LG FWV1117BTSA Owner's Manual
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LG FWV1117BTSA Owner's Manual

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global_main.book.book Page 1 Sunday, October 16, 2022 2:53 PM
OWNER'S MANUAL
WASHER AND DRYER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
FWV1117WTSA FWV1117BTSA
MFL71818826
Rev.02_101622
Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG FWV1117BTSA

  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH FWV1117WTSA FWV1117BTSA www.lg.com MFL71818826 Rev.02_101622 Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    global_main.book.book Page 2 Sunday, October 16, 2022 2:53 PM TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS CARING FOR THE ENVIRONMENT ............. 5 Environmental and Economical Tips..............5 Disposal of the Packaging Material ..............6 Disposal of Your Old Appliance ................7...
  • Page 3 global_main.book.book Page 3 Sunday, October 16, 2022 2:53 PM Adjusting levelling feets ..................21 Using Anti-Slip Sheets..................22 Connecting the Water Supply Hose ............23 Note for Connection ..................23 Checking the Rubber Seal .................23 Connecting the Hose to the Water Tap ............23 Connecting the Hose to the Appliance............24 Installing the Drain Hose ................
  • Page 4 Page 4 Sunday, October 16, 2022 2:53 PM SMART FUNCTIONS LG ThinQ Application ................53 LG ThinQ Application Features.................53 Installing LG ThinQ App and Connecting an LG Appliance......54 Activating Network Connection................55 Using the Appliance Remotely .................55 Deactivating Network Connection ..............55 Standby Power Consumption ................55...

  • Page 5: Safety Instructions

    global_main.book.book Page 5 Sunday, October 16, 2022 2:53 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS CARING FOR THE ENVIRONMENT Environmental and Economical Tips Energy and water consumption • Water consumption and energy usage can be affected by the weight of the load. To make the best use of your appliance, load the maximum amount of dry clothes for the particular programme.

  • Page 6: Disposal Of The Packaging Material

    global_main.book.book Page 6 Sunday, October 16, 2022 2:53 PM SAFETY INSTRUCTIONS Selecting Extra Options and Functions • Select the water temperature suitable for the type of load you are washing. Follow the garment fabric care labels for best results. • The Pre Wash option is recommended for washing a heavily soiled load.

  • Page 7: Disposal Of Your Old Appliance

    • You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country, please see www.lg.com/global/recycling.

  • Page 8: Read All Instructions Before Use

    global_main.book.book Page 8 Sunday, October 16, 2022 2:53 PM SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.

  • Page 9: Maximum Capacity

    global_main.book.book Page 9 Sunday, October 16, 2022 2:53 PM SAFETY INSTRUCTIONS • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. • Ventilation openings must not be obstructed by a carpet. •...

  • Page 10: Installation

    global_main.book.book Page 10 Sunday, October 16, 2022 2:53 PM SAFETY INSTRUCTIONS Installation • This appliance should only be transported by two or more people holding the appliance securely. • Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, rain, or temperatures below freezing.
  • Page 11 • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.

  • Page 12: Maintenance

    • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.

  • Page 13: Installation Parts And Specifications

    global_main.book.book Page 13 Sunday, October 16, 2022 2:53 PM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Part Name Part Name Detergent Dispenser Cover Cap Drawer Door Drain Plug...

  • Page 14: Rear View

    global_main.book.book Page 14 Sunday, October 16, 2022 2:53 PM INSTALLATION Levelling Feet Drain Pump Filger Control Panel Rear View Part Name Part Name Power Plug Drain Hose Transit Bolts...

  • Page 15: Specifications

    Page 15 Sunday, October 16, 2022 2:53 PM INSTALLATION Specifications Description Value Model Name FWV1117WTSA FWV1117BTSA Power Supply 220‒240 V~, 50 Hz Product Weight 73 kg Dimension(mm) D’’ D’ Index Dimension (mm) D" 1100...

  • Page 16: Accessories

    global_main.book.book Page 16 Sunday, October 16, 2022 2:53 PM INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 *1 The included accessories vary depending on the model you purchased.

