Kenwood DPX395MBT Instruction Manual page 41

Troubleshooting
Symptom
"CH LOCKED LOCK CODE?"
"CHAN UNSUB"
"CH UNAVAIL"
"CHECK ANTENNA"
"CHECK TUNER"
"NO SIGNAL"
"SUBSCRIPTION UPDATED –
PRESS ENTER TO CONTINUE."
"CODE ERROR"
"NO CONTENT"
"SCAN CANCEL"
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (Page 3)
Bluetooth pairing cannot • Make sure you have entered the same PIN code to both
be made.
• Delete pairing information from both the unit and
Remedy
The selected channel is locked. Enter the correct pass
code to unlock. (Page 13)
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-888-539-7474 in
Canada to subscribe. (Page 11)
The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.
Check that the antenna and its connection are in good
condition.
Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
Make sure the antenna is mounted outside the vehicle.
Your subscription is updated. Press the volume knob to
continue.
Make sure you have entered the correct pass code.
(Page 13)
There is insufficient content to start TuneScan.
TuneScan has been aborted.
the unit and Bluetooth device.
the Bluetooth device, then perform pairing again.
(Page 16)
Symptom Remedy
Echo or noise is heard during • Adjust the microphone unit's position. (Page 15)
a phone conversation. • Check the [ECHO CANCEL] setting. (Page 17)
Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
• Press 6 IW during a call to switch between hands-free
Phone call sound cannot be
heard from the car speakers.
and private talk mode. (Page 17)
Voice calling method is not • Use voice calling method in a more quiet environment.
successful. • Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted or • Reduce the distance between the unit and the Bluetooth
skipped during playback of a audio player.
Bluetooth audio player. • Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth • Check whether the connected Bluetooth audio player
audio player cannot be supports Audio/Video Remote Control Profile (AVRCP).
controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature or phonebook transfer.
"NO ENTRY" There is no registered device connected/found via
Bluetooth.
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