? Power failure? or Breaker opened? Visit to check Water inlet trouble Is “...
Page 19
FOR LG TECHNICIAN SYMPTOM GUIDE FOR SERVICE CALL Door error Is filter in the inlet valve clogged with foreign material? Close the door. Was the load too large? Avoid overloading. Clicking sound is heard once or twice, when the START/PAUSE button is pressed to start the cycle? Visit to service.
Page 20
FOR LG TECHNICIAN SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from Is a low-sudsing detergent used? the appliance. (In this condition, wash and spin do Is the proper amount of detergent used not operate nor- as recommended? mally) Recommend to reduce the amount of detergent.
FOR LG TECHNICIAN 8-2. FAULT DIAGNOSIS AND TROUBLE SHOOTING CAUTION 1. Be careful of electric shock or disconnecting the parts while trouble shooting. 2. First of all, check the connection of each part terminal with wiring diagram. 3. If you replace the MAIN PWB ASSEMBLY, Put in the connectors correctly.
Page 22
FOR LG TECHNICIAN NO WATER SUPPLY Is water supply shut-off? Open the tap. Is the tap opened? When you press both Rinse button and Spin Check the AIR CHAM- button simultaneously, is the water level fre- BER and the tube quency below 240? clogged with impurity.
Page 23
FOR LG TECHNICIAN NO WATER SUPPLY Is water supply shut-off? Open the tap. Is the tap opened? When you press both Spin button and Rinse Check the AIR CHAM- button simultaneously, is the water level fre- BER and the tube quency below 246? (clogged).
Page 24
FOR LG TECHNICIAN HEATING WITHOUT WATER When pressing Rinse and Spin at the same time after draining, is the water level frequency Replace the 255? S.PRESSURE When pressing Rinse and Spin buttons at the SWITCH ASSEMBLY same time while washing, is the water level...
Page 25
FOR LG TECHNICIAN WASH HEATER TROUBLE When checking the voltage between Replace the MAIN connector during whites washing. is the PWB ASSEMBLY. voltage 220V~? After power off, is the resistance of wire (YELLOW-BLACK) connectors between 10Ω~30Ω? Normal After power off and the heater terminal is Replace the HEATER disconnected, is the resistance 10Ω~30Ω...
Page 26
FOR LG TECHNICIAN SPIN TROUBLE Check the S.PRESSURE Check on the spinning, is the frequency of the SWITCH ASSEMBLY or water level 248 or more. The frequency can be HOSE (Pressure). checked by pressing the Rinse and Spin If the problem is on the buttons at the same time on the program.
Page 27
FOR LG TECHNICIAN WILL NOT CIRCULATE WATER Remove foreign mate- Is the impeller of the drain pump clogged? rial. Remove foreign mate- Are the Hose Connector and/or Hose clogged? rial. Reconnect or repair Is the connector disconnected, disassembled? the connector.
Page 28
FOR LG TECHNICIAN ERROR DISPLAY Is the resistance of 1 thermistors on Replace the thermistor. dry duct 2.5kΩ ~ 180kΩ (at 105°C ~ 0°C ) CHECK FOR DRY HEATER TROUBLE CHECK FOR DRY FAN HEATER TROUBLE Disassemble the cabinet cover and condens- ing bellows.
Page 29
FOR LG TECHNICIAN DRY HEATER TROUBLE Reconnect the Are receptacles correctly connected to receptacle the terminals of the DRY DUCT ASSEMBLY? After power off, is the resistance of Replace the dry heater. dry heater 10 ~ 40Ω? Replace the thermo- Is thermostat closed? stat.
Page 30
FOR LG TECHNICIAN DRY FAN MOTOR TROUBLE Is it disconnected, or disassembled? Reconnect or 【(1)-Yellow, 3pin】 repair connector. Replace the When checking woltage between connectors 【 (1)~(2), (2)~(3) 】 on drying, is the PWB ASSEMBLY voltage DC 20~30V as the figure? (Main) 【...
FOR LG TECHNICIAN 9. DISASSEMBLY INSTRUCTIONS The pictures are different according to washing machine’s spec. (Type of button, Hot/cold, Cold only and so on) PANEL ASSEMBLY, CONTROL ➀ Unscrew 2 screws on the back of the top plate. TOP PLATE ASSEMBLY ➁...
Page 32
FOR LG TECHNICIAN SPIN TROUBLE Check the SENSOR Check during spin if the frequency of the water SWITCH ASSEMBLY or level is 248 or more. HOSE (Pressure). If the problem is on the SENSOR SWITCH AS- SEMBLY or the HOSE,...
Page 33
FOR LG TECHNICIAN 9. DISASSEMBLY INSTRUCTIONS Be sure to unplug the machine out of the outlet before disassembling and repairing the parts. CONTROL PANEL ASSEMBLY ➀ Unscrew 2 screws on the back of the top plate. TOP PLATE ASSEMBLY ➁...
Page 34
FOR LG TECHNICIAN CABINET COVER ➀ Unscrew 6 screws from upper of the cabinet cover. ➁ Unscrew the screw from filter cover. ➀ Put a flat ( - ) screwdriver or putty knife into the both sides of the filter cover, and pull it out.
Page 35
FOR LG TECHNICIAN DISPENSER ASSEMBLY ➀ Disassemble the top plate assembly. ➁ Pull out the drawer. ➂ Push out the DISPENSER ASSEMBLY after unscrew 2 screws. DRAWER ➃ Unscrew the nut at the lower part of the dispens- ➄ Disassemble the 5 connentors from the valves.
Page 36
FOR LG TECHNICIAN CABINET COVER ➀ Unscrew the 6 screws from upper of the canbinet cover. ➁ Unscrew the screw from filter cover. ➂ Put a flat ( - ) screwdriver or putty knife into the both sides of the filter cover, and pull it out.
Page 37
FOR LG TECHNICIAN ➄ Disassemble the clamp assembly. ➅ Disassemble the clamp assembly. ➆ Tilt the cabinet cover. ➇ Disconnect the door switch connector. ※ NOTE: When assembling the CABINET COVER, connect the connector. ➈ Lift and separate the cabinet cover.
Page 38
FOR LG TECHNICIAN DOOR ➀ Open the door. ➁ Unscrew the 7 screws from the HINGE COVER. ➂ Put a flat ( - ) screwdriver into the openng of the hinge, and pull out the hinge cover. ➃ Unscrew a screw from the lower side of door.