  • Page 17: Installation Place Requirements

    global_main.book.book Page 17 Sunday, October 16, 2022 2:53 PM INSTALLATION Installation Place Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. Installation Location that may increase the required clearances.

  • Page 18: Ventilation

    NOTE Repairs carried out by inexperienced • You can purchase rubber cups (part persons may cause injury or serious No. 4620ER4002B) from the LG service malfunctioning. Contact your local centre. authorised LG repairer. • The power plug must be plugged into...

  • Page 19: Unpacking The Appliance

    global_main.book.book Page 19 Sunday, October 16, 2022 2:53 PM INSTALLATION Unpacking the Appliance Lifting the Appliance Off the Removing the Transit Bolt Foam Base Assemblies After removing the carton and shipping To prevent the appliance from severe material, lift the appliance off the foam vibration and breakage, remove transit base.
  • Page 20 global_main.book.book Page 20 Sunday, October 16, 2022 2:53 PM INSTALLATION • Locate the hole caps included in the accessory pack or attached on the back. NOTE • Save the transit bolts and retainers for future use. • Transport this appliance for the prevention of breakage as below: - The transit bolts are reinstalled.

  • Page 21: Levelling The Appliance

    • Do not install the washing machine on a plinth, stand or elevated surface When installing the appliance, the unless it is manufactured by LG appliance should be aligned and Electronics for use with this model. perfectly level. If the appliance is not...

  • Page 22: Using Anti-Slip Sheets

    NOTE surface, it may move because of • Additional anti-slip sheets are available excessive vibration. Incorrect levelling at LG Electronics service centre. may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the levelling feet and adjust the level.

  • Page 23: Connecting The Water Supply Hose

    global_main.book.book Page 23 Sunday, October 16, 2022 2:53 PM INSTALLATION Connecting the Water Supply Hose Note for Connection the water supply hose is connected to the appliance. • Water pressure must be between 50 kPa and 800 kPa (0.5‒8.0 kgf/cm²). If the water pressure is more than 800 kPa, a decompression device should be installed.

  • Page 24: Connecting The Hose To The Appliance

    global_main.book.book Page 24 Sunday, October 16, 2022 2:53 PM INSTALLATION NOTE • After connecting the water inlet hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines.

  • Page 25: Installing The Drain Hose

    global_main.book.book Page 25 Sunday, October 16, 2022 2:53 PM INSTALLATION Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly.

  • Page 26: Operation Operation Overview

    global_main.book.book Page 26 Sunday, October 16, 2022 2:53 PM OPERATION OPERATION Operation Overview Washing the Clothes CAUTION Before the first wash, select the Cotton • Remove items from the flexible door wash programme and add a half amount seal gasket to prevent clothing and of the detergent.
  • Page 27 global_main.book.book Page 27 Sunday, October 16, 2022 2:53 PM OPERATION Press the Power button to turn on a certain time, the appliance will shut off and all settings will be lost. the appliance. NOTE Choose the desired programme. • In the following case, the door will not •...

  • Page 28: Control Panel

    Programme Knob • Programmes are available according Remote Start to the clothes type. With the LG ThinQ app, you can use a • The lamp will light up to indicate the smartphone to control your appliance selected programme. remotely.
  • Page 29 global_main.book.book Page 29 Sunday, October 16, 2022 2:53 PM OPERATION • The current settings are shown in the display. • Press the button for that option to select other settings. ezDispense Buttons • Press the Dispenser 1 or Dispenser 2 to select ezDispense function.
  • Page 30 global_main.book.book Page 30 Sunday, October 16, 2022 2:53 PM OPERATION Time and Status Display • The time shown is only an estimate. Programme Status Indicators This time is based on normal operating • When a washing programme is conditions. Several external factors running, LED for the active stage will (load weight, room temperature, blink, and the LEDs for the remaining...

