Part 2 - Maintenance; Service Technician; Owner Maintenance; Part 3 - Maintenance Procedures - Westinghouse WGRGH20NG75F User's Information Manual

Be careful when opening a hot water faucet or draining water from the water heater. Water temperature over 125
severe burns, or death, from scalds. Children, disabled, and elderly are at the highest risk of being scalded. See instruction manual
before setting temperature at water heater. Feel water before bathing or showering!
PART 2 – MAINTENANCE
A. SERVICE TECHNICIAN
The following maintenance should be performed by a qualified service technician annually:
General

Attend to any reported problems.

Inspect the interior of the water heater cabinet; clean and vacuum if necessary.

Clean the condensate trap and fill with fresh water.

If applicable, check the condensate neutralizer and ensure it is full of condensate neutralizing marble chips.

Check for leaks: Water, gas, flue and condensate.

Verify exhaust vent and intake piping are in good condition and sealed tight.

Check exhaust vent and intake pipe bracing. Ensure bracing is undamaged and in good condition.

Check water heater water pressure, piping and expansion tank.

Check control settings.

Check thermistors. Sand off any white oxide. Clean and reposition.

Check ignition and ground wiring.

Check all control wiring and connections.

Check burner flame pattern (stable and uniform).
Additional Items if Combustion or Performance is Poor

Clean heat exchanger and flue ways.

Remove burner assembly and clean burner head using compressed air only.
Once the maintenance items are completed, the service technician should review service with the owner.
B. OWNER MAINTENANCE
Periodically

Check area around the water heater.

Check and remove any blockage from the outdoor exhaust vent and intake pipe terminations. DO NOT perform this
maintenance if exhaust vent and intake pipe terminations are in difficult to reach locations.

Check the temperature/pressure gauge.
Monthly

Check exhaust vent and intake piping.

Check exhaust vent and intake pipe bracing. Ensure bracing is undamaged and in good condition.

Check the pressure relief valve.

Check the condensate drain system.

If applicable, check the condensate neutralizer and ensure it is full of condensate neutralizing marble chips.
Every 6 Months
Check water heater piping and gas supply piping for corrosion or signs of potential leakage.
PART 3 – MAINTENANCE PROCEDURES
The water heater must be inspected and serviced annually, preferably at the start of the heating season, by a qualified service
technician. In addition, the maintenance and care of the water heater as outlined in this manual must be performed by the user/owner to
assure maximum efficiency and reliability. Follow the maintenance procedures given throughout this manual. Failure to perform the
service and maintenance or follow the directions in this manual could damage the water heater or system components, resulting in
substantial property damage, severe personal injury, or death.
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WHL-613 Rev. 4.11.17