  • Page 31: Preparing The Wash Load

    global_main.book.book Page 31 Sunday, October 16, 2022 2:53 PM OPERATION Preparing the Wash Load Sort the wash load for best washing results, and then prepare the clothes according to the symbols on their care labels. Sorting the Clothes Symbol Wash / Fabric type •...
  • Page 32 global_main.book.book Page 32 Sunday, October 16, 2022 2:53 PM OPERATION • Pre-treat dirt and stains by brushing a small amount of detergent dissolved water onto stains to help lift dirt.

  • Page 33: Adding Detergents And Softeners

    global_main.book.book Page 33 Sunday, October 16, 2022 2:53 PM OPERATION Adding Detergents and Softeners Detergent Dosage - Liquid detergent is often designed for special applications, e.g. for • Detergent should be used according to coloured fabric, wool, delicate or the instruction of the detergent dark clothes.
  • Page 34 global_main.book.book Page 34 Sunday, October 16, 2022 2:53 PM OPERATION Slowly slide the detergent dispenser • Do not try to fill the compartments too quickly. Add detergent and drawer out as far as it will go. softener slowly to avoid overflows. Liquid detergent compartment ( ζ...
  • Page 35 global_main.book.book Page 35 Sunday, October 16, 2022 2:53 PM OPERATION safety. Failure to do so can damage the Open the ezDispense drawer. washer or cause the detergent or softener to leak out of the ventilation holes. • Detergent or fabric softener left in the ezDispense compartments for an extended period may harden and fail to dispense properly.

  • Page 36: Adding Detergent Tablets

    global_main.book.book Page 36 Sunday, October 16, 2022 2:53 PM OPERATION overflowing into another Open the door and put detergent compartment or pouring into the tablets into the drum before loading tub earlier than programmed. the clothes. CAUTION Load the clothes into the drum and •...

  • Page 37: Programme Table

    global_main.book.book Page 37 Sunday, October 16, 2022 2:53 PM OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 95 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Eco 40-60 40 ℃ (40 ℃ to 60 ℃) Max.
  • Page 38 global_main.book.book Page 38 Sunday, October 16, 2022 2:53 PM OPERATION Delicates 20 ℃ (Cold to 40 ℃) Max. Load: 3 kg Description Washes machine-washable lingerie, sheer and lacy clothes. Hand/Wool 30 ℃ (Cold to 40 ℃) Max. Load: 2 kg Description Washes hand-washable and machine-washable delicate clothes such as washable wool, lingerie, dresses etc.

  • Page 39: Extra Options

    global_main.book.book Page 39 Sunday, October 16, 2022 2:53 PM OPERATION • Neutral detergent is recommended. Extra Options *1 This option is automatically inserted in the programme and can not be deselected. NOTE • Rinse+ option can be selected for every washing programme in this table except the Dry Only and Steam Refresh programmes.

  • Page 40: Selectable Maximum Spin Speed

    global_main.book.book Page 40 Sunday, October 16, 2022 2:53 PM OPERATION Program Wrinkle TurboWa EcoHybri Steam Care Wash Wash+Dr Selectable Maximum Spin Speed Spin Speed Programme Default Available Cotton 1400 rpm Eco 40-60 1400 rpm TurboWash 39 1200 rpm 400 to 1400 rpm Mixed Fabric 1000 rpm Easy Care...

  • Page 41: Consumption Data

    global_main.book.book Page 41 Sunday, October 16, 2022 2:53 PM OPERATION Consumption Data Unit Description kg: Laundry load h:mm: Programme duration kWh: Energy consumption ℃: Maximum temperature inside the treated textile Litres: Water consumption rpm: Maximum spin speed %: Remaining moisture at the end of spinning phase. The higher is the spin speed, the higher is the noise and the lower is the remaining moisture.
  • Page 42 global_main.book.book Page 42 Sunday, October 16, 2022 2:53 PM OPERATION *3 It is able to clean normally soiled cotton laundry declared to be washable at 40 ℃ or 60 ℃, together in the same cycle, and to dry it in such a way that it can be immediately stored in a cupboard, and that this programme is used to assess the compliance with the EU ecodesign legislation (EU 2019/2023).

  • Page 43: Drying Programme

    global_main.book.book Page 43 Sunday, October 16, 2022 2:53 PM OPERATION Drying Programme General Tips for Drying Always stretch these materials out immediately after drying. Use the automatic programmes to dry most loads. Electronic sensors measure Permanent Press and Synthetics the temperature of the exhaust to Do not overload your appliance.

  • Page 44: Using A Dry Programme

    global_main.book.book Page 44 Sunday, October 16, 2022 2:53 PM OPERATION • Fabric Type: For delicate fabrics NOTE • Max. Load: 3.5 kg • The estimated drying time varies from the actual drying time during the Normal Eco ( Automatic cycle. The type of fabric, size Suitable for energy dry programme.
  • Page 45 global_main.book.book Page 45 Sunday, October 16, 2022 2:53 PM OPERATION • Normal ( ) - For general drying NOTE • Time 30/60/120 minutes - For timed • If you select the programme, you will drying be unable to select a dry programme. •...

  • Page 46: Extra Options And Functions

    global_main.book.book Page 46 Sunday, October 16, 2022 2:53 PM OPERATION Extra Options and Functions You can use the extra options and functions to customize the programmes. Customizing a Washing Follow the next steps to customize a washing programme: Programme Each programme has default settings Prepare the clothes and load the that are selected automatically.

  • Page 47: Using Special Options

    global_main.book.book Page 47 Sunday, October 16, 2022 2:53 PM OPERATION twice to cycle the machine off and back Optional 1: Press Steam or TurboWash button. Optional 2: Press and hold Steam button for 3 seconds to select the Wrinkle Care option. Using Special Options Press the Start/Pause button.

  • Page 48: Using The Ezdispense

    global_main.book.book Page 48 Sunday, October 16, 2022 2:53 PM OPERATION Open the door after it unlocks itself • Avoid using liquid detergent for this function. and add or remove necessary clothing items. Close the door and press the Start/ Using the ezDispense Pause button.
  • Page 49 global_main.book.book Page 49 Sunday, October 16, 2022 2:53 PM OPERATION detergent into the compartment, up *1 The default settings are to the MAX line. configured to dispense 42 ml of detergent and 30 ml of softener for - If the liquid fabric softener indicator 4-6 kg of normally soiled laundry.
  • Page 50 global_main.book.book Page 50 Sunday, October 16, 2022 2:53 PM OPERATION Turn the knob to increase or decrease Setting the Dispenser 2 for Same the amount of detergent or fabric Liquid Detergent Dispenser softener. The amount is shown in the Press the Power button. display.

  • Page 51: Settings

    global_main.book.book Page 51 Sunday, October 16, 2022 2:53 PM OPERATION Cleaning the ezDispense pumping Press and hold the Spin button for 3 system seconds to clean the connected hose. When this option is selected, Use this function to change the type of appears on the display.
  • Page 52 global_main.book.book Page 52 Sunday, October 16, 2022 2:53 PM OPERATION Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to activate this function. • A beeper will sound, and will appear on the display. Unlocking the Control Panel Turn on the power.

  • Page 53: Smart Functions

    Page 53 Sunday, October 16, 2022 2:53 PM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Smart Diagnosis This function provides useful...

  • Page 54: Installing Lg Thinq App And Connecting An Lg Appliance

    Apple App Store on a smartphone. • If the firewall on your wireless router is enabled, disable the firewall or add an Run the LG ThinQ app and sign in exception to it. with your existing account or create • The wireless network name (SSID) an LG account to sign in.

  • Page 55: Activating Network Connection

    NOTE Run the LG ThinQ application. • Once this function is enabled, you can only start a cycle from the LG ThinQ smartphone application. If the cycle is Select and touch the Front Load not started, the appliance will wait to Washer in the application.

  • Page 56: Open Source Software Notice Information

    LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

  • Page 57: Smart Diagnosis

    Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.

  • Page 58: Maintenance

    global_main.book.book Page 58 Sunday, October 16, 2022 2:53 PM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...

  • Page 59: Cleaning The Appliance Periodically

    global_main.book.book Page 59 Sunday, October 16, 2022 2:53 PM MAINTENANCE Cleaning the Appliance Periodically Tub Clean • When the inside of the appliance is not dried completely, it may cause a This is a programme to help clean the bad smell or mildew. inside of the appliance by soaking, washing, rinsing and spinning.

  • Page 60: Cleaning The Drain Pump Filter And Performing An Emergency Water Evacuation

    global_main.book.book Page 60 Sunday, October 16, 2022 2:53 PM MAINTENANCE Remove the water inlet filter with water. Then slowly unscrew the drain small pliers and then clean the filter pump filter to drain the remaining using a medium bristle tooth brush. water and then proceed to remove any debris or objects from the filter.
  • Page 61 global_main.book.book Page 61 Sunday, October 16, 2022 2:53 PM MAINTENANCE Remove and clean the detergent Open the lids. dispenser drawer once or twice a month. Leaving detergent in the detergent dispenser drawer for an extended period or using the washing machine for a long time may cause the build-up of residue in the detergent dispenser drawer.
  • Page 62 global_main.book.book Page 62 Sunday, October 16, 2022 2:53 PM MAINTENANCE • Use a soft cloth or brush to clean Reinsert the detergent dispenser and to remove any residue. drawer. • Do not use soap when cleaning the drawer and inserts. Securely close the covers on the ezDispense compartments.

  • Page 63: Troubleshooting

    Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following tables before calling to LG Electronics service centre.
  • Page 64 • Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 • Please call LG service centre. You can find your local LG DOOR ERROR service centre phone number in the warranty card. This is a control error.

  • Page 65: Ezdispense Error Messages

    global_main.book.book Page 65 Sunday, October 16, 2022 2:53 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Power failure or inadequate electrical service may have occurred during operation. POWER FAILURE • Press the Start/Pause button to restart the cycle. Drying functions only are not working. •...

  • Page 66: Noises You Might Hear

    global_main.book.book Page 66 Sunday, October 16, 2022 2:53 PM TROUBLESHOOTING Symptoms Possible Cause & Solution The amount of liquid detergent or fabric softener in the E ds liquid fabric softener or liquid detergent compartment ezDispense ERROR did not decrease. • Call for service. The washer was operated without completely closing the O PN drawer.

  • Page 67: Operation

    global_main.book.book Page 67 Sunday, October 16, 2022 2:53 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Vibrating noise Floor not rigid enough. • Check if the floor is sold and does not flex. See the Installation Place Requirements to select the proper location.
  • Page 68 global_main.book.book Page 68 Sunday, October 16, 2022 2:53 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does Control needs to be reset. not operate. • Press the Power button, then reselect the desired programme and press the Start/Pause button. Start/Pause was not pressed after a programme was set. •...

  • Page 69: Performance

    global_main.book.book Page 69 Sunday, October 16, 2022 2:53 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does Kinked drain hose. not drain water. • Ensure that the drain hose is not kinked. Drain located higher than 1 m above the floor. •...

  • Page 70: Odour

    global_main.book.book Page 70 Sunday, October 16, 2022 2:53 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Bleach or softener is dispensed too soon. • Dispenser compartment is overfilled. It makes bleach or softer dispensed rapidly. Always measure bleach or softener to prevent overfilling. •...

  • Page 71: Ezdispense

    global_main.book.book Page 71 Sunday, October 16, 2022 2:53 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Musty or mildewy Odours can occur if the drain hose is not properly odour in appliance installed, causing siphoning (water flowing back inside of the appliance). •...

  • Page 72: Drying

    • Find the Wi-Fi network connected to your smartphone and not connected to remove it, then register your appliance on LG ThinQ. the Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register...

  • Page 73: Customer Care And Service

    Customer Care and Service Contact an LG Electronics customer information centre. • To find an LG Electronics authorised service personnel, visit our website at www.lg.com and follow the instructions found there. • Self-repair is not recommended as it could further damage the device and void the guarantee.
  • Page 74 global_main.book.book Page 74 Sunday, October 16, 2022 2:53 PM Memo...